Tripmonster Reviews 

I tried to contact the ONLY contact available via email on their site and it says "we have not found any reservations with this email address. Please make sure you use the same email address you used when making the reservation." I need copy of my payment,

I have a trip booked to thailand in 3 weeks.
I purchased the ticket almost a year ago. i have received many flight delays/ change notifications...which so far i have been patient with and can accept... however now i noticed that my seats have been changed... the problem here is i originally paid extra for both my tickets to have an empty seat next to each one of us on our long trip to manila and back.. currently it shows we have been switched and now we have other people sitting next to us? we paid extra so this did not happen?

can someone confirm we still have the seat next to us empty or change it so we can?

i have tried contacting the airline but they have let me know i need to go through tripmonster.

i have tried emailing tripmonster and clicking on the links but it has been unsuccessful.

please someone call me this has been really unprofessional.

Booking#:2148****

I cannot review my booking at tripmonster.com. The email address that I used to complete the booking is not recognized.
Please advice

Trash

How am I supposed to contact the airline? I need to change my passport info... but just like everyone else is experiencing, they are nearly impossible to contact.

Dreadful. Booked flights with them last February and after schedule change, I had to cancel my booking and still waiting for refund 10 months later

We tried to contact the ONLY contact available via email on their site and it says "we have not found any reservations with this email address. Please make sure you use the same email address you used when making the reservation." We couldn't change my brother's ticket, no contact detail at all.

I am attempting to access the MyTrips portal and the email I am receiving states that it cannot find my booking even though I have received booking confirmations for the following: 1HF727

They have not given us our refund. They are a third party and we bought Korean Air Ticket to LA and due to unforeseen circumstances Korean Air decided to refund rhe ticket but we found out that the credit card that was used was not our cc but a different cc. We emailed tripmonster and they confirmed that they used their cc since they can do that since they are third party. Korean Air refunded our ticket to the cc used by tripmonster since teipmonster confirmed that they will processed it back to us. But until now we never heard from the after a lot of follow ups abd the amlunt is almlsst USD3000. Anyone who knows how or where to report this site any authorities who will investigate them please let us know so we can report them

Scammers!!! I bought a ticket which costed me 1000$ US dollars and it turned out to be fake they rejected me at the airport because they can't find me on the System,,, sold me fake tickets

I am waiting for a refund since July 2022,both way tickets from Auckland to Ahmedabad and then back, costed me more than 2700.00NZD. I called singapore airline, and they proceeded for refund but this agency did not say anything. Now, email I got mentioned," my email is not found with registration, try which one you use earlier. I am fade up and now I believe I have lost my all ticket spent money.

This site sucks just like all the other sites out there, who give you cheaper flights. Please guys make sure to use real sites to buy tickets. Save a little bit of more money to save yourself a headache. The USA had a bunch of delayed flights and now I will be missing my connecting flight in Africa. I tried to put my email on their site and it says my email is not registered with their site. I can't change my ticket, I can't contact anyone on the site, this website looks like the other websites I have looked at with the same design. I have already lost $1000 with this site within 2 years. Please they need to cancel these sites

Unfortunately the company simply ignored my mails and the situation!
I have difficulties understanding why Customer Service is not willing to deal with the problem that occurred because of the company's failing system or it was simply designed that way! I have paid an extra fee for being flexible with tickets and it is clearly said that I can get a 100% refund within 48 hours. I was trying to cancel my purchase in less than 24 hours but the number that has been provided by your company is FAKE and does not work.
The manipulations that supposedly could be done to tickets in MyTrips are NOT working!!!
Moreover, Tripmonster now does not recognise my mail when I attempt to log into my "MyTrip" account.
Furthemore, I have received mail that came from your company about the bankruptcy operator!!!
I think it will be understandable why I have a hard time understanding what kind of Customer Service you are providing.
Likewise, the reasons that I have are not part of your non refund policy, as you call it and there is nothing that I have in my situation and it says NOTHING about a failing system! All together looks like a fraud! Booking 22375873.
Company will ignore this message but maybe it could help somebody to avoid to be involved with this company

I buy return ticket from Qatar to Mumbai from 25 October I came Mumbai on dated 15 November 2022 my return flight date was 29 December 2022 but I have emergency that time so i decided cancel my ticket and refund my money so many time I try cancellation my ticket but I didn't get any reply from tripmonster then i cancelled my ticket direct from airline my ticket cancelled but I am waiting for my refund

TripMonster doesn't recognise my email when I attempt to log into my 'MyTrips' portal. I've emailed them and had no response.

It's absolutely frustrating that there is no contact number to help!

ABSOLUTE SCAM

I received this email after trying to cancel my booking that was already involuntarily rescheduled. They are impossible to contact with their contact number being nowhere on the internet. I am not even sure how they are still in business as this can't be legal. They are the worst company ive ever worked with and am now out over $1200 because of them. DO NOT USE SAVE YOURSELF THE HEADACHE AND MONEY.

"Hi, thank you for your refund application.

As your booking has been rescheduled by the provider this is not the correct channel to process your refund. We process refunds in this team for people that cannot attend the booking, not where it has been postponed, suspended, relocated or rescheduled.

You can contact the customer services team for your refund; their contact details should be on your booking confirmation email or on the website.

This application will now be closed." <-- There is no refund contact anywhere on the booking, so even their refund team is a bunch of scammers

My booking ID is 21679138. But still have received no response from them. Still being SCAMMED!!!!! Second time posting because they never followed up on last one. Want to make sure everyone knows its a scam!

if anyone can
Please share contact no. of Tripmoster or how to contact them ?
I got their email and contact no. from airline and i never got any reply from them .
I am trying to change my flights date but there is no way i could do it. no support at all
There online thing does not work. its been 3 weeks since i am trying to change the travel dates.
helps

You have no customer service number, email or chat. The airline that canceled my flight refunded you instead of me, and I cannot even check the box that says status of my refund that you have had for close to 10 days now.

Contact me as this seems to be the only way to get your attention.

I booked a ticket through Tripmonster. I'm now trying to cancel or change it. None of the links on the website work and there is no number to contact them. I also bought a ticket with insurance, but the airline can't see that I bought the insurance so they are sending me back to TripMonster. PROVIDE CONTACT INFORMATION FOR YOUR CUSTOMER SERVICE IMMEDIATELY. I will be reaching out to the media to report this.

HORRIBLE

FIRST WAS: Imposible to contact them. I have been trying to use the webpage to change my booking but the buttons don’t work and there is no possible way of contacting them.

Second:

THEY DELETED MY ACCOUNT ON THEIR DATA BASE AND NOW I CAN NOT EVEN ACCES THEIR ACCOUNT WITH MY EMAIL

I have made a cancellation in tripmonster and Austria airlines has made a refund to tripmonster, but tripmonster has not made a refund to me, it has 2 months already. And your company has no any customer service. So bad! Please help me to deal with it, otherwise I will keep my legel Rechts. Stornierte Buchung - CA-176287