I clearly instructed trodo I needed a copy of the invoice attached to the outside of the package for customs, to show the value of the goods in a subtotal, add shipping at the end. This obviously was... See more
Company replied
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See what reviewers are saying
Really impressed with this company, had an issue and they resolved it without any problem, always a concern with car parts. The part are top quality and great prices will order from again
I had a UK car (Audi A6) in Spain needing replacement rear springs. The local quote from a number of sources was €310 for the parts only with at least 10 days delivery time. Once I had found the cor... See more
Company replied
Excellent service and speedy delivery of exactly the product I needed. Can't fault them on price, availability and value
Company details
- Auto Parts Store
- Auto Body Parts Supplier
- Auto Body Shop
- Auto Machine Shop
- Auto Parts Market
- Car Accessories Store
About Trodo.es
Written by the company
Trodo.es es la solución ideal para los aficionados al automóvil que exigen recambios y componentes de alta calidad para sus vehículos. Estamos orgullosos de ser la elección perfecta para profesionales y fans del mundo del motor que requieren un proveedor de confianza.
Explora nuestras categorías TOP:
Nuestros clientes saben cómo funcionan los componentes de sus vehículos y cuándo deben repararse. Por eso en Trodo nos comprometemos a proporcionar recambios de altísima calidad que no solamente mejorarán el rendimiento de tu vehículo, sino que tendrás la seguridad de saber que durarán mucho tiempo.
Trodo es ideal para ti incluso si no eres un mecánico experto. Aquí encontrarás recambios de alta calidad que garantizarán tu seguridad en carretera. Aún es más, nuestros clientes disfrutan beneficios de comprar online como tomarse su tiempo para investigar y comparar productos dentro de nuestro gran catálogo.
En Trodo encontrarás una amplia gama de referencias en categorías como recambios de motor, sistema de escape, filtros, sistema de frenado, componentes eléctricos, y una extensa lista de accesorios para tu vehículo. Todos nuestros productos son de alta calidad y proceden de fabricantes de recambios líderes como BOSCH, BREMBO, SACHS, TRW, FEBI BILSTEIN, ATE, HELLA, LUK, VALEO, y otras marcas de confianza.
No importa que tipo de coche o vehículo tengas, te garantizamos que siempre encontrarás los recambios correctos en Trodo. No tendrás que volver a buscar por todas las tiendas de tu ciudad o conformarte con lo que te ofrezca tu taller local. Comprar online es ya la norma, y con nosotros puedes escoger y comparar productos hasta que encuentres el más adecuado y económico.
Nuestro amplio catálogo de productos nos garantiza la satisfacción y confianza de nuestros clientes.Nos hemos marcado una meta desde el principio: garantizar una experiencia de compra sencilla y satisfactoria que anime a los clientes a volver. La prueba de nuestra dedicación a proporcionar un servicio excepcional es la reputación que hemos construido a través de sus excelentes reseñas.
En Trodo ofrecemos un servicio interno de atención al cliente que no solamente responde a dudas sobre el estado del pedido sino que también proporciona consejo técnico. Estamos aquí para ayudarte con los problemas que encuentres.
Disponemos de los métodos de pago más seguros.
¡Servicio de entrega de la más alta calidad!
¡Disfruta de una experiencia de compra perfecta en Trodo.es!
Recambios y accesorios online
Written by the company
- Una selección extensa y de alta calidad
- En Trodo.es ofrecemos una amplia gama de recambios y accesorios de alta calidad de los mejores fabricantes para facilitar a nuestros clientes encontrar los productos adecuados para sus vehículos.
- Precios asequibles y satisfacción del cliente
- Ofrecemos productos de alta calidad a precios económicos. Nos centramos en la satisfacción del cliente y en ganarnos una reputación excelente mediante las reseñas positivas.
- Servicio de atención al cliente y servicio técnico internos
- En Trodo ofrecemos atención al cliente interna que va más allá de las preguntas relacionadas con los pedidos y proporciona valiosos consejos técnicos para ayudar a nuestros clientes.
- ¡Nada te detendrá!
- La promesa de Trodo como marca propia. Aspiramos a ser líderes de la industria de la tecnología automotriz y acercar el cuidado y mantenimiento de los vehículos a todo el mundo. Nuestra misión es proporcionar una experiencia de compra excepcional ofreciendo productos prémium, consejo experto y un buen soporte técnico para que te enfrentes cada día a los retos relacionados con tu vehículo con confianza, velocidad, y consistencia. Derribamos las barreras del mantenimiento de vehículos y damos a nuestros clientes la posibilidad de ocuparse del cuidado de sus vehículos con total tranquilidad para que nada los detenga.
¡Los productos pedidos son compatibles!
Verificación de compatibilidad del producto
Nuestros expertos internos verificarán la compatibilidad de los productos.
Contact info
Germany
- info@trodo.es
- trodo.es
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
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Was late arriving compared to the…
Was late arriving compared to the website delivery time given and no tracking, won't use again
15 January 2025
Reply from Trodo.es
Hi,
Thank you very much for your valuable feedback. We sincerely apologize that our delivery times did not meet your expectations.
We would like to clarify that the total delivery time, including dispatch, was three working days, and this was without the option of express shipping for your order.
The tracking link was sent to your email right after your order was dispatched to the delivery partner, please verify your spam box this e-mail might went there.
We appreciate your understanding in this matter. Please rest assured that we are committed to improving our delivery times continuously and making them even faster in the future.
The spare part was the correct one and…
The spare part was the correct one and sold at a good price. The In post delivery service which I paid for was a big let down as it took so long for my package to arrive.
19 November 2024
Incorrect attitude
At the time of ordering, I indicated that I had placed the order for the wrong product. I asked to change it. They refused! Rather, they sent the wrong goods unnecessarily. I am sending it back now and will not order from you again.
21 August 2024
Reply from Trodo.es
Hola y gracias por su reseña.
Sentimos las molestias ocasionadas, pero nos gustaría comentarle que no se trata de una negativa a atender su solicitud, sino que el pedido se envió puntualmente en 24 horas, ya que nos esforzamos mucho en respetar los plazos anunciados, por lo que no fue posible realizar ningún cambio a tiempo.
No dude en consultar a nuestro equipo de atención al cliente para que le ayuden a elegir las piezas adecuadas antes de realizar el pedido.
Lo sentimos de nuevo y gracias por su comprensión.
There's no communication with the…
There's no communication with the company, you try to contact to them and they never answer.
Them the carrier that they use it's horrible.
I will never buy any item with them again.
7 August 2024
Unprompted review
Reply from Trodo.es
Hello Angel,
Thank you for your review.
We are sorry to hear that you feel ignored. We believe there may be a misunderstanding or a technical issue, as this is not our usual practice.
Please share your order information or email, and we will gladly look into it for you.
Kindly also note that we have just added Inpost as a delivery option, for which you have given 5 stars on Trustpilot.
Thanks in advance!
Good value and goods arrived safely .
18 July 2024
I have wrote 4 emails via the website…
I have wrote 4 emails via the website and no answer .. costumer service sucks/ if there is any in a first place. My problem is not been taken care of. I would not recommend Trodo.es to no one I know. Do to lack of any contact from costumer service. which im trying for over a week .. as of parts ... the clutch disk is perfect and have no complains about that.. but constumer service respond rate is 0.
11 May 2024
Reply from Trodo.es
Hola y gracias por el comentario.
Somos conscientes de que hemos sido un poco más lento de lo habitual en la última semana, debido a un alto aumento de la demanda. Sentimos las molestias que esto haya podido causar.
Sin embargo, todos sus mensajes fueron respondidos y atendidos. Nos encantaría recibir una reseña actualizada de su experiencia con nosotros, que se acerque más al servicio que realmente prestamos.
Gracias de antemano por su consideración y que tenga un buen lunes.
Fast, informative, professional, and a good price.
I had a UK car (Audi A6) in Spain needing replacement rear springs. The local quote from a number of sources was €310 for the parts only with at least 10 days delivery time. Once I had found the correct part (offered by many manufacturers) I opted for shipment from Trodo in Riga (Latvia) as they offered the best price for the parts at €76 and an express shipping option. My decision to source from within the EU was prompted by knowledge of shipping from non-EU countries, like the UK resulting, in all sorts of duty/customs delays and costs.
The Trodo site (Trodo.es in my case) was very slick, informative, professional, and a joy to use. The net result was that I ordered 2 Sachs springs at one of the best prices available with express DHL shipping at €79. The customer service team were very helpful in expediting my order with a personal response to my "Brit stuck in Spain plea". In my opinion the shipping cost was reasonable with DHL delivering from Riga via Copenhagen, Leipzig, Vitoria (Spain), Seville, and to my location in Cadiz within 43 hours.
In short Trodo were at least twice as fast and half the price. My "go to" source in the future.
19 May 2023
Unprompted review
Reply from Trodo.es
Hello,
thank you very much for your in-depth review of your experience with us. We are delighted to see that we are working in the right direction and that our efforts are being appreciated.
We are looking forward to hearing from you again.
"Brit stuck in Spain" operation concluded succesfully.
Best regards,
Trodo
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