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Trethowans Reviews 

366
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and genuinely caring, often going above and beyond to provide support and guidance. The service is frequently described as exceptional, efficient, and smooth, making complex processes feel manageable. Many appreciate the excellent customer service, highlighting clear communication, timely responses, and a supportive approach that keeps them well-informed throughout their journey. However, some customers also noted issues with communication and responsiveness, experiencing delays in replies and feeling the need for frequent chasing for updates.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service, with many highly recommending it due to its... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the quick,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting that the process was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My solicitor was such a caring lady. She’d always ask me how I was first, taking my mental health into consideration. Extremely knowledgeable advice, she knew exactly what she was talking abou... See more

Company replied

Rated 5 out of 5 stars

From our first meeting with Lucy Spollin, we felt assured that we had chosen the right solicitor. It was over thirty years since we last moved and we really appreciated the professional and fr... See more

Company replied

Rated 5 out of 5 stars

I have been through some trials and tribulations relating to house buying over the last 8 months. Throughout that time Lucy Spollin and Mia Davies worked tirelessly to get me through one aborted pur... See more

Company replied

Rated 5 out of 5 stars

Ellie gave us all the information that made making our wills easy. Ellie talked us through the decisions and the procedures and clarified any questions that we had. The process of a will is more com... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Estate Planning Attorney
  6. Legal Services

About Trethowans

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

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4.8

All reviews

(366)

199 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful

Friendly approach to dealing with personal information and wishes.

9 September 2025
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Reply from Trethowans

We're happy to hear that you had a smooth experience. Our team values clear communication and we appreciate your positive feedback.

Trethowans

Rated 5 out of 5 stars

House Purchase

Trethowans always had our interest at the centre of all their actions leading upto Exchange on our house purchase.
The Report was absolutely first-class.
Excellent service from Jon and Karen

12 September 2025
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Reply from Trethowans

Thank you for sharing your experience. We're happy to hear that you had a positive experience and will pass on your feedback.

Kind regards
Trethowans

Rated 5 out of 5 stars

5* service from Trethowans

A responsive, accurate and detailed piece of work from Natalie Rawson and Britney Wildig at Trethowans, which allowed swift conclusion of the matter. The legal advice provided was simple to understand, thorough and enabled a much more positive outcome than I might have expected. An outstanding service!

15 August 2025
Unprompted review
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Reply from Trethowans

Thank you for sharing your experience. We're happy to hear that you had a positive experience and will pass on your feedback.

Kind regards
Trethowans

Rated 5 out of 5 stars

Thank you for your help

Very quick to respond to my enquiry. Really helpful, very pleasant staff. Would definitely use this company again if I ever need a solicitor and would definitely recommend them.
Thank you.

11 August 2025
Unprompted review
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Reply from Trethowans

We're happy to hear that our team was helpful and quick to respond to your enquiry. Thank you for your recommendation; we appreciate your positive feedback!

Trethowans

Rated 5 out of 5 stars

Excellent service

Excellent service, I’m really happy with the outcome and how everything was handled so smoothly. Communication was easy. Olivia and her team have done an excellent job.

8 September 2025
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Reply from Trethowans

We're happy to hear that you had a smooth experience and are pleased with the result. Our team values clear communication and we appreciate your positive feedback.

Trethowans

Rated 5 out of 5 stars

A great experience.

The communication from Trethowans and particularly Katie and Jane has been amazing. It is always concise. Swift. And actually addresses questions and concerns. Thank you!

4 September 2025
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Reply from Trethowans

We're happy to hear that the communication was amazing and concise. It's great to know that we addressed your questions and concerns swiftly. Thank you for your feedback!

Trethowans

Rated 5 out of 5 stars

Efficient and understanding

Paige was understanding of my situation and worked with professionalism and efficiency throughout the process.

3 September 2025
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Reply from Trethowans

Thank you for sharing your experience. We're happy to hear that you felt supported and valued by Paige and will pass on your feedback.

Kind regards
Trethowans

Rated 5 out of 5 stars

Employment Advice

I needed some urgent employment advice and Kira provided excellent advice, always working for the best possible outcome in a difficult situation. A pleasure to deal with, very responsive and helpful thanks to both Kira and Britney.

I would absolutely recommend Trethowans to anyone considering using their services, consummate professionals in every sense.

I have also used them for Lasting Power of Attorney and Will advice, I always feel valued as a customer.

29 August 2025
Unprompted review
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Reply from Trethowans

Thank you for your feedback. We're happy to hear that you received the advice you needed during a difficult time and that our team was responsive to your needs. It's great to know you feel valued as a customer. Thank you for recommending our services.

Trethowans

Rated 5 out of 5 stars

House sale

Kept me informed at all times.Easy to contact and they responded quickly. Thank you Bernitta and colleagues.

28 August 2025
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Reply from Trethowans

Good afternoon,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Bernitta and the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

Great Service

I received great service at Trethowans and it was easy to deal with Kelvin Farmaner, who was excellent throughout. I would recommend Kelvin and approach him again, if needed. Thank You.

20 August 2025
Unprompted review
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Reply from Trethowans

Good morning,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Kelvin and the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

A great choice for Preparation & conveyance of property.

The recommendation from a friend to engage Trethowans to handle our house sale was wholly justified over the 3 months to completion. It was a very professionally process, with regular communication and any issues quickly resolved. We had confidence in Trethowans throughout.
In summary, it was an excellent recommendation.

8 August 2025
Unprompted review
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Reply from Trethowans

Good afternoon,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

Friendly and efficient

Trethowans were very quick to respond as we had a deadline to meet to complete our Will. The Private Client contact was very efficient, friendly and explained anything we were unsure of. We came away feeling very happy and fully understood the "legalise". She was able to correct any misunderstandings that we had and we achieved our goal prior to the deadline.

6 August 2025
Unprompted review
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Reply from Trethowans

Good afternoon,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

Super service

Super service, really enjoy working with the team

14 August 2025
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Reply from Trethowans

Good morning,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to the team.
Many thanks,
Trethowans.

Rated 3 out of 5 stars

House sale and purchase

I chose Trethowans for the proposed sale of my house as a large company and knowing my sale would be a complex one I hoped that if and when I telephoned I would be able to speak to someone to resolve any problem fairly quickly. I was disappointed that this was not for the most part the case. I had to be contact Land Registry repeatedly in order to attempt to speed things up and had to drive to the Council offices twice to obtain copies of documents dating back to 1985 again to speed everything up, totalling 180 miles. Being newly widowed this was the last thing I needed. I felt I did not get the support from Trethowans at that difficult time. At the 6 month point my house sale fell through and the house I wanted to purchase was subsequently purchased by my daughter on my behalf and she also was disappointed with Trethowans.

1 August 2025
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Reply from Trethowans

We appreciate your feedback and are sorry to hear about the difficulties you experienced during your house sale, especially during such a challenging time. We'll review your comments to improve our service.

Kind regards
Trethowans

Rated 5 out of 5 stars

A Pleasure to Deal With

A pleasure to deal with, very responsive and helpful.

I would absolutely recommend Trethowans to anyone considering using their services, consummate professionals in every sense.

Not the cheapest, but great value which is the important thing that many do not consider!

11 August 2025
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Reply from Trethowans

Good morning,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

I found myself in a situation where I needed the advice of a lawyer…

I found myself in a situation where I needed the advice of a lawyer practicing family law. I was recommended the services of a specific lawyer at this practice, I got good advice and it ended in my favour. I was very worried during the whole thing, but kept in mind that my lawyer had told me, on our first meeting, that a precedent in a case very similar to mine, had already been set and in that case, they had come from a less strong position than I.
I was treated with understanding and kindness. I even asked if there was any possibility of the case being closed before 31st July, as I was due to have an operation on that day. I got the good news on 29th July, that indeed, it was finally all over and even before the deadline we had hoped to achieve.

29 July 2025
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Reply from Trethowans

Good morning,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to the team.
Many thanks,
Trethowans.

Rated 4 out of 5 stars

Perfection is hard to achieve

Perfection is hard to achieve. I gave you four stars as I’m sorry to say that at no time did I feel that I was a “valued” client. I have documents which prove that my family have dealt with Trethowans for more than 120 years and myself personally for more than 50 but that fact was not obviously manifest. In my book attention to detail and customer satisfaction are paramount.

30 July 2025
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Reply from Trethowans

Good morning,
Thank you for your feedback. We truly appreciate your long-standing relationship with Trethowans, and we’re sorry to hear that you didn’t feel valued during your recent experience. Your loyalty over more than 50 years, is incredibly important to us, and we regret that this wasn’t more clearly acknowledged.

We take your comments about attention to detail and customer satisfaction very seriously, and we’ll be reflecting on how we can better demonstrate appreciation for our longstanding clients moving forward.

Kind regards,
Trethowans

Rated 5 out of 5 stars

Clear, Precise and effective

We have used Kelvin at Trethowens for a business matter and kept Kelvin on retention till the legal timeframe was up 2023-2025- worth every penny, no waiting around, fast and effective with no hassle. Clear precise and to the point using terms we understood clearly.

6 August 2025
Unprompted review
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Reply from Trethowans

Hello Jamie
We're happy to hear that our service met your needs, we will pass this on to Kelvin. Thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Excellent service

I appointed Harriet from Trethowans Salisbury to handle some conveyancing/property legal work for me. Harriet was excellent - professional, meticulous, approachable and efficient. She would respond to and answer any questions or queries (via email) I had often within an hour. The matter was concluded efficiently and with zero stress for me thanks to Harriet. I would not hesitate to appoint Harriet to act for me in the future or hesitate to recommend her to prospective clients. Many thanks for an excellent service.

4 August 2025
Unprompted review
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Reply from Trethowans

Good morning,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to Harriet and the team.
Many thanks,
Trethowans.

Rated 5 out of 5 stars

Lawyer successfully completed on…

Lawyer successfully completed on purchase and sale

21 November 2024
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Reply from Trethowans

Good afternoon,
Thank you for your kind review. We are delighted to hear that you had a positive experience with us and will pass on your review to the team.
Many thanks,
Trethowans.

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