TreasureBox logo
Visit website

TreasureBox Reviews 

13,741
•
TrustScore 4.5 out of 5

4.3

Furniture Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,963 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their good quality, sturdy construction, and attractive design, often noting they are exactly as advertised and easy to assemble. Many people highlight the exceptionally fast and efficient delivery service, with excellent communication throughout the process. The overall service and online ordering experience are consistently described as easy and positive. However, some customers also noted issues with their orders, such as receiving damaged products or finding parts missing for assembly. A few other people also felt that there were problems with delivery communication, including lack of updates or items not arriving as expected, and some experienced delays or incorrect tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality, design, and value for money.... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Reviewers mention positive feedback about quality, often highlighting products as sturdy, well-designed, and... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of online ordering, quick... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was quick as always, and everything was packed so well. The drawers look good once assembled. I'm not sure if it's the way I put it together, but only one of the drawers sits flush agains... See more

Rated 4 out of 5 stars

Amazing price and managed to pre-order exactly what I wanted. Packed in a compact way with plastic wrapping around to be better in rain. Desk was easy to put together with simple instructions.... See more

Rated 4 out of 5 stars

The shop was very busy and no customer service agents were avaliable. I tried all the mattresses and found one I liked and ordered the mattress and seperate base online. Easy online ordering, good com... See more

Rated 5 out of 5 stars

Purchased a trundler bed, wardrobe and vanity desk for my babies bedroom. Am absolutely stoked with what we got. Excellent quality for a good price!! Easy to follow instructions, everything is numbere... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Home Improvement Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(13,741)

2,883 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Impressed with the quality

The product arrived alittle late but delivered thoughtfully in my back yard. I am happy with the quality, it was well packaged and looks great.

14 June 2026
Rated 2 out of 5 stars

Disappointing

Everything was pretty straight forward in terms of instructions, all parts accounted for.
However, two major things I found inconvenient and or low quality were the mirror unsticking from the board that attaches to the vanity (will insert or send photos) I’m unsure if this was an engineering error or just malpractice. Second thing; the roller panels needing to be screwed into the cabinet draws with NO predrilled holes. I was dumbfounded, unsure if I was oblivious to where on the drawer panels the holes would be, because of this, I need to drill my own holes for the roller panels to be attached. Not convenient at all. Last thing, which may not be directly Treasurebox’s fault; but I never received a delivery notification when my package was delivered. Had to go into the package delivery portal to when it would be arriving to find it had been delivered but I received no email, text or phone call. (I live in an apartment building and happened to be going to work when I saw the package in the lobby)

8 June 2026
Rated 1 out of 5 stars

-Product wasn't labeled according to…

-Product wasn't labeled according to instructions.
-bedframe hinges weren't screwed onto frame correctly, thread was gone.
- very cheap wonky wooden frame, expected a little better quality for price.
Overall disappointing Product had to try make do with frame

24 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look