Truehost Reviews 

I attempted to register a 3-letter .ke domain (myc.ke) through Truehost. Their website showed a price of 3,000 KES, I completed checkout, was invoiced (including VAT and an AutoPay discount), and received confirmation that the registration was in progress.

Only afterward did Truehost and the .ke registry (KeNIC) claim the name was a “reserved premium” domain with a vastly higher reserve price. Instead of honoring the completed transaction or clearly explaining the situation up front, Truehost eventually processed a refund **without my request or consent** and I lost the domain.

The core issues for me were:
- No clear premium pricing warning before payment.
- Acceptance of payment and issuance of an invoice as if everything was normal.
- Conflicting communication about whether the domain would be activated.
- A unilateral refund that effectively cancelled the deal after I had relied on their system and confirmations.

I ended up wasting time and losing the opportunity to secure the name, despite doing everything correctly as a customer. I cannot recommend Truehost for domain registrations, especially for anything important or time-sensitive.

Worst and Scammy Web Hosting — Beware!
The Truehost Cloud Truehost Cloud website: truehost.ph and truehost.com

I requested to delete or remove my payment method from my account, but they refused to do it. In fact, they insisted that I update and add a new card. Crazy, right?

Another issue: I purchased a domain at a cheap price and renewed it two weeks before the renewal date. The renewal was successful, and I received a payment confirmation. However, a few days later, they sent me another invoice with a different price and deducted the amount I had already paid. They suddenly changed the domain price and modified the invoice without informing me. Now, my domain is expired and marked as unpaid, despite the fact that I already paid for the renewal.

When you try to visit their website and log in to the client area to open a support ticket, it redirects you to a chat that connects to truehost.com — not truehost.ph. The chat support there will tell you that they can’t help and that you need to contact truehost.ph directly. It’s ridiculous! The support ends up going in circles with no solution.

Never buy any domain, hosting, or services from this company. They are scammers