My travel company made a big mess of the airline portion of a travel plan. Trent Collins answered my plea for help and fixed the whole airline issue! He successfully and pleasantly re-arranged all... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These stars are for Trent who has more patience than I'm sure of any of your employees. For reasons I cannot explain, your online system kept rejecting my credit cards (all of them) so I called and sp... See more
Company replied
I was distraught because I have to cancel a long awaited trip due to an unexpected injury and upcoming operation. Warren was more than helpful, he was kind, patient and knowledgeable. I feel... See more
Company replied
Rich was extremely friendly and helpful in arranging assistance for me on my flight to and from Philadelphia in January 2026. I am a young senior citizen recovering from hip surgery in September. I... See more
Company replied
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 week
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Scarlet helped out tremendously with my…
Scarlet helped out tremendously with my confusion
18 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Danika provided great service and was very prompt and helpful
Danika provided great service and was very cordial.
17 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
SCAM WARNING, DO NOT USE
DO NOT PURCHASE ANYTHING FROM THIS SITE AS IT IS A COMPLETE SCAM
17 July 2025
Unprompted review
Reply from Travelocompare
Dear Valued Customer,
We’re truly sorry to hear that you feel this way. Please know that we take all feedback seriously and are committed to resolving any concerns transparently and professionally.
If you’ve had a negative experience, we’d appreciate the opportunity to look into it. Kindly email us at feedback@travelocompare.us along with your booking reference number and travel dates, so we can investigate the matter and provide a proper resolution.
Cole helped me rebook when the gate…
Cole helped me rebook when the gate agents very rudely walked away and wouldn’t help me.
16 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Danika Parker was excellent in helping…
Danika Parker was excellent in helping me with my ticket order and getting me discounts
14 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
great service using Cutomer Service to book flights fro Alice
Alice was great there were some glithes veryifing using a credit card but it was straitened out Its nice to have real cutormer service for getting flights for our trip. If there were 10 stars I would give them to Alice
13 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
A VERY Wonderful Agent
I had to cancel a flight to Asheville last year because it occurred at the same time that hurricane Helene hit the area. So I was given a credit for that flight. I did fly on Delta to Asheville later in the year and also to Tampa and my credit didn’t show up. I had misunderstood and thought it would spontaneously be applied. So I called now to see what my options are because I’d understood that I had to book by July 19. I ended up being fortunate enough to be connected to Krysten and she has been an extraordinary person to work with. Very, very patient, very pleasant, very efficient and very helpful. You have a treasure of an employee with her and I want to let you know how much I appreciate her.
14 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Brandon McCullum was exceptional with…
Brandon McCullum was exceptional with customer service skills. Very professional and knowledgeable.
14 July 2025
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Jayden,
Jayden,
He was extremely helpful, and professional.
Lynn PomerantzAntwork
7/14/2025
14 July 2025
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Great service and was on the ball her…
Great service and was on the ball her name was Danika Parker
13 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Aydan was awesome!
Aydan was awesome!! Very very helpful and patient.it is rare today to get someone that takes the time with you and he gad a great sense of humor as well
Peace out!!!
13 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Krysten was fabulous and extremely…
Krysten was fabulous and extremely professional.. She was insightful and knew how to handle from the beginning. Flawless experience. TY Krysten
12 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Danaika was very helpful
Danaika was very helpful! Helped me out greatly!
11 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Zeke helped me to rebook my flights
Zeke helped me to rebook my flights, amazing service and so grateful.
11 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Very professional...veke!
11 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Great Customer Service
I recently called United customer service regarding a charge on my account that I didn't recognise as accurate. I am extremely grateful with how Trevor handled the issue.
From the beginning he was very patient, polite and clearly knowledgeable. He thoroughly reviewed the transaction and it was solved in less than ten minutes.
Thank you to the customer service team as each time I have called I have had great support.
Best regards,
Faye Morris
10 July 2025
Unprompted review
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Excellent job
Ms. Danika Parker is extremely helpful and knowledgeable. She also went above and beyond to help us get a better seating arrangements. Senior citizens like us really appreciate kindness like what Danika did for us. She deserve a "raise".
Thank you for having employees like her.
8 July 2025
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Reply from Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
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