Trendfurnishings Reviews 

211
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and workmanship of the products, particularly curtains and blinds, noting their beautiful appearance, luxurious feel, and perfect fit. The service provided is frequently described as outstanding, with many appreciating the professionalism, helpfulness, and personalized approach of the staff. Reviewers are particularly impressed with the company's ability to go above and beyond, offering excellent communication and making valuable recommendations. While the overall sentiment is highly positive, some people mentioned experiencing initial difficulty getting through to customer service, though once connected, their issues were resolved perfectly.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality and excellent... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent, first-class, and... See more

Staff

People report positive experiences with staff, highlighting their knowledge, patience, and willingness to go... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company exceeded all expectations. Their customer service was amazing. My curtains are so well made and beautifully packaged. The curtains were ordered, made and posted within a week. If you are... See more

Company replied

Rated 5 out of 5 stars

These are the second set of curtains we've had for our narrowboat this town we've had blackout absolutely fantastic they fit like a glove and they do what they should really pleased with them this co... See more

Rated 5 out of 5 stars

Great customer service and very helpful. Top quality curtains. I got a quote from Hillarys and dunelms for made to measure curtains and Trendfurnishings were far cheaper than both and better quality.... See more

Rated 5 out of 5 stars

I’ve used this great British 🇬🇧 company four times now. I’ve just purchased 5 pairs of faro - confetti curtains for my boat. Once again, the quality and workmanship of the curtains were outsta... See more


Company details

  1. Curtain Supplier and Maker

Written by the company

TREND FURNISHINGS - MANUFACTURING EXCELLENCE SINCE 1987 Trend Furnishings (Established in 1987). Based in Bolton (North West) where our skilled staff manufacture ALL our products on site. If your size isn't available, contact us and we will provide you with a FREE quote!


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Such patient service with a pensioner

I’m an old age pensioner and struggle with age related issues and normally my partner (who is younger and more with it) does all the furnishings but I thought I’d order curtains for our caravan. They were so helpful and patient. I made mistakes in listing what I needed and have helped me through it and advised me well. They have been great in helping to sort my ordering and. 10 out of 10 for dealing with me and such good customer service.

2 July 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for taking the time to leave such a glowing review.

Fortunately we have a very well trained and patient team at Trend Furnishings.

We like to ensure customers are 100% sure about the sizes and what they're ordering before we proceed with an order. It's all part of the service.

You ordered our Kalmar fabric range with the blackout lining which is proving to be very popular with customers.

We can see you've already sent us an email requesting more curtains (we will respond shortly to fulfil this request).

If you require any further assistance please feel free to contact us and we will assist.

Kind regards,

Trend Furnishing

Rated 5 out of 5 stars

Great service from Trend Furnishings

Great service with my custom made boat curtains, I will be back for more soon .

Regards Darren
Somerville Stone

29 June 2022
Unprompted review
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Reply from Trendfurnishings

Hi Darren,

Many thanks for taking the time to leave us a review.

We are so glad to hear that you liked your curtains. These were the Blue Navy in the plain fabric we offer with eyelets. FYI - we are one of the very few companies that also offer eyelets in different colour options. We offer the eyelets in Silver, Gold, Antique Bronze and Black.

Thank you for your custom. If you require anything further please feel free to contact us.

Kind regards,
Customer Services Team
Trend Furnishings

Rated 5 out of 5 stars

Excellent service

Excellent service. Lovely people to deal with. Really happy with the curtains. Would definitely recommend

26 June 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for taking the time to leave us a review.

As a family run business we pride ourselves on delivering an exceptional service to all of our customers.

The owners only employ people who take pride in their work and believe in delivering soft furnishings which they would have in their own homes.

Regarding the curtains, the owners have been manufacturing curtains for over 40 years now and have surrounded themselves with skilled staff members that have previously sewn curtains for major high street brands.

Thanks again for taking the time to leave us a review.

If you require anything further please feel free to contact us.

Kind regards,

Trend Furnishings
Customer Services Team

Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company, quality curtains at affordable prices, but the thing that impressed me the most was the very speedy service, they turned my made to measure order round in just one day. Very helpful cheerful staff. I would highly recommend this Trend Furnishings.

21 June 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for leaving such good feedback.

Speedy service - we always to meet and exceed our client expectations. With our Customer Services team being on site, we always speak to our production team and see if we can rearrange for production for customers if they need their curtains urgently.

Our whole operation is under one roof which allows us to be flexible with customer requirements.

If you require anything further please feel free to call us at anytime.

Kind regards,

Customer Services
Trend Furnishings

Rated 5 out of 5 stars

I definitely recommend this company

I definitely recommend this company!
Service from start to finish was first class, always kept up to date and the curtains themselves look fantastic, great value!

17 June 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for taking the time out to leave us a review. It really is appreciated.

We can see from our records you had 2 pairs of made to measure curtains for your house and ordered the Belissimo fabric in the red with black eyelets. These did look stunning when they were checking and packing them.

Service - we have an on site Customer Services team that assist with all queries. This could be something as simple as "how do i measure my windows".

Curtains - we source all our fabrics and components from reputable suppliers who also supply the likes of John Lewis, Marks and Spencer and Terry's Fabrics.

Glad to hear you like your curtains and had a good service.

If you require anything further please feel free to contact us and someone will be on hand to assist.

Take care.

Kind regards,

Trend Furnishings
Customer Services Team

Rated 5 out of 5 stars

Static caravan curtains

Hi we brought some curtains from trend and they are superb we sent the measurements to them and they was back in a couple of days and looking wonderful and will be using them again

17 June 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for taking the time out to leave us a review.

We try and make the process as seamless as possible. We do this by having a fully trained UK based Customer Services team. They're able to guide you through the process of measurements etc.

All our products are made on site and NOTHING is imported by us. This allows us to control the quality of our workmanship.

If you require anything else please feel free to contact us.

Kind regards,

Trend Furnishings
Customer Services Team

Rated 5 out of 5 stars

👍👍👍👍👍

After looking at the high street for made to measure curtains,I was recommended trend furnishings by a friend. What can I say,the quality and price difference is unbeatable. Naeem went out of his way and came to fit them too. Would highly recommend to all,you won't be disappointed.

13 June 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for taking the time out to leave us a review.

We can see you ordered the curtains for your bedrooms from our Mayfair collection (which is a thick but not heavy Velvet fabric). You ordered both pencil pleat curtains and eyelets.

Customers ALWAYS compare our made to measure service to the high street. We think we're different for the following reasons:

1. Quality - all our curtains are made on site by our staff who have previously worked on curtains made for John Lewis and Marks & Spencer. In addition to this, we don't believe in "cutting any corners" i.e. we only use the best quality components sourced from reputable suppliers. ALL our products are made on site by our dedicated and skilled team. This also includes our fully trained Customer Services team based in our mill in Bolton!!

Price - the reason we're not as expensive as the major brands is quite simple. We source our own fabrics and make the curtains here in our factory with a limited marketing budget. There are no middle men making their margins. The process is simple, you place your order with us, we make it and ship it to you all under the same roof.

Naeem (one of the Directors), is very passionate about the business and always drives that passion to our team. Naeem has taken over from his dad (who started the business over 35 years) and always tries his best to assist customers where he can to ensure they're happy with everything.

We're glad you like your curtains.

If you require any further assistance from us please feel free to contact us and we will assist.

Have a good weekend.

Kind regards,

Trend Furnishings
Customer Services Team

Rated 5 out of 5 stars

Outstanding service from my first phone…

Outstanding service from my first phone call to collecting my curtains. Fantastic quality fantastic team and customer service, could not recommend Trend Furnishings enough.

7 June 2022
Unprompted review
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Reply from Trendfurnishings

Many thanks for taking the time to leave us such a positive review.
From memory, you chose our plain fabric in the Dark Grey with the blackout lining. These are our one of our best sellers and drape beautifully.
When we say "blackout and energy saving", we mean it. The blackout lining is sourced from the suppliers that supply John Lewis.
Fantastic team and Customer Service - when we say UK manufactured and UK based we mean it!! Our Customer Services team is based in an office joined to our mill. This means they can communicate with our entire team and don't feel like they're just another cog in the wheel.
Take care and many thanks again for the review.
Kind regards,

Customer Services Team

Rated 5 out of 5 stars

After looking for curtains on different…

After looking for curtains on different high street brand website. I was shock by the cost of curtains so i tried ebay just to have a look and thought Trendfurnishing.com fabrics looked very nice so i placed an order. I was so surprised by the quality of the craftsmanship of those guys. They even added a blackout layer to the curtain for a little extra fee. The communication was always prompt and professional.I’m so please i found those guys and we really recommend them to anyone.
Thanks again for my beautiful curtains.

24 May 2022
Unprompted review
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Reply from Trendfurnishings

Hi,
Many thanks for your feedback.
FYI - we used to manufacture for the major high street brands and lost various contracts to cheaper imports.

With the increasing shipping costs from China, we're actually seeing that our curtains are now either the same price as the imported curtains or cheaper but we're offering them with much better quality components i.e. we use better quality lining, we have a 3" belt at the bottom (which ensures a better drape on the curtains when they're hung)......forgot to mention, the quality of what we do is much better as EVEYRTHING is made on site by our dedicated and skilled team.

If you require anything else from us please feel free to get in touch.

Kind regards,

Trend Furnishings
Customer Services Team

Rated 5 out of 5 stars

Deserve more than 5 stars!

It’s a shame this website only allows a maximum of 5 stars because they deserve much more than that. I was a bit hesitant on placing my order as the price seemed too good to be true in comparison to other companies, i didn’t believe the quality would be any good but I’m happy to admit that I was wrong. The quality of the curtains is better than those I have had made from dunelm, the level of service I received from them was exceptional and I will definitely be ordering again.

14 May 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for your feedback.

We can see from our orders you ordered the Mayfair (which is our thick velvet with the poly cotton twill lining).

Remember you being hesitant to place an order given our price but we're glad you like your curtains.

As you can see, we appreciate all our customer feedback.

A few customers have compared the quality of our curtains to that of Dunelm and John Lewis. All we can say is, thank you. The feedback we receive from customers is always communicated to our entire team and it tends to motivates them further.

Thank you again for your order and the feebdack.

If you require anything further in the future please feel free to contact us.

Kind regards,

Trend Furnishings
Customer Services Team

Rated 5 out of 5 stars

Absolutely brilliant product

Absolutely brilliant product, perfect for my needs. Would highly recommend the to anyone looking for good quality curtains.
I purchased made to measure curtains and they arrived ahead of schedule and looking great.
The company has been professional at every point of contact and I cannot fault anything.

10 May 2022
Unprompted review
Rated 5 out of 5 stars

Bespoke Curtains for a Narrow Boat

Having tried in vain to get new curtains for my son's boat, I found Trend Furnishings on line. The service, quality and price were all second to none. My son was delighted with them and have no hesitation in recommending Trend Furnishings.

9 May 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Firstly, many thanks for taking the time out to leave us a review.

The fabric your son chose was the Mayfair collection in Red with the blackout lining. The fabric itself is nice and thick and the colour is very warm and bold.

When these curtains were made up all the staff on production were commenting on the colour and fabric choice.

Glad your son likes the curtains.

If you require any further assistance from our side please feel free to call us and a member of our Customer Services team will be happy to assist.

Kind regards,

Trend Furnishings

Rated 5 out of 5 stars

Excellent customer service,very…

Excellent customer service,very friendly staff! we wanted some made to measure curtains and he spent lots of time explaining and choosing the right fabrics from the wide variety available for what we requested. The price was excellent and turn around time was even better! Will definitely be returning!
High recommend!!

9 May 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for the review.

We always advise customers if they're local to come and see us in person. The fabric choices are just much more wider than what we have advertised on line.

Price & quality - we always get feedback on this. As you saw, all curtains are made on site by us and so there are NO MIDDLE men making their margins.

We've kept the process very simple:

1. Choose your fabric
2. Choose your lining
3. Choose the finishing required at the top i.e. 3" header tape,
6" header tape, 1" header tape, eyelets (in 4 different
colours) and popper tape.
4. Provide us with the measurements and leave the rest to us!!!

If you require anything further please feel free to contact us and someone in our offices will be happy to assist.

Kind regards,

Trend Furnishings

Rated 5 out of 5 stars

Caravan door curtain

I have previously bought caravan curtains from this company & just bought a caravan door curtain to match, just perfect. I can’t recommend this company enough.

Fantastic quality, great customer service & speedy delivery

8 May 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for your feedback. It really is appreciated.

Our mission is very simple, we want to provide high quality curtains at an affordable price.

As you can see from the quality of our curtains, all our products are made on site by our staff i.e. there are no middle men making their margins. This allows us to pass any savings directly to the end customer.

If you require anything from us in the future, please feel free to contact us and we will assist.

Kind regards,

Trend Furnishings

Rated 5 out of 5 stars

5 stars is not enough for Naeem at…

5 stars is not enough for Naeem at Trend Furnishings. Very accommodating, gives you plenty of time to choose what you want, gave me samples to take home, left one of the samples there and he posted it to me. I will never buy curtains from anywhere else now. Very reasonable price as well. Nothing was too much trouble and I am sure the after sales service will be just as good.
Thankyou Naeem.

27 April 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for taking the time out to leave us a review. It honestly is appreciated.

The curtains you selected for your home were part of our Mayfair collection.

Of course these are sold by other sellers who are simply importing them from abroad but the QUALITY is not the same as us.

We focus on using quality components when making the curtains to ensure they're long lasting and fit perfectly.

We also ensure we don't cut any corners i.e. we ensure all our house curtains come with a 3" belt at the bottom to ensure a nice drape when hung. The imported curtains simply put a 1" belt at the bottom and the finishing isn't the same.

If you require anything further from us please feel free to contact us and one of our customer service representatives will be happy to assist.

Kind regards,

Trend Furnishings
Customer Services Team

Rated 5 out of 5 stars

Highly recommended

Can't recommend this company enough. Bought made to measure curtains for a complete caravan. Price was good, customer service was great and the finished curtains are amazing.

20 April 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for leaving the review.

Price - ALL our curtains are made on site by our staff which means NOTHING is outsourced i.e. there are no middle men making their margins.

Customer Service - we have a dedicated customer services team based on site in our factory. They have been trained by the owners to ensure customers receive an exceptional service and all queries are dealt with in a timely manner.

Curtains - EVERYTHING is made on site by our dedicated team of cutters and seamstresses. They've all had experience of manufacturing for John Lewis, NEXT and Dunelm. This allows us to ensure the quality of all our products.

Glad you had a happy experience.

Please contact us if you require anything further in the future.

Kind regards,

Trend Furnishings
Customer Services Team

Rated 5 out of 5 stars

Couldn't recommend these guys enough

Couldn't recommend these guys enough, I needed a custom size doing and needed to collect within 2days.......wow just over an hour later they rang me up to tell me they where ready and at an unbelievable price!!..not to mention the quality is amazing!!

11 April 2022
Unprompted review
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Reply from Trendfurnishings

Hi,

Many thanks for taking the time out to leave us a review.

We still remember you advising you needed the BLACKOUT curtains urgently.

Speed - we always try and accommodate customer requests organise our orders accordingly. On this occasion we were able to reorganise the work schedule to have your curtains made urgently.

Quality - when we say BLACKOUT, we mean BLACKOUT!!! These are not the curtains where we say they are blackout, but are only 80% blackout i.e. we source our blackout lining from the same suppliers as Joh Lewis.

Not only are our blackout LINED curtains blackout, they are also ENERGY EFFICIENT and so save you money on your energy bills.

Thanks again for the feedback.

If you require anything else in the future please feel free to contact us and we will assist.

Kind regards,

Trend Furnishings
Customer Services Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from start to finish. Nothing was too much trouble, curtains made to the size we need. The curtains for our caravan are perfect and exactly what we wanted. I cannot recommend this company enough.. nothing was too much trouble

10 April 2022
Unprompted review
Rated 5 out of 5 stars

Had curtains made for my caravan

Had curtains made for my caravan, they were beautiful quality when they arrived I recieved great customer service when l contacted them about adding to my order. Would definitely recommend to family and friends. Packed nicely and delivered on time.

6 April 2022
Unprompted review

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