Tribute Reviews 

303
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online platform is extremely user-friendly, making it wonderfully easy to collect photos and video messages from family and friends for milestone events. Consumers also deeply appreciate the highly attentive support team and the professional concierge service that expertly handles editing to ensure the final video product turns out polished and memorable. However, some customers also noted occasional difficulties with uploading media files properly and expressed a desire for a wider selection of background music customization choices. A few reviewers additionally mentioned that certain participants struggled slightly with the interface, requiring extra guidance from organizers during the submission process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is extremely easy... See more

Product

Customers report deep satisfaction with the product, describing it as a truly beautiful and memorable gift... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as helpful, patient, and accommodating... See more

Service

Consumers find service to be a positive and amazing experience. Reviewers highlight that the concierge option... See more

Customer service

People report positive experiences with customer service, noting that user support is stellar and of gold... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our kindergarten teacher unexpectedly went on leave due to an injury. We sent her a tribute to express how much we miss her. This was organizer friendly, user friendly and age appropriate since they c... See more

Rated 5 out of 5 stars

We were looking for a memorable gift for my dad’s 70th birthday and Tribute came up in my search for ideas. It was so user friendly and the customer service was great-my questions were answered quick... See more

Rated 5 out of 5 stars

This is my third time using tribute. The recipient has always really loved it. It’s easy to use the support is great. We often don’t express our appreciation, love, respect and admiration for those c... See more

Rated 5 out of 5 stars

I used the Concierge Deluxe plus Video Book option. Sending invitations was a snap, and my invitees had no trouble following the link to upload their video. We added photos which made the book even be... See more


Company details

  1. Electronics & Technology

Written by the company

Tribute makes it simple to create a group video gift that you can give on any important occasion.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(303)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

User-friendly and great final product

I was impressed by how easy it was to create the video Tribute. Contributors had no problem uploading their videos and the Concierge service provided valuable help with the editing. I then continued some of the editing myself and found the whole process easy and fun.

2 August 2025
Unprompted review
Rated 4 out of 5 stars

Another great experience creating a keepsake video.

I've now made my 4th Tribute video. This was the first time I used the "concierge" service - only because I was short on time and worried I'd have too many videos and not enough time to edit. While it was costly and nice to have it edited for me, I wished I had access to the full editing tools like normal so that I did not have to make requests for things to be done that I wasn't able to do myself due to no access. (inserting transitions, editing intro video, etc.) However, if someone is not savvy with editing features, I think the concierge service is a terrific option!
All in all still a great experience and will definitely be doing more videos in the future.
P.S. It IS a little frustrating that you cannot contact anyone except via an email or online submission. No contact phone number. Would be really nice to have phone support for simple questions especially related to billing/fees.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

What a great idea to collect memories…

What a great idea to collect memories for someone who is retiring! Easy to coordinate. The hardest part is getting participation in a timely manner! It would be great to be able to send text message reminders for when you don’t have emails.

31 July 2025
Unprompted review
Rated 4 out of 5 stars

My family and Mom loved it

My family and Mom loved it! It was my Mom’s 90th so she got to see friends and family far away wish her well.

We got the $99 concierge Tribute… but I really wanted the $35 rough cut.. but that option was nowhere to be seen on my portal.. so that’s why O gave 4 stars.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Super easy

It was super easy to create--all I had to do was enter the email addresses. I was a little unclear on what the finished product would look like--the editing was minimal, they just linked all of the submitted videos in their entirety. But it was the most lovely gift for the birthday girl and she LOVED it. I would highly recommend. Super unique gift for the person who has everything.

7 July 2025
Unprompted review
Rated 4 out of 5 stars

A generally wonderful experience

This was generally a wonderful experience. We purchased the with the $149 package. The support staff was generally quick to respond to questions and to make the requested changes, even when they occurred more frequently than they might prefer. I did not leave a 5 only because there were a few instances when our emails/actions crossed paths and it took a little bit longer than I had hoped for the matter to be resolved. That may have had to do with different time zones. But, other than that, their assistance was fabulous. I can't wait to see the final product and the book.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for non-techies like me!

For a non-techie person like me, this was an easy way for me to be able to make a fantastic video gift for my husband. I could never had put together everyone's videos with music, title card, closing card, etc myself. Worth every penny.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Meaningful gifts...easy to use

I recently created two recent Tribute videos for a birthday party and a colleague's retirement event. Both gifts were among the most meaningful gifts we could have given, and the viewing of the videos as part of the program for both events added a touching level of intimacy and depth. The editing tools on the Tribute website are easy to use, and the upload interface and reminder messages make for an efficient process to collect videos from contributors. The available selection of music on the website is good for shorter videos (15 to 20 minutes); for longer videos, I didn't find enough options to avoid using repeats, but it was ok. I had a couple of questions in the making of the videos; I was impressed with how quickly I got a response from Tribute customer assistance. Overall, I think Tribute is an excellent resource/product and I'm sure I will use it again..

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Retirement Gift!

The website was so easy to use and the reminders were perfectly timed. All of my questions were answered immediately on the chat /website. Can’t wait to receive the completed video!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Tribute is a great company

Tribute is a great company. The product is easy to use, customer service is responsive, and the end result is beautiful. I've used them several times and they always deliver.

14 July 2025
Unprompted review
Rated 4 out of 5 stars

Overall good experience

Made a video for our senior advisor who is retiring. The platform provided a great interface and collection of videos from colleagues was easy. Only issue was that the music background was too loud and covers some of the voices, even at "low" level, so we had to make do without the music for the video segments in the end.

3 July 2025
Unprompted review
Rated 4 out of 5 stars

Graduation video a hit!

Price was right and video brought tears to guests' eyes & had kids asking their parents for their own graduation video! Only complaint is some people did the video together and I couldn't get the reminders to stop, but that could also be user error. Great product!

28 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look