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Tripbookfly Reviews 224

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness and professionalism, making the booking process smooth and stress-free. Many people appreciate the personalized assistance received, with staff members going above and beyond to find suitable options and answer all questions. However, some customers also noted significant issues with the website and pricing. People reported that the prices advertised online were often not available, leading to higher costs or unavailable flights after attempting to book. This discrepancy in pricing and the need to re-book at a higher rate caused frustration for a number of consumers.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise specific... See more

Price

Users describe ambiguous interactions with price. Many customers report that the prices displayed online are... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Many reviewers report issues such... See more

Website

Reviewers express significant dissatisfaction with the website. Many customers report that prices shown... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency, knowledge, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

With the way overpriced fares by airlines presumably for spring break, Ric got me a fare that was well below those found elsewhere online. Though it was higher than the initial quote from their site,... See more

Rated 5 out of 5 stars

Emma was wonderful to work with. However, as all the other reviews state you don’t get the price advertised. It was quite a bit higher so I declined since I was able to find cheaper at another airlin... See more

Rated 5 out of 5 stars

I had such a great experience with the customer service team while purchasing my flight! From the moment I reached out, they were incredibly friendly, patient, and genuinely eager to help. They walked... See more

Rated 5 out of 5 stars

(Yesterday 1/6) At first I was a little hesitant about the site and I did state that to the representative, Kate, but she assured me everything was fine. I received emails and all information needed w... See more

Company details

Written by the company

We, at Tripbookfly.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, Tripbookfly aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

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Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Compassionate Service

My experiences with Christina K were superb. She took me from the unknown to the known to make my flight pleasant. Her knowledge of her job revealed a kind, patient, caring, dedicated and devoted service representative of the company she works for.
Thank you CK for your beautiful service to me through the days I needed to make up my mind. Tickets were booked and everything was done promptly. Love and gratitude. Patricia J

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Jerry kept working with me to get me the best price for my ticket. He was very persistent!

28 October 2023
Unprompted review
Rated 5 out of 5 stars

Carlos was FANTASTIC!!

Carlos was FANTASTIC!!! He was Very Kind and Helpful; made it Extremely Easy for me to purchase my daughter's ticket! Thank You So Very Much!! <3

27 October 2023
Unprompted review

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