Travelvisaplus Reviews 

21
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

It is written in TravelVisaPlus website that customers can get a Russian Tourist Visa invitation letter within 12 hours monday to friday after payment has been made. I made payment on sunday 21st Apri... See more

Company replied

Rated 5 out of 5 stars

Not one to easily give praise when not earned, nor do survey with the thinking they are a waste of time, I'm giving Aaron and Travel Plus 5 Stars. I've read the past reviews and support all of th... See more

Rated 5 out of 5 stars

My heroes! These guys saved my butt and my trip!! They estimated it would take eight days for my passport renewal, but they lied to me and completed the whole process in seven days! Since I lived near... See more

Rated 5 out of 5 stars

I needed a passport renewal quickly and turned to Travel Visa Plus for help. Their service was fantastic from start to finish. Even though I only paid for "Expedited" service (10-12 business days), th... See more

Company replied

Company details

  1. Passport Agent
  2. Visa Consultant

Information provided by various external sources

Offering over 20-years of experience in expediting traveler visa and passport needs within The Bay Area. Located in downtown San Francisco, we are the local experts that offer unsurpassed service and commitment to our customers.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

21 reviews

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2.5

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(21)

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Rated 1 out of 5 stars

Failed to deliver Russian Tourist Visa invitation letter

It is written in TravelVisaPlus website that customers can get a Russian Tourist Visa invitation letter within 12 hours monday to friday after payment has been made. I made payment on sunday 21st April 2024 hoping to get the letter on monday 22nd April 2024 before the day runs out but I didn't hear from them up till now. I sent them email first through their website and secondly I also used their email address to sent mail again and I included the payment receipt. I expected a respond but they still haven't responded to me up till now. I'm disappointed.They have failed to deliver and they haven't responded to any of my emails. This is not good at all.

22 April 2024
Unprompted review
Travelvisaplus logo

Reply from Travelvisaplus

We have sent you two emails yesterday with no response. You must provide the date for entry into Russia along with a copy/photo of your current valid passport. We can turn the vouch around immediately, but need to have this information.

Rated 5 out of 5 stars

My heroes

My heroes! These guys saved my butt and my trip!! They estimated it would take eight days for my passport renewal, but they lied to me and completed the whole process in seven days! Since I lived near one of the partners, they even picked up and delivered my passports, as well as doing all of the application paperwork. All of this accomplished as my flight date loomed near, so their fee (which was much lower than other services) was probably cheaper than all of the Zoloft that I would've required. Also, very competent and affable on top of it all. Thanks, Steve.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Not one to easily give praise when not…

Not one to easily give praise when not earned, nor do survey with the thinking they are a waste of time, I'm giving Aaron and Travel Plus 5 Stars.

I've read the past reviews and support all of those comments. Certainly the best of service, communication and availability of any organization I've dealt with in a long time.

Rick Rupp March 2020

27 March 2020
Unprompted review
Rated 5 out of 5 stars

I agree with Randy

I agree with Randy. Aaron was outstanding.

23 December 2019
Unprompted review
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Reply from Travelvisaplus

Thank you Cole! It was a pleasure to serve you.

Rated 5 out of 5 stars

Aaron & Travelvisaplus are Incredible

Aaron & Travelvisaplus are incredible. They are true professionals & have helped me many times. From the most difficult situations they have always been there for me. They know the Buisness & will assist you in every need that you have. Thank you Aaron for all your help.

30 September 2019
Unprompted review
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Reply from Travelvisaplus

Thank you Randy! You are ALWAYS a 'joy' to deal with and look forward to long future together!

Rated 5 out of 5 stars

Fantastic service!!!

I needed a passport renewal quickly and turned to Travel Visa Plus for help. Their service was fantastic from start to finish. Even though I only paid for "Expedited" service (10-12 business days), they had my renewal passport in hand in only 4 business days. And they kept me well informed throughout the process. I would use them again in a heartbeat. STRONGLY RECOMMENDED!!!

16 August 2019
Unprompted review
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Reply from Travelvisaplus

Thank you for the kind words! We always attempt to 'wow' the customer by going above and beyond...we look forward to taking care of your travel services in the near future.

Rated 5 out of 5 stars

Aaron was attentive

Aaron was attentive, reliable and friendly. Would definitely use again!

15 June 2019
Unprompted review
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Reply from Travelvisaplus

Service is what we claim to do...thank you for your business!

Rated 5 out of 5 stars

TVP for life

Easy to work with + great communication + fast results = WIN!

11 June 2019
Unprompted review
Travelvisaplus logo

Reply from Travelvisaplus

Thank you Sam! We attempt to make it as seamless as possible and pride ourselves with consistent communication.

Rated 5 out of 5 stars

Excellent service

Excellent service! My daughter needed a visa for China and the whole process was very quick and easy. We shopped around and Travel Visa Plus is the best. Our daughter got her visa in one week and it was just “regular “ turn around time and cost way less than other places would charge. Aaron is very pleasant, answered all the questions and super helpful. We are coming back to apply for our Chinese visas next week!

30 May 2019
Unprompted review
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Reply from Travelvisaplus

Thank you for the kind words Nataliya!

Rated 5 out of 5 stars

First rate service

Incredibly responsive and easy to work with. I had my new passport within 48 hours for a very reasonable fee. Will definitely use them again when I need them, whether for passport issues or to obtain visas.

4 April 2019
Unprompted review
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Reply from Travelvisaplus

Thank you Bob! We look forward to serving you again soon!

Rated 5 out of 5 stars

Cuba Tourist Card made easy!

Aaron Hopkins at Travel Visa Plus (recommended by the very helpful people at the Now Voyager travel agency in San Francisco) has been very knowledgeable, capable, efficient, and helpful in arranging a Tourist Card enabling this US citizen to visit Cuba in January 2019. Plus he went above and beyond, as I am a very detail-oriented person with many questions, which he always patiently and willingly answered promptly. I highly recommend using their services (paying their reasonable fee), which was well worth it as I found doing my own internet search for governmental information on traveling to Cuba was like hacking through a thicket of discouraging rigorous-sounding requirements, and Aaron simplified the whole process.

29 December 2018
Unprompted review
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Reply from Travelvisaplus

Sharn - Thank you for the review! We find that it's always the 'right thing' to be there for the customer in answering and researching any question that they may have whether it falls under the realm of one's expertise or not. That's just plain old 'customer service'. We hope that you enjoy your trip to Cuba...we know that you are well prepared to have a fantastic time!

Rated 5 out of 5 stars

Smooth and Efficient

Visa services are one of those things where if the service is excellent, one notices nothing wrong. TVP was smooth, fast, and communicated well with me. Their pricing is also great.

22 October 2018
Unprompted review
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Reply from Travelvisaplus

Thank you Eric! We are glad to hear that our services met your expectations and we are also here for any future travel service needs that you may have.

Rated 5 out of 5 stars

Excellent visa service

Very fast service. Applied for visa on Thursday and and received visa via email the following Monday. Application for the e visa took only about 30 minutes. Aaron is knowledgeable and there is no hesitation on recommending Travelvisaplus as a visa service provider.

10 September 2018
Unprompted review
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Reply from Travelvisaplus

Howard: It was truly a pleasure working with you and we wish you and your wife all the best on your exotic cruise. We can't wait to hear all about it!

Rated 5 out of 5 stars

Got our Visa's quickly and all was in…

Got our Visa's quickly and all was in order when we went through immigration in Russia. Will use this service again without hesitation.

9 August 2018
Unprompted review
Travelvisaplus logo

Reply from Travelvisaplus

Bruce: Glad to hear everything went well and we hope you had a wonderful experience in Kamchatskiy!

Rated 5 out of 5 stars

First class service

They got us several Russian visas that were not easy, two tourist, two were business. First class service all the way.

3 August 2018
Unprompted review
Travelvisaplus logo

Reply from Travelvisaplus

'Thank You!' We greatly appreciate your kind words and look forward to servicing you again for any travel services that you may have.

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