"TRENCHIO" IS A SCAM;
I brought a 3in1 Stroller for my soon to be Born Granddaughter in August 2020 from a Company called "Trenchio". The color i ordered was Pink, when my Daughter received it the color was an ugly Grey. I felt so bad because My Wife and I brought for Her to have for Her Baby Shower reveal 😩. I immediately called them and told them that they sent the wrong Damn color and I wanted a refund. After a month of trying to contact them about what was going on, they finally asked me to send pictures which I did and they said okay no problem we'll refund your money. Then a couple of weeks later they asked me if I would repackage the Stroller up and send it to another Consumer that wanted that color and I did that. Here it is Mid November and I'm still waiting for my Refund and this Family i forwarded the Strollet to is good to go. The company TRENCHIO would have you to believe that they are in Dallas some where because of the (214) area code, but that number you dial is actually in China and I can atest to that because the box the Stroller came in had Chinese written all over it. Now these folks are sure lucky that I can't find any better contact information because I'd really be driving up there or over there to have a serious talk and get my $300.00 I spent for our Daughter to be disappointed in because of the wrong damn gift. People, do not, I repeat do not patronize this establishment in any way shape or form because you will be MAD when this happens to you. Some folks may have had some luck or just have no cares in what they pay for but not us. The quality of the Stroller they sent was so cheap I wanted to cry myself. If it had any kind of quality in its make, maybe we would have considered just keeping it. TRENCHIO is the company and I hate that I had to give it one star to right the review or they'd have none. I just got off of the phone calling and emailing and they just won't answer. When people say awh it's just money, they're right it is just money but when you're A Retired Veteran like myself, I only get paid once per month and I don't have money to just THROW away line that. In the end we ended up getting our Daughter a Highchair for the Baby and She's very Happy about that. So, I didn't mean to go on with this much but they really aught to be Ashamed of themselves for doing STUFF like this to people who trust in a Company and that they'll be treated like a Human Being if the order is screwed up. Thank you all and be BLESSED.........






