Trendyol Reviews 

Super good evrything, orders and curiers

I have tried to contact their support so many times already, and there is no live support. They also hid all their contact data, so now i have no option to ask them about a paid order made that is already due…
Very upsetting.

-purchased a Poco phone from Trendyol as a brand new, legal device. I received official notification that the IMEI number has been cloned. The BTK (Information and Communication Technologies Authority) SIM card pairing process is a temporary/limited solution that only allows the device to be used with a specific SIM card; this is not equivalent to the normal, problem-free brand new device I purchased.

I do not accept repairs, motherboard replacements, or just the BTK pairing. The product is no longer usable, saleable, or capable of changing operators/SIMs. Therefore, I request a refund under the defective product policy.
During live chat Trendyol said The phone was not sold illegally. Someone copied/cloned the IMEI. Contact BTK and match/register it to your ID/phone line.”

I sent the phone back to Trnadoyl and they said that it is not their problem.
I paid for a new phone and want my money refunded.
DO NOT BUY ELECTRONICS FROM TRENDYOL.
I have been using Trendyol for many years and up u til now their service and products have been good.
But now I do not have a phone as Trendyol ask to send it back but they will return to me as they say it is my problem. I am a senior citizen on limited income with a heart condition and I should not have to desl with Trendyol excuses. Need a refund do can purchase another phone from good sellar.

The worst website ever. SHEIN is better. Prices are going up and down how they want. And the prices are higher for such useless products. On my app for a product I have in basket is showing me a high price and if I check on other phone same product is on a lower price. It should be closed down.

This is a really dishonest and shady company. They were advertising online that if I downloaded the app, I would have a discount for the product. I downloaded the app, went through all the steps, applied for the discount and went to the Pay page. It automatically gives me an error, and the page refreshes, and "magically " the discount disappeared. There was the full price advertised online.
I tried from my husband's phone, downloaded the app, and took the same steps. Went to the last step, and when I clicked "pay", a message saying " We are unable to fulfil yiur request. Please try again later" . I clicked to go back to the cart.....guess what , the discount "magically dissapeared" again and it was full price now.
So really dishonest and shady company , that wantsbto make yo downloaded their app based on fake advertising

stay away!!!!....I ordered lumberjack blue shoes and never received it...instead I received some brown polaris shoes, cheaper with 8 euros...I think is a fraud that Trendyol does and sends cheaper products instead of what you ordered. Trendyol refused to compensate me with the difference money back. I had a lot of orders with them but I will share my negative experience everywhere so people will know what they are capable of.

Cheap materials and "easy returns" turns out you have to pay for the return.

Clothes arrived, never seen such cheap materials if I wanted that kind of quality I could have ordered from Temu right away.

NEVER EVER AGAIN!!!

Evidently product piracy.
Looked for Adidas Stan Smith Sneakers, found them at trendyol at a lower price than otherwhere, but at the second glance a lot of details of the sneakers were different to the original from Adidas.
Nevertheless, this cheap imitation from a turkish sweatshop bears the Adidas lettering on the tongue of the shoe, but precautionally not the grapic logo from Adidas. Ridiculous.

worst customer services and policy be careful , please don't buy directly from them the quality of materials is not good and when you return they will charge you transportation charges for each item separately so you will receive approximately 30% refund and they will close the chat and told you sorry this policy from the main office in turkey

Scammers all the way.
I ordered a T-shirt and I received two pairs of socks. The only contact solution is via their app bot that has limited options and the only available option for my case is to return the product. If that’s not enough, they only refund half of the initial product price, and the return responsibility is fully mine for their mistake.

Fraud the charge courier charges 2 times stay away from it

Horrible delivery time. I've ordered a package on July 13 and still haven't received my order. What is going on?
This is not the first time I'm having a bad experience regarding delivery at Trendyol Romania. A few months ago I ordered another package which took a really long time as well.
I am not pleased with this because I will soon leave this location and I am worried I will miss my order. I think this brand should review its processes and improve their delivery times in Romania.