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Travel Insurance Saver Reviews 

11,887
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,323 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out that the online platform is very straightforward to use and makes finding a suitable policy completely hassle-free. People frequently mention that the customer service team is exceptionally helpful, polite, and efficient when handling various queries. Consumers regularly appreciate the highly competitive pricing options available, especially when looking for policies that thoroughly cover pre-existing medical conditions. Though some reviewers noted that travel insurance can sometimes feel a bit expensive. A few other people also felt that encountering fluctuating prices or unexpected costs during the process was somewhat frustrating.

What people talk about most

Price

Consumers find price to be positive, highlighting competitive rates and affordable coverage especially for... See more

User experience

Users describe positive interactions with user experience, highlighting how simple and hassle-free the online... See more

Service

Reviewers highlight positive aspects of service, noting that the overall process is very straightforward,... See more

Website

Clients share positive opinions on website, highlighting that the platform is easy to navigate and quick to... See more

Staff

Customers report extremely positive experiences with staff, highlighting helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have an annual policy and when I phoned up to declare additional medical issues that had arisen throughout the year they were covered with no extra cost. When I came to do my renewal, I tried to a... See more

Rated 5 out of 5 stars

Travel insurance saver is the best. I've used them before,I always call and speak to an advisor as they are extremely helpfull and understand heath problems. They go through everything with you.... See more

Rated 5 out of 5 stars

I discovered this company on a price comparison site. Much cheaper than other companies. Although I have free insurance with my building society this firm covered my extra medical conditions that I w... See more

Rated 5 out of 5 stars

The customer service lady I spoke to was courteous, thorough and professional in taking me through completing the form. My policy was sent shortly after I dropped the call. The tiny error in the name... See more


Company details

  1. Travel Insurance Company

About Travel Insurance Saver

Written by the company

At Travel Insurance Saver, we believe in giving you freedom and flexibility to get all the cover you need for your holiday, without paying for extras that you don't. That way you can travel with peace of mind - as well as a little extra in your holiday pot. Let's go. Get a quote now

Jet off with Travel Insurance Saver

Written by the company

Cover for COVID-19
All policies automatically include our COVID-19 cover. See our website for more details.
Choose your level of cover
With three levels of cover to choose from, you only ever pay for what you need.
Cover for medical conditions
Medical conditions are a fact of life. We can cover thousands, for less than you may find elsewhere.
Go explore!
We cover all sorts of holidays - whether it's a weekend break or the adventure of a lifetime.
Getting active?
All policies include cover for more than 125 sports and activities - such as surfing, scuba diving up to 18 meters, bungee jumping and mountain biking.
24/7 medical assistance
Your policy will also give you 24/7 access to an English-speaking emergency medical assistance service - no matter where you are.
UK customer service team
Our friendly customer service team is based right here in the UK.

Count on it...

Here's what we can promise you.

  • 14-day money back guarantee
  • No credit or debit card fees
  • 24/7 access to English-speaking emergency medical assistance helpline
  • Members of the Association of Travel Insurance Intermediaries (ATII) and the British Insurance Brokers Association (BIBA)

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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4.8

All reviews

(11,887)

1,174 reviews in the last 12 months

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Rated 2 out of 5 stars

We were not happy as we were quoted…

We were not happy as we were quoted another price and sold another policy which was slightly expensive but because I didn't have enough time to shop around for insurance I bought with them previously I have use them and we very happy.

1 July 2026
Travel Insurance Saver logo

Reply from Travel Insurance Saver

Good morning,
Thank you for taking the time to leave your review.

Having looked into your policy, I can see that you spoke with my colleague who explained that the price increased because your date of birth was corrected from that of a dependant to an adult, your trip duration was updated to be one day longer than originally entered, and you selected a slightly higher level of cover.

As a returning customer, we also applied a discount to help reduce the cost of your policy.

If you have any further questions or would like to discuss the price increase in more detail, please don't hesitate to contact us at enquiries@rothwellandtowler.co.uk.

I hope you have a wonderful holiday.

Kind regards
Kim

Rated 4 out of 5 stars

Good value & easy

Have used this site before. Fairly straightforward to get good value insurance for pre-existing health conditions at a competitive price. The idea of a 24hr UK GP available for medical advice as part of the package is attractive. Cheaper than most of the big companies.

30 June 2026
Rated 5 out of 5 stars

Steve the advisor was very helpful and…

Steve the advisor was very helpful and friendly.
The price was good.
My only complaint was that as I am 81 years old, multitrip insurance was not available

1 July 2026
Travel Insurance Saver logo

Reply from Travel Insurance Saver

Dear Mrs Bethell

Thank you so much for the kind comments regarding our team member Steve. We always pass these on to ensure our team are reminded just how hard they work.

We are sorry that you were unable to purchase a policy for a year: we understand that can be frustrating if you have multiple trips planned. However, our ability to offer insurance at a reasonable price and for older clients means that we have certain restrictions and this includes having a maximum age for our annual policies. That way we can still continue to insure you and at a good price but, you need to speak with us each time you travel. Hopefully again to Steve!

Wishing you safe and happy travels.

Shushanah Rothwell
Senior Administrator

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