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Trophy Monster Reviews 443

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 319 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products, including medals, trophies, and acrylic items, noting they were often more robust and impressive than expected. Customers consistently highlight the excellent service, with staff going above and beyond to assist with orders, rectify errors, and ensure timely delivery, even for urgent requests. The ordering process is generally described as easy and efficient, with many appreciating the quick turnaround times and prompt shipping. However, some reviewers were not happy with the quality of certain items, mentioning issues like nicks, off-center paint, or a cheap feel, and some found the packaging excessive. Additionally, a few customers experienced significant delays or confusion with delivery, sometimes missing crucial deadlines despite paying for expedited shipping, and some noted that the website could provide better order status information.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Order

Customers consistently note positive experiences with order, praising the easy online ordering process and... See more

Service

Customers had positive experiences with service, often describing it as phenomenal, excellent, and great.... See more

Delivery service

People report positive experiences with delivery service, consistently noting fast and timely deliveries,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trophy monster saved the day, I needed some inserts for my sons football team end of season trophies and trophy monster were there to help, with no hidden costs like some companies who ask for extra... See more

Company replied

Rated 5 out of 5 stars

I have only ever used Trophy Monster once but after such amazing customer service, it definitely will not be the last time. Hannah was so helpful and literally saved my bacon by rectifying an order th... See more

Company replied

Rated 5 out of 5 stars

Unfortunately The Royal Mail let me down with delivery several times. I phone the contact number and was greeted by a lovey friendly lady Hannah, who was Brilliant. She apologised that I had not rec... See more

Company replied

Rated 5 out of 5 stars

I've ordered from Trophy Monster annually for a special academic award - something fun, different, of quality and not too expensive. They have never let me down, give me what I want, quickly and e... See more

Company replied


Company details

  1. Trophy Shop
  2. Archery Event
  3. Dart Supply Store
  4. Rugby Store
  5. Soccer Store

About Trophy Monster

Written by the company

Always evolving, Truly Personal.
With new designs every six weeks, we create trophies and medals as unique as the achievements they celebrate.

At Trophy Monster, we’re passionate about pushing the boundaries of award design. Every product is created in-house by our talented design team and manufactured with precision in our own UK facility. This hands-on approach ensures exceptional quality, rapid turnaround, and exclusive designs you won’t find anywhere else.

We produce an ever-growing range of bespoke trophies, medals and awards for schools, sports clubs, businesses, and major events across the UK and beyond. Whether it’s a one-off custom design or a large-scale order, each piece is made with care, creativity and a focus on detail.

Customer satisfaction sits at the heart of everything we do. From free engraving and easy online ordering to dedicated support and secure delivery, we aim to make every experience smooth, simple and personal.

We don’t just make trophies — we celebrate achievement, effort and pride. That’s what makes us Always Evolving, Truly Personal.

New Designs Every Six Weeks

Written by the company

Fresh Styles. Endless Inspiration.
At Trophy Monster, innovation never stops. Every six weeks our in-house team launches exclusive trophies and medals—bold materials, vibrant prints and finishes that make every presentation feel special. Discover limited drops, seasonal themes and sport-specific ranges designed to stand out and feel truly personal. Free engraving options and rapid turnaround included.

100% Guarantee

Our 100% Satisfaction Guarantee – Unmatched & Unbreakable

Our 100% Satisfaction Guarantee – Unmatched & Unbreakable
At Trophy Monster, we're not just another trophy supplier. We’re the creators, the manufacturers, and the perfectionists behind every award we sell. That means when you shop with us, you're dealing directly with the source—no middlemen, no stock delays, and absolutely no compromise on quality or availability. We proudly design and produce our own acrylic, wood, and metal trophies, so unlike many of our competitors, we’re always in control of stock levels and production timelines. What does this mean for you? Peace of mind. When you place an order, you can be confident that your trophies or medals are being made by us, with precision and care, right here in our facility. We don’t rely on third-party suppliers who might run out of stock or delay your event. From start to finish, we’ve got it covered. We know how important it is that your awards arrive on time and in perfect condition—whether it’s for a sports event, school ceremony, or a company celebration. And while we do rely on trusted couriers and postal services to deliver your order, we take full responsibility if something goes wrong along the way. Delays? Damage? Mistakes? We'll fix it—fast, and at no cost to you. Our promise is simple: if you're not happy, we’re not done. Our 100% Satisfaction Guarantee means we won’t rest until you’re thrilled with your order. No fine print. No excuses. Just honest, hands-on service from a team that genuinely cares. We deliver the best service in the business—and why thousands of happy customers keep coming back to Trophy Monster.

Contact info

Festive trophies & medals to treasure

Celebrate Christmas events with unique, personalised awards & gifts!

4.7

Excellent

TrustScore 4.5 out of 5

443 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Everyone involved in the process was…

Everyone involved in the process was professional and took the time to understand what I wanted. The turnaround time was fast from the initial order online to the proof to the delivery.

Thank you, Trophy Monster!

6 April 2026
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Reply from Trophy Monster

Thank you so much for your kind review.

We’re really pleased to hear our team took the time to understand what you needed and that the whole process, from order to proof to delivery, was smooth and efficient.

Thank you again for choosing Trophy Monster — we really appreciate it.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and turnaround time. Easy to message and review order. Good prices and excellent quality product

26 March 2026
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Reply from Trophy Monster

Thank you so much for your fantastic review.

We’re really pleased to hear you were happy with the customer service, turnaround time, pricing and product quality.

It’s great to know the ordering and review process felt easy too. Thank you again for choosing Trophy Monster — we really appreciate it.

Rated 5 out of 5 stars

Everything was correct and arrived in…

Everything was correct and arrived in plenty of time!

12 April 2026
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Reply from Trophy Monster

Thank you so much for your review.

We’re really pleased to hear everything was correct and arrived in plenty of time.

Thank you again for choosing Trophy Monster — we really appreciate it.

Rated 5 out of 5 stars

Great and unusual product

Great and unusual product, a lot of choices, just unique.Thank you, I'll be back

10 April 2026
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Reply from Trophy Monster

Thank you so much for your lovely review.

We’re really pleased to hear you liked the range and found the products unique. It’s always great to know our more unusual designs stand out.

Thank you again for choosing Trophy Monster — we look forward to helping you next time.

Rated 3 out of 5 stars

Sadly a day late for my presentation…

Sadly a day late for my presentation evening having ordered 9 days before. It did prewarn 7-10 days dispatch

10 April 2026
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Reply from Trophy Monster

Thank you for your review.

I am really sorry your order arrived a day later than needed for your presentation evening. I completely understand how disappointing that must have been.

As you kindly noted, the dispatch estimate shown was 7–10 days, but we do always try our best to work around event dates wherever possible. I am sorry that on this occasion the timing did not quite work out as hoped.

Thank you again for ordering from Trophy Monster, and I do apologise for the frustration caused.

Rated 5 out of 5 stars

Great product Reasonable price

Great product Reasonable price

10 April 2026
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Reply from Trophy Monster

Thank you so much for your review.

We’re really pleased to hear you were happy with the product and found it reasonably priced.

Thank you again for choosing Trophy Monster — we really appreciate it.

Rated 5 out of 5 stars

Trophy Monster deserve a Trophy for service

Well it is always with in trepidation when we look at or take on a New Supplier.
No need to worry here as the Team at Trophy Monster have been absolutely spot on. The service offered by the staff has been amazing with follow up emails and phone calls to make sure that they had got the orders just right. All of the Trophy's and Medals are just as ordered and the Trophy Name Tags are clear and exactly as ordered. This one is going in my diary for a repeat next time.

8 April 2026
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Reply from Trophy Monster

Thank you so much for such a wonderful review.

We completely understand that trying a new supplier can feel like a bit of a leap of faith, so we’re delighted to hear the team were able to give you confidence throughout the process.

It’s great to know the trophies, medals and engraved name tags were all exactly as ordered, and that the follow-up communication helped make everything smooth.

Thank you again for choosing Trophy Monster — we really appreciate your support and look forward to helping you again next time.

Rated 5 out of 5 stars

We've worked with Trophy Monster for…

We've worked with Trophy Monster for two years now and we are very pleased with the fast turn around service (when necessary) the customer service, attention to detail and the final shipment.

1 April 2026
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Reply from Trophy Monster

Thanks so much for your continued support over the past two years — it really does mean a lot to us.

We’re delighted to hear that you’ve been happy with the turnaround times, customer service and attention to detail. We always do our best to deliver quickly when needed while maintaining the quality of the finished products.

We really appreciate you taking the time to leave this review and look forward to working with you again soon.

Rated 5 out of 5 stars

Awesome look and price

Excellent look and price, fast shipping

6 April 2026
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Reply from Trophy Monster

Thanks so much for your review!

We’re really pleased to hear you’re happy with the look, price and fast delivery — that’s exactly what we aim for. We appreciate you taking the time to share your feedback and hope to work with you again soon.

Rated 5 out of 5 stars

Excellent!

I was very well pleased with the service, from start to finish with fast delivery! I recommend this company and will do business with them again!

3 April 2026
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Reply from Trophy Monster

Thanks so much for your kind review!

We’re delighted to hear you were pleased with the service from start to finish and that everything arrived quickly. Your recommendation really means a lot to us, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Trophy stickers Wasn't sure exactly what would arrive…

Wasn't sure exactly what would arrive as it was just from a photo on my phone but I was so pleased with the final product, They arrived earlier than stated and were very good quality. Would definitely use this company again.

3 April 2026
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Reply from Trophy Monster

We’re really pleased to hear how happy you were with the final product - that’s exactly what we aim to deliver. It’s great to know they arrived earlier than expected and that you were happy with the quality.

Rated 5 out of 5 stars

Great quality for the price.

As advertised.
Quick turnaround.
Players loved them.

2 April 2026
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Reply from Trophy Monster

Thanks so much for your review!

We’re really pleased to hear everything was as expected, turned around quickly, and most importantly that the players loved them — that’s what it’s all about.

Rated 5 out of 5 stars

Easy website

Easy website, good prices, good communication, good quality trophies.

1 April 2026
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Reply from Trophy Monster

Thanks so much for your review!

We’re really pleased to hear you found the website easy to use and were happy with the pricing, communication and quality of the trophies.

We really appreciate your feedback and hope to work with you again soon.

Kind regards,

Rated 5 out of 5 stars

Fantastic service

Fantastic service, speedy delivery, great communication

31 March 2026
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Reply from Trophy Monster

Thanks so much for your review!

We’re delighted to hear you were happy with the service, communication and speedy delivery. We really appreciate your feedback and hope to work with you again soon.

Rated 5 out of 5 stars

The customer service and quality are…

The customer service and quality are amazing. Highly recommended

31 March 2026
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Reply from Trophy Monster

Thanks so much for your review!

We’re delighted to hear you were happy with both the customer service and quality — that’s exactly what we aim for. We really appreciate the recommendation and hope to work with you again soon.

Rated 5 out of 5 stars

Rudy and his team went above and beyond…

Rudy and his team went above and beyond to make custom acrylic awards for our organization, including modifying the size of the standard base to accommodate our design. This was all done quickly and at a very reasonable price. The turn around time was very quick, and the awards were packaged very well for shipping.

30 March 2026
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Reply from Trophy Monster

Thanks so much for your fantastic review!

We’re delighted to hear how happy you were with the custom acrylic awards and that Rudy and the team were able to accommodate your design requirements. It’s great to know everything was turned around quickly, competitively priced, and arrived safely.

We really appreciate you taking the time to share your experience and hope to work with you again in the future.

Rated 5 out of 5 stars

Fast delivery

Fast delivery! Great quality! Prices are spectacular!

30 March 2026
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Reply from Trophy Monster

Thanks so much for your review!

We’re delighted to hear you were happy with the fast delivery, quality and pricing — that’s exactly what we aim for. We really appreciate your feedback and hope to work with you again soon.

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Arrived as promised and questions were answered quickly and accurately. Would definitely order from here again.

24 March 2026
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Reply from Trophy Monster

Thank you so much for your kind review.

We are delighted to hear the product arrived as promised and that your questions were answered quickly and accurately.

We really appreciate your support and would be very happy to help again in the future.

Rated 5 out of 5 stars

Genuinely great product and company

Genuinely great product and company. Special shout-out to Hannah who was easy to contact and forthcoming with info. Medal turned out amazing too, good quality and not too expensive at all. Would definitely recommend

24 March 2026
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Reply from Trophy Monster

Thank you so much for your lovely review.

We are delighted to hear you were so pleased with both the medal and the service you received. Thank you as well for your kind words about Hannah - it really is appreciated.

It is wonderful to know you found the medal to be great quality and good value too. Thank you again for your recommendation.

Rated 5 out of 5 stars

Great Product and Customer Service

This is our 2nd year ordering medals for our competition from Trophy Monster. This year, I accidentally sent the wrong due date, but their team was incredibly helpful and quick to respond. They offered to rush my order and communicated clearly throughout the process. Their products are professional and well-made. We have gotten many compliments from our athletes.

26 March 2026
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Reply from Trophy Monster

Thank you so much for your lovely review.

We really appreciate your continued support and are so pleased you chose Trophy Monster again for your competition.

I am glad we were able to help when the date changed, and it is wonderful to hear that the medals were so well received by your athletes. Thank you again for your kind words about both our service and the quality of the products.

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