Treatmedy Reviews 

462
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers had a great experience with this company. Customers frequently share that the product offers wonderful pain relief and makes everyday walking much easier and remarkably comfortable. Consumers also deeply appreciate the sturdy build quality and mention that the device is very easy to use during daily routines. People note that it effectively helps reduce stiffness and improves overall foot mobility over time. Though some reviewers noted that mechanical parts like the tightening button or internal wire broke after several weeks of use, others still found effective relief. A few people also mentioned unexpected difficulties with the return process, shipping delays, or bearing extra expenses.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting effective pain relief and... See more

Quality

Reviewers mention positive feedback about quality, noting that the device is really well made and sturdy.... See more

User experience

Customers report positive experiences with user_experience, highlighting that the device is comfortable to... See more

Order

Users describe ambiguous interactions with order, noting that the purchase and ordering process is generally... See more

Customer service

People report positive experiences with customer service, noting that staff members are incredibly helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had bunion for years. Started using Treatmedy on Nov 28 three times half hourly everyday. Not seeing a lot of improvement yet but can feel some throbbing sensation when not using. I am going to contin... See more

Rated 4 out of 5 stars

So far so good. I've been using my Treatmedy about an hour a day, some days just totally forget, as my pain has been reduced! Whilst the bunion is still physically obvious, seems my realignment is gra... See more

Rated 4 out of 5 stars

TreatMedy knee therapy device: I’ve been using the device once per day for the past 18 out of 20 days. So far, I haven’t experienced any significant improvement, but will continue to use the device... See more

Rated 4 out of 5 stars

It really helped me with my bunions because before I have to take out my shoes any where I am when I feel something stabbing on my foot. I have to rub my feet to ease the pain and the swelling but sin... See more


Company details

  1. Health and Beauty Shop

Written by the company

At Treatmedy, our passion for health and well-being drives everything we do. Since we started in 2021, we've been on a mission to make a difference in people's lives. With our products, we've been able to touch the lives of thousands. Our vision is simple: to empower you to live each day to the fullest, free from the limitations of discomfort. We believe that by providing top-notch products and exceptional service, we can make a positive impact on your life and well-being. Give yourself the natural relief you deserve with Treatmedy.


Contact info

4.1

Great

TrustScore 4 out of 5

462 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(462)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Who knew!

I hadn't realized that there was anything one could do about bunions, but once mine started making it hard to fit into my shoes and made the second toe raw I knew I had to look into doing something. When I saw your bunion straightener it made great sense to me. I have only had it for a short time, but my toe is feeling better already. I also got a smaller sleeve to fit over the big toe and the second toe which I did not like as much because it didn't fit well in my shoes. Overall, I'm happy with this purchase.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

If I can gave them a 0 I will

If I can gave them a 0 I will , for not be an honest with costumer you buy and pay for something do you need not for broken item and still they keep have of your money because they don’t want to refund you a full money. I offer to return this item and they say they don’t send a return label you keep this junk but they keep 50% of your money safe your money don’t buy with this crooked.

14 June 2025
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hello Miriam,

We're truly sorry to hear that you were disappointed with your experience, and we understand how frustrating this must have been for you. Your satisfaction is important to us, and we want to make sure your concerns are fully acknowledged.

We do stand behind our 90-day money-back guarantee, and the option we offered was simply an alternative solution since we don’t provide prepaid return labels at this time. We strive to be as transparent as possible, which is why this detail is clearly outlined in our refund policy, available here: https://treatmedy.com/policies/refund-policy

That said, if you would prefer a full refund instead of the alternative, you're absolutely welcome to return your order to the return address that our Customer Service Advisor provided you. Once received, we’ll be happy to process your refund in full.

We appreciate your feedback, and we’ll continue working to make our return process as clear and fair as possible.

Warm regards,
Hailey from Treatmedy

Rated 3 out of 5 stars

In good faith I ordered the bunion…

In good faith I ordered the bunion corrector. It arrived quite a bit later than they said it would. I tried it once and realised it is not for me. Uncomfortable and difficult to set.

I have now sent 2 emails to the support team, and no response, so far.
I look forward to receiving instructions for the return of these items ( and by the way, there was absolutely nothing included in the package ( no instructions, nothing! )

Thank you, Karen

26 May 2025
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hello Karen,

Thank you for sharing your experience with us, and we're sorry to hear that the Bunion Fix wasn’t a comfortable fit for you.

First, I want to confirm that we have received your emails and we did in fact respond to them. We're sorry if our earlier replies didn’t reach your inbox. We're guessing that our emails may have landed in your spam or junk folder. When you have a moment, please check those folders for any messages from support@treatmedy.com and mark us as a safe sender so future emails arrive in your main inbox.

Once you find our message, kindly respond so we can assist you with the return process right away. We’re here to help!

Warm regards,
Hailey from Treatmedy

Rated 1 out of 5 stars

Not Effective as it Claims to be


I have been using this Bunion fix for 3 months now.
However, it is not as effective as it claimed to be. My bunion is still protruding out. I can only use it for 3 hours each time as my bunion hurts if I used longer than that.

I have overlooked the 90 -day return date, which is from the date of delivery. Just overshot by 3 days and they insisted that no refund is allowed. I intend to give the product a fair try up to 3 months.
I am immensely disappointed by the outcome of the policy and the result of the product. I even endeavoured to provide a general review of the product upon insistent requests from the company, despite the product not working well for me. Would not recommend this product. Buy at your own risk.

15 March 2025
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hello Mary,

Thank you for sharing your experience, and we're truly sorry to hear that the Bunion Fix didn’t work out for you as expected. We understand how frustrating it must feel when something you hoped would help ends up causing more discomfort instead.

While our 90-day money-back guarantee has technically expired, we never want our customers to feel stuck or unheard. That’s why we’re making an exception in your case and will gladly honor a return and refund for your order.

Please email us at support@treatmedy.com so we can take care of this for you right away.

We truly appreciate the time and effort you gave in trying the product and in leaving an honest review. Your feedback is important to us, and we’re always working on ways to improve.

Warm regards,
Hailey from Treatmedy

Rated 5 out of 5 stars

Great customer service

Great customer service! I had a torn MCL and an injured PCL, but since I started using the Kneemedy machine, my knees feel brand new. I use it several times a day and have noticed a tremendous difference in both comfort and mobility!

11 June 2025
Unprompted review
Rated 5 out of 5 stars

TreatMedy doesn't disappoint!

I ordered TreatMedy after being told by doctors not to proceed with surgery but hoping to find pain relief in another way.

I had been viewing the advertisements for this product for quite some time before going ahead and placing my order.

The process of ordering was simple. The communication from the company from the time I ordered until I received the product was amazing. The timing of the delivery was fast so I didn't have to wait long to start my journey.

The product is very durable and easy to use. There is no excuse not to use it while sitting and watching TV in the evenings or while I sit at my vanity in the morning getting ready for my day.

I know for a fact that my discomfort has changed for the better. The noticable difference happened quite quickly after receiving the device.

I would recommend this product to all those looking for an alternative to surgery. This sure beat months of recovery!

Thank you TreatMedy!

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Bunion brace

I have been using the bunion brace for about 2 weeks now and it really works!
I do a lot of running and tennis
And it’s a game changer
Started with a couple hours and now can sleep with it
Hardly any pain now , but , to be fair , i caught the problem very early so don’t wait !

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Great product with results

I received my product in a very timely manner. I have been using 1-2 hours in the evening while I’m watching TV. My bunion pain has definitely lessened. I’m hoping to increase the time using it for even more results. I love the natural approach far more than a surgical one without guaranteed results. I would definitely recommend this product. It’s a keeper

8 June 2025
Unprompted review
Rated 1 out of 5 stars

Toe strap too short

I wish the toe strap was longer. My toe strap broke after several months of every day use. No positive results on my bunion getting better.

7 June 2025
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi William,

Thank you for taking the time to share your experience.

We're truly sorry to hear that the toe strap broke after months of daily use and that you haven’t seen the improvement you were hoping for.

We understand how frustrating that must be, and we’d really like the chance to make things right. Please reach out to us at support@treatmedy.com—one of our Customer Service Advisors will be ready to assist you as soon as possible.

Best Regards,
Hailey from Treatmedy

Rated 2 out of 5 stars

Retaining bandage came away!

6 June 2025
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi Geoffrey,

Thanks for your review. We're sorry to hear about the issue you're having with your device. We would love to address this concern for you and for us to assist you further, please send us an email at support@treatmedy.com, and one of our Customer Service Advisors will get back to you shortly. We’re here to help!

Best Regards,
Hailey from Treatmedy

Rated 5 out of 5 stars

Really well made bunion corrector

Really well made bunion corrector that is adjustable and provides push to the bone/joint as well as pull to the toe so aligns the joint more anatomically correctly than others. Strong Velcro so I'm hopeful it will last a long time.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

I purchased two bunion fixes and I’m…

I purchased two bunion fixes and I’m really happy with my decision to try this product. Wearing pointed shoes most of my life and career my feet really took a punishment. So now that I am retired I no longer wear this style shoe and I wanted to get rid of my advanced terrible bunions. So far the bunion fix is beginning to realign my big toes and toe joints, reducing my bunions. I’m patient and know that the reduction in size of my bunions will take time but I’m optimistic that the bunion fix will improve my current misalignment. I recommend that you give this product a try. C. Stanley

1 June 2025
Unprompted review
Rated 4 out of 5 stars

Finally something that works!!

I received my order on time which was a good start. The product actually does what it claimed to do and it has improved my bunions a lot. Others have noticed too so that was nice to hear! I would recommend this product!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

TREATMEDY HAS BEEN A LIFE SAVER FOR ME

TREATMEDY HAS BEEN A LIFE SAVER FOR ME. I WAS GIVEN A GRIM DIAGNOSIS LAST JULY. I NEEDED KNEE REPLACEMENT SURGERY. I DECIDED TO GO IN ANOTHER DIRECTION AND CHOSE TO GO THROUGH Q C KINETICS. I EXPERIENCED SOME RELIEF, HOWEVER, WHEN MY SON DISCOVERED YOUR PRODUCT, I DECIDED TO GIVE IT A TRY. IT HAS BEEN A GAME CHANGER AND IS MAKING IT POSSIBLE TO RECEIVE TREMENDOUS RESULTS FROM PAIN LEVEL 10 TO ABOUT 3 OR 4. THANK YOU FOR THIS PRODUCT!

4 June 2025
Unprompted review
Rated 5 out of 5 stars

The Treatmeady 4 in 1 massager provides some ongoing relief

The Treatmeady 4 in 1 massager is a multi modal treatment for debilitating knee osteoarthritis, with bone on bone pain. I use it twice daily and in conjunction with intra articular PRP/HA injections ( x 3 ) , i have had significant relief for my chronic knees. I am far more active, can do most things I want to ( stand up paddle board, golf, yoga, cycling etc ). Life is good.

24 May 2025
Unprompted review
Rated 1 out of 5 stars

trouble

I used the neckmedy for about a week (with little effect, positive or negative), until I felt a weird tingling on the left side of my heart. I tried it again the next day with the same weird feeling. I stopped using it because I was so scared!

Although ordering the product was easy, returning it was frustrating, bureaucratic, inefficient, and unsympathetic.

When I first wrote for a refund, explaining why, he said he'd have to check with the team for the process. What?!? No concern about this product affecting my heart??? No set process for easy returns???

Then he offered my half a refund to keep the product, never saying anything about what it did to my heart. I would never use the product again and don't want to give a potentially dangerous product to anyone else. He finally gave me an address to send it to with the instructions that everything had to be included, of course, and that there couldn't be any fingerprints, which is weird.

After sending it back and providing the tracking number, I had to follow up again and then finally got my refund.

So, this neckmedy is a potentially dangerous product and it's a company with weak customer service skills, but I'm glad they honored their money-back guarantee.

Update:
Their response below is the first hint of sympathy that they have shown in my case, so I think it is just PR and damage control, but not sincere. Also, they didn't explain why they don't have a simple return process.

19 May 2025
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi Dan,

Thank you for taking the time to share your experience. We're genuinely sorry to hear that the NeckMedy didn't work out for you and that you felt discomfort while using it. Your health and well-being are extremely important to us, and we take feedback like this very seriously. While we haven’t had similar reports, we understand that everyone’s experience can be different, and we respect your decision to discontinue use.

We're also sorry that the return process felt frustrating. Our team’s intention in asking clarifying questions and offering a partial refund was to provide flexible options, not to dismiss your concerns. That said, we completely understand that you expected a more empathetic and streamlined resolution, and we appreciate you pointing that out.

While the process wasn’t ideal for you, we’re glad it was resolved as promised. Your feedback will be shared internally so we can continue to improve.

Thank you again for giving the product a try.

Best Regards,
Hailey from Treatmedy

Rated 5 out of 5 stars

I like this device

I ordered the bunion device and it came promptly. I tried it right away and it did move the big toe back toward the other toes. The next day, my toe was a little sore so I waited a few days to try again. I’m sure I left it on too long the first day. The next time, I left it on for an hour and that worked well. I will continue to use it. It’s easy to have it on when watching tv or reading. I think it takes awhile before you see improvement in reducing the bunion, but I think it’s possible.

27 May 2025
Unprompted review

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