Aggressive instructor
I attended this lifeguard course because it was mandatory for my job, and several of my coworkers and friends were also enrolled, which initially made it feel more positive. However, having already taken this course two years ago with the same instructor, I approached it with caution.
Unfortunately, my concerns were justified.
During my previous course in 2024, the facilities were completely inadequate: no functioning changing rooms, no working showers, and the pool was located in a poorly maintained basement of a low-standard hotel. After finishing the session in freezing February temperatures, I used a working socket to dry my hair. I was then aggressively shouted at by the instructor in front of others, which was humiliating, unnecessary, and unprofessional.
Fast forward to this most recent course which I am required to retake every two years for work and the atmosphere was once again tense, hostile, and intimidating. I constantly felt like I was walking on eggshells, unable to do anything right. The leadership style was passive-aggressive, discouraging, and deeply unprofessional.
During the online portion of the course, I accidentally forgot to turn off my camera and made a private comment to my partner about how boring the session was. Instead of addressing this in a professional or constructive way, I was immediately removed from the course, which directly affected my ability to work.
Overall, this was an incredibly stressful and unpleasant experience. A training environment should be supportive, educational, and respectful, not intimidating or punitive. Unfortunately, this course felt more like an endurance test than a learning experience.
I would not recommend this course unless significant changes are made to how participants are treated.








