Tremendous Reviews 5,694

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the ease and efficiency of the redemption process, noting that gift cards are delivered quickly and are simple to use. Many appreciate the wide variety of gift card options available, allowing them to choose what best suits their needs. People also praise the reliability of the platform, with many reporting consistent positive experiences over time. However, some customers have encountered issues with payment and product usability. A minority of people were dissatisfied with the functionality of certain gift cards, finding them difficult to redeem or unusable with specific merchants. Some reviewers also mentioned problems with payment methods, such as bank transfers not being consistently available or issues with fund processing.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers report easy and fast payments, with... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the platform super easy... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the ease of... See more

Website

Consumers find website experiences to be ambiguous. While some praise the UI/UX, ease of navigation, and... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the service as fast, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love that Tremendous emails always come to my inbox rather than my junk or spam folder. I just wish the Bank Transfer option were made available more often.

Rated 4 out of 5 stars

I received a $25 gift voucher digitally. I entered my email and got through to see the voucher. I printed the voucher as sometimes the readers at Coles do not work and I have to get the staff member... See more

Rated 3 out of 5 stars

Payments are delivered in time. But this service absolutely does not support many useful withdrawal methods such as "PayPal or Payoneer" for most of us. My funds have been stuck in there & about to ex... See more

Company replied

Rated 3 out of 5 stars

When I got to the register to pay with my gift card it failed to work. I was notified that I would need to verify each $5 gift card via email. I had 9 $5 gift cards. It would have been time consumi... See more

Company replied


Company details

  1. Software Company
  2. Money Transfer Service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

5-star
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Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I ordered a 100 rs Swiggy gift card and…

I ordered a 100 rs Swiggy gift card and I am still not able to redeem it as the code is not yet received due to some glitch or something.. and the team is looking into this for past 10 days now and still not able to resolve it

17 April 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. I can see you have an open ticket with our support team. Please accept our apologies for the delay; Tremendous relies on our gift card partner for a resolution of this matter. We'll follow up with you as soon as possible and we appreciate your patience in the meantime.

Rated 1 out of 5 stars

Idk who's worse tremendous or giftya…

Idk who's worse tremendous or giftya they both giving me the run around about where my $200 is I guess it's in the cloud? Giftya kicked back four payments ok cool no prob tremendous is saying they didn't then tremendous took the pending transactions off my transaction history list good thing I took screenshots of everything before hand wtf kinda business is this so I'm supposed to just be out my $200? Negative. Not to mention it's been well over the 10 day window I've been waiting for 14 days now.

23 April 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Tremendous is unable to issue refunds on behalf of merchants, you'll need to request a refund from the merchant directly if you haven't yet done so.

Refunds to Tremendous cards are processed by merchants as normal refunds. Once a refund has been issued, you'll see the refund post to your account within ten business days.

Please note that business days are Monday through Friday only, and so ten business days can mean up to fourteen calendar days depending on when the refund was initiated.

Rated 5 out of 5 stars

It was so easy

It was so easy, I barely had to think about it and redemption was even easier with a copy code and paste into Amazon. I wouldn’t hesitate to use Tremendous again. They write software that does the thinking for you. This life is complicated enough without having to learn to use software you won’t need again for a while. Love it!! God job.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Second one star review as I’m still…

Second one star review as I’m still waiting 3 days later on my withdrawal being sorted. Funny how they can reply on here telling you to email them but then they just ignore you. Absolute crooks. ALSO asked for their complaints process about 9 times and been ignored each time so they’ve obviously got something to hide.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

The experience of redeeming the voucher…

The experience of redeeming the voucher was done so efficiently and hassle-free. Even though I came in contact with Tremendous this very first time, the experience was amazing. I loved the UI and UX of the site which enables you to navigate without any kind of trouble. Kudos to team Tremendous!

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam if you ask me

Scam if you ask me. Won a $5 AUD card which was stored in USD. So each time I checked, the value changed. Checked the current value, $4.71, went to a shop to use it, FAILED, Insufficient funds. Checked balance again $4.70. It had gone from US$3.34 to US$3.33. If it was $5 AUD to start and that was say US$3.40, then it should have stayed at US$3.40, instead of fluctuating between each currency. So definitely scam worthy.

13 March 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous.

Tremendous cards are denominated in US dollars and the constant fluctuation in exchange rates can result in small changes in the value of your card.

If you have any questions, please don't hesitate to contact us at help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

I was shocked

I was shocked, I always have to wait and wait to get my gift cards but you guys had it to me before I even re-checked my email!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

they denied a purchase that was lower…

they denied a purchase that was lower than the value of the card- and communicated 2 weeks after the fact that it was flagged as possible fraudulent. in the meantime over the last two weeks the card was deactivated.
terrible customer experience- it feels like it's a pretend card that you wouldn't actually be able to redeem.

4 April 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

Super easy to use, great user experience

Super easy to use. I got a $30 referral gift card from Monarch, the budgeting app, and Tremendous made it super easy. No waiting 1-2 days for an email. No checking your spam folder for some random email address. I wish more companies would use Tremendous for gift card redemptions.

19 April 2026
Unprompted review

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