Travomint US Reviews 930

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and proactive approach, making the booking process smooth and efficient. Many people highlight the excellent customer service, appreciating the quick responses and personalized support received. The service provided is often described as top-notch, with consumers noting the ease of access and the seamless experience from booking to trip completion. However, some customers also noted issues with the booking process, including unexpected additional charges for baggage and a lack of timely confirmation emails. A few other people also felt that customer service was unhelpful, with reports of being hung up on or not receiving a credit for cancelled flights.

What people talk about most

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the quick,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency.... See more

Price

Clients share ambiguous opinions on price, with many reviewers initially finding prices to be competitive,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the helpfulness and politeness... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My daughter got our hotel booking done from Travomint. The customer service is very prompt. Mr Anubhav assisted us so well. The property was very good. We will consider Travomint again for making our... See more

Rated 4 out of 5 stars

Recently i got my travel bookings done from Travomint. Mr. Allan was quite helpful, he made the booking process very seamless. I returned from mu trip to Singapore yesternight. So i thought of sharing... See more

Company replied

Rated 4 out of 5 stars

Very Nice Smooth Booking, Helpful Executives and reasonable price. Now, I think Travomint one of the Leading Travel company in Travel Industry. Thanks for nice co-operation 😊👍

Company replied

Rated 4 out of 5 stars

Well had my middle name and fIrst name in wrong order. Asked Phillip to correct the name order. He did the change- no charge [not sure if there is suppose to be one]


Company details

  1. Travel Agency

Information provided by various external sources

Travomint is one of the best travel Company for booking flight tickets, hotel booking, booking car, rental in very cheap price. Travomint is United States based company, head office of Travomint in Virginia, Herndon. Travomint offers hundred percent reliable services to customers.


Contact info

3.8

Great

TrustScore 4 out of 5

930 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Bad and scam

Not a good experience. Keep putting me on hold then hanging up. They sent me a flight confirmation email but it does not match the actual airline, I can’t find the flight with the code they gave me and they aren’t responding to fix it.

4 January 2026
Unprompted review
Travomint US logo

Reply from Travomint US

We’re truly sorry to hear about your experience and understand how concerning this situation must have been. Please accept our sincere apologies for the inconvenience caused.


We take such concerns very seriously and would like to resolve this at the earliest. We request you to share your booking reference at support@travomint.com so our support team can review the issue and assist you promptly.

Your feedback helps us improve, and we appreciate the opportunity to make this right.

Team Travomint

Rated 1 out of 5 stars

I booked a flight bc I missed my…

I booked a flight bc I missed my connection and I never received a confirmation email with information on how to access my ticket, and the customer service was just AI and would not assist me. They still took the money from my account. Working on reporting them and getting the money back. This website is an AI run fraud scheme.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Recently i travelled with my family and…

Recently i travelled with my family and booked ticket through travomint, it is a pleasant experience, good customer service and also the prices compare to other other websites are cheaper, i will definitely recommend it to my friends n family member, good work , cheers 🍻 👏

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Travomint you beauty!

I booked a ticket for me and my family. We are a big family of around 7. People including of all age groups. These guys not only helped me book the tickets but also select seats and meals as per my preference. They don't charge you extra for the humble customer support they provide. Always coming back to book more and more. Thank you.

29 November 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you so much for your wonderful feedback! We’re delighted to hear that your experience with us was smooth and supportive, especially while booking for your entire family. Providing personalised assistance with seats, meals, and travel preferences is something we’re always happy to do. We truly appreciate your trust and look forward to helping you plan many more journeys ahead.

Regards
Team Travomint

Rated 1 out of 5 stars

Disastrous experience

I purchased plane tickets through this platform, and I have never had such a bad experience when booking flights. The tickets only appeared a long time after the purchase, and when I tried to contact customer service, no one was able to speak French properly.

On top of that, it was completely impossible to add a checked bag: no option in the app, no answer by phone, and no response by email. As a result, I will have to pay the full price at the airport counter. It’s simply unacceptable.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Take payment then call you saying tickets sold out, then upselling or bait and switch. Plus you don't get your refund right away so can't rebook with a legit vendor.

28 October 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We’re sorry to hear about your experience and truly understand your concern. Please note that Travomint never intends to mislead or inconvenience any customer. In rare cases, airline inventory changes rapidly, and fares may no longer be available at the originally quoted price — this may lead to revised options being shared.

We assure you that any refund due is always processed in accordance with airline and banking timelines. Please share your booking details at support@travomint.com, and our team will prioritize resolving this for you.

Warm regards,
Team Travomint

Rated 1 out of 5 stars

Cheaters- Didn't refund the amount-Rs.18465

I booked Air India tickets via Travomint and I have paid Rs.27242 and my tickets for 2 people together charge only Rs.8777/- I want clarification and refund for the extra amount Rs.18465 charged to me.

BOOKING REFERENCE: AFMIWU
TICKET NUMBER: 098 7379669648
and
BOOKING REFERENCE: AFMIWU
TICKET NUMBER: 098 7379669649

22 October 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We’re sorry to hear about your concern and truly understand your frustration. Please be assured that Travomint does not overcharge customers intentionally. Fare differences may sometimes occur due to dynamic airline pricing, taxes, or service fees associated with booking and support.

We’d like to review your booking in detail and help resolve this matter at the earliest. Kindly share your registered contact details and payment confirmation with us at support@travomint.com, and our team will prioritize your case for verification and refund, if applicable.

Warm regards,
Team Travomint

Rated 1 out of 5 stars

NOT RECOMMENDED

I actually read all the review and even search it diligently. However, I still try to avail their airfare as it is more competitive than the other. After booking a flight with them, it's been 4 hours as I have not receive any confirmation email which is different from others that it is immediate.

No wonder they don't send the confirmation as I called them, they said the airlines rejected it as the amount went up.

Ridiculous, I have requested for a refund, I thought once you have paid the airlines, the amount will be locked in for you and it will be confirmed shortly.

Not a good experience for 1st time user. Please do not use this website to book a flight specifically

18 October 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We sincerely apologize for the inconvenience you faced. Airline fares are dynamic and can change within minutes due to availability and demand — occasionally causing booking rejections even after payment authorization. We understand how disappointing this can be, especially for first-time users.

Please rest assured that any refund initiated in such cases is processed promptly as per airline and bank timelines. We’d appreciate it if you could share your booking reference at support@travomint.com so our team can check your refund status and ensure it’s resolved quickly.

Warm regards,
Team Travomint

Rated 1 out of 5 stars

I would have preferred 0 stars …

Edit #2 It has been almost a week since they said they wanted to help. Within minutes, I respinded with the information they requested...6 days later still NOTHING.

I would have preferred 0 stars as an option. This is THE worst company EVER! From.start to.finish Alex and Chris were HUGE disappointments. I thought I had been scammed when I purchased my tickets online for a divorce trip to Hawai'i. Turns out after all was said and done Travomint controlled the return trip from Honolulu booked on Alaskan through Hawai'ian. After suffering a serious injury I had to take a leave of absence from.work and cancel my trip. Delta was amazing but Hawai'ian told me I had to go through Travomint to handle the refund. Travomint assured me they would take care of it. They did NOT take care of it. They did NOTHING. The only update I received was from the airline to let me know the flight time had changed. I am.pretty sure Chris and Alex run the company out of their bedroom in India. What a CRAP company. Avoid at all costs!
Edit:Ok. So they said [publicly] that they want to assist me with the refund and resolve the issue. Let's see. I responded with the information they asked for immediately upon seeing their response 4 hours ago. So far no email to me directly. We shall see if they mean it or they just responded publicly to save face.

10 October 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We’re truly sorry to hear about your experience and understand how frustrating this situation must have been, especially given your personal circumstances. Please know that this is not the level of service we aim to provide.

We would like to look into this matter immediately and assist you with your refund. Kindly share your booking reference and contact details with us at support@travomint.com so our team can review your case and resolve it as quickly as possible.

We sincerely value your feedback—it helps us improve our services and support our customers better.

Warm regards,
Team Travomint

Rated 5 out of 5 stars

Excellent agency and great staff

14 October 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you so much for your kind words! We’re delighted to know you had a great experience with our team. Your appreciation truly motivates us to continue delivering excellent service and seamless travel experiences.

We look forward to assisting you again soon!

Warm regards,
Team Travomint

Rated 5 out of 5 stars

Travel Experience

"Travomint, especially Dua Ali, turned our family vacation to Bali into a hassle-free experience. She suggested an itinerary based on our preferences, booked flights and hotels at the best prices, and even arranged travel insurance. Everything went smoothly — it was like having a personal travel concierge!

13 October 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Neha,

Thank you so much for your kind words! We’re delighted to know you had a great experience with our team.

Your appreciation truly motivates us to continue delivering excellent service and seamless travel experiences.

We look forward to assisting you again soon!

Warm regards,
Team Travomint

Rated 5 out of 5 stars

customer service agent Danny was…

The customer service agent Danny was really helpful and went out of his way to check for better prices when I explained that there was a family emergency

9 October 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Nash,

Thank you so much for your kind words! We’re delighted to know you had a great experience with our team. Your appreciation truly motivates us to continue delivering excellent service and seamless travel experiences.

We look forward to assisting you again soon!

Warm regards,
Team Travomint

Rated 4 out of 5 stars

Recently i got my travel bookings done…

Recently i got my travel bookings done from Travomint. Mr. Allan was quite helpful, he made the booking process very seamless. I returned from mu trip to Singapore yesternight. So i thought of sharing my experience here

13 September 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you for taking the time to share your experience with us. We are delighted to know that your booking process was seamless and that Mr. Allan could assist you so well. It’s wonderful to hear that your trip to Singapore went smoothly, and we truly appreciate your kind words.

We look forward to serving you again on your future journeys and ensuring every experience with Travomint is just as pleasant.

Warm regards,
Team Travomint

Rated 4 out of 5 stars

Resolved issue in an hour.

Resolved issue in an hour.
Sonia was very helpful and responsive

19 September 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

Thank you for taking the time to share your experience with us. We are delighted to know that your booking process was seamless and that Ms. Sonia could assist you so well.

We look forward to serving you again on your future journeys and ensuring every experience with Travomint is just as pleasant.

Warm regards,
Team Travomint

Rated 1 out of 5 stars

Warning: Travomint Scam

This agency deceived me as I booked a trip to India with family. After full payment was made, they suddenly demanded extra money ( quite significant amount), claiming the airline increased the fare — something never shown at checkout. When I pointed out that other agencies were charging far less and even sent them the comparisons, they still pressured me to pay more.

When I refused and requested a cancellation, they did not agree — leaving me with no choice but to pay the additional amount they demanded. Worst experience ever.

I later discovered many others reporting the same issue with Travomint — they are literally minting money by putting families in a position where they have no option. To make matters worse, their Dubai and Australia contact numbers are not genuine, making it impossible to reach them directly.

Unprofessional. Deceptive. Thuggish. Save yourself the stress and book with a reputable agency instead.

17 September 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We are truly sorry to hear about your unpleasant experience and the distress it has caused you and your family. At Travomint, we take such feedback very seriously, as this is not the standard of service we strive to uphold.

Airfare fluctuations can sometimes occur due to dynamic airline pricing, but we regret if this was not communicated clearly during your booking process. We also sincerely apologise for any difficulties you faced in reaching us through our listed contact numbers.

Please share your booking reference and preferred contact details at support@travomint.com, and our senior support team will review your case on priority. We are committed to resolving this matter fairly and to restoring your trust in our services.

Your feedback is valuable in helping us improve, and we assure you that corrective measures are being taken to prevent such situations in the future.

Sincerely,
Team Travomint

Rated 1 out of 5 stars

Worst travel agency. If I could give zero stars, I would.

Of all my travels, only this agency had the audacity to increase my airfare after I had already settled full payment. Imagine checking out, paying in full, and then receiving a WhatsApp message telling you to pay extra because the airline supposedly increased the price, why wasn’t that reflected in my final bill at checkout?

I requested cancellation since the added charge made them far more expensive than other agencies. They agreed to cancel, but afterwards completely ignored me. To this day, no tickets have been issued and no refund has been processed.

Untrustworthy. Unprofessional. Absolutely not recommended. Better to book with other known agencies than risk this one.

24 August 2025
Unprompted review
Travomint US logo

Reply from Travomint US

Dear Customer,

We are very sorry to learn about your disappointing experience and the frustration it has caused. What you have described does not reflect the service standards we aim to provide at Travomint.

Airline fares can fluctuate due to dynamic pricing, but we deeply regret if this was not communicated clearly during your booking process. We are also concerned to hear about the delay in resolving your cancellation and refund request. Please rest assured, this matter will be reviewed with urgency.

Kindly share your booking reference and contact details at support@travomint.com, so our senior support team can investigate and resolve your case at the earliest.

We sincerely apologise for the inconvenience caused and assure you that we are taking steps to improve transparency and response times for our customers.

Sincerely,
Team Travomint

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