Overwhelming looks, underwhelming build quality
Overwhelming looks. Underwhelming build quality. That pretty much sums it up when it comes to evaluating the Callipyge.
The main culprit is the hinge that is supposed to provide ‘acoustic comfort’ (as advertised on Trone’s website). A toilet seat that closes with a loud bang does not meet this qualification, simple as that. The hinge is not sturdy enough to counter the weight of the seat. Halfway down it loses almost all of its brake capacity and eventually hits the bowl with a harsh sound. Apart from this shortcoming, the hinge also rattles and squeaks when being used or even just sat on. The amount of play between the separate parts of the hinge is astonishing. This is a badly engineered part that sounds and feels worn already right after a fresh install.
While porcelain is by nature an imperfect material due to its fabrication process and the involvement of a lot of manual labour - it’s a part of its beauty and charme - the unevenness of the toilet bowl is rather significant when compared to other budget model toilets. The specimen we purchased has a difference close to half a centimeter between both sides of the bowl. Next to being visually unfortunate, a bigger problem is that the toilet seat is barely supported by the bowl on one side. This in combination with a wonky hinge is far from ideal. The edge of the inner rim of the toilet seat is also barely beveled, which makes it not the most comfortable seat to sit on.
The entry point to the siphon (the part where the water is) in the bowl is very narrow. When using the small flush, almost every time there is toilet paper left in the bowl - we never had any issues with our previous toilet and the flush settings (amount of water used) remained the same. Having to push the large flush in order to get rid of the paper is not the most economic way to go about this.
Then, last but not least: the Kaoline push plate. It looks great, no doubt. The build quality is pretty solid, too. But these things are clearly not test-fitted before they leave the factory. It has a mechanism where the ceramic plates snap onto the push mechanism with strong magnets. There is 0 margin between the magnets and the mounted slots on the plates they are supposed to snap into (the hinge department could learn a great deal from this, to be honest). Out of the box it was impossible to fit the plates onto the mechanism, the magnets simply weren’t positioned right. It took loosening the magnets (which is clearly not meant to be done), mounting the plates so that they align with the loose magnets, dismounting them carefully and re-tightening the magnets to finish the install. That took a lot more time than it should have and is not something you’d expect from a 465 euro push plate.
Overall: this toilet is not worth its excessive price tag. When confronted with these issues, client support keeps on saying they ‘will not affect the functionality of the product’. I’d like to think that all of the shortcomings I described are basic functional flaws. There is only a couple things you need to get right to be considered a toilet of high quality. Trone got almost all of them wrong.

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