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Trek Expert Reviews 

6
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TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

6 reviews

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3.4

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(6)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Left zipper for right zipper sleeping bag

I ordered a sleeping bag labbeled "Saco de dormir com abertura à direita Bishop Pass™ 0F/-18C". They sent one with a left zipper. I had to return it and buy a new one. But when asked if it was surely a right zipper they said there was a mistake on the site, they were going to correct. But one week later it remains the same.
Edit on March 4. The item is not for sale on the site anymore.

9 February 2026
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Reply from Trek Expert

Hello Ms. Araujo,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (mailto:customer@spacefoot.com) (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team

Rated 3 out of 5 stars

delivery is very long

The product is good, but the delivery took a very long time.

15 September 2025
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Reply from Trek Expert

Hello,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

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