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Travel Guard Reviews 

1,779
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,638 reviews, reviewers had a great experience with this company. Customers consistently find the process of obtaining insurance straightforward and easy, appreciating the peace of mind it provides for their travels. Many also commend the website for being user-friendly, simple to navigate, and effective for purchasing or updating policies. People frequently express satisfaction with the service, often returning to the company for their travel insurance needs. However, some customers also noted difficulties with the claims process, including slow reviews, denials without clear reasons, and a perception that some valid claims were not honored.

What people talk about most

User experience

Consumers generally express satisfaction with the user experience, often highlighting the ease of obtaining... See more

Service

Customers consistently note ambiguous experiences with service, with many expressing satisfaction and... See more

Website

Users describe positive interactions with the website, finding it easy to use for obtaining quotes,... See more

Claim

Customers had ambiguous experiences with claim, with many expressing frustration over the process and... See more

Price

Reviewers highlight ambiguous aspects of price, with many finding prices competitive, reasonable, and even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just straightforward data entry on trip; cost, persons with ages. Nothing about where going, special events like charters, etc.

Rated 4 out of 5 stars

I've been using Travel Guard exclusively for my cruise vacations for many years utilizing the Essential Plan coverages, with the additional medical and evac options offered. The online site is easy t... See more

Rated 4 out of 5 stars

TravelGuard came up with the amount I more or less expected to receive for our claim, even if calculated slightly differently from expected. While it was very challenging to get the Representative on... See more

Rated 4 out of 5 stars

buying a policy was easy. But I don't know yet if we need to use the insurance since we haven't traveled yet. We'll have to wait and see until after the trip to determine if we need to file a claim.... See more


Company details

  1. Insurance Company
  2. Insurance Agency
  3. Travel Agency
  4. Travel Insurance Company

About Travel Guard

Written by the company

Travel Guard® Travel Insurance Plans – Trusted protection for your next journey

Written by the company

Travel Guard, a leading provider of travel insurance and assistance services, offers some of the best travel insurance plans for individuals, families and business travelers alike. Travel Guard helps deliver more peace of mind through comprehensive coverage and 24/7 global support for both domestic and international travel.
✅ Why Choose Travel Guard?
Trip cancellation and interruption coverage Emergency medical and dental expense coverage 24/7 emergency travel assistance and concierge services Coverage for lost, delayed or damaged baggage Optional add-ons for adventure travel, CFAR (Cancel for Any Reason), rental car damage and more
Whether you're planning a family vacation, business trip or international getaway, Travel Guard has a plan tailored to your needs. Our user-friendly online quote tool makes it easy to compare travel insurance plans, understand coverage and purchase in minutes.
🛡️ Trusted by Millions of Travelers
With over 40 years of experience, Travel Guard is there for travelers who want fast claims, responsive customer service and reliable protection.
🏆 Awards and Recognition
At Travel Guard, we’re proud to be recognized as one of the best travel insurance providers by trusted experts and everyday travelers alike.
-Named a top travel insurance company by Forbes Advisor, Money.com and MarketWatch Guides
-Winner of Travel Weekly’s Magellan Award for our claims filing website - recognizing its user-friendly design and efficient functionality, enhancing the customer experience in managing travel insurance claims
These awards mean a lot to us—but what matters most is earning the trust of travelers like you. Whether you're going across the state or around the world, we're here to help you travel with confidence.
🌍 Travel Insurance Plans for Your Next Journey
Travel Guard travel insurance plans are ideal for:
-International trips
-Cruises
-Domestic trips
-Adventure travel
-Group travel
-Weekend vacations
-Rental car coverage
-Last-minute trips
Get a quote today and trust your travels to Travel Guard.
www.travelguard.com

Contact info

  • 3300 Business Park Drive, 54482, Stevens Point, United States

  • travelguard.com

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(1,779)

1,628 reviews in the last 12 months

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Rated 1 out of 5 stars

Not for sure this company is legit

I have contacted this company for a refund 4 times. They keep asking for more information. The third time I called they said the check was in the mail. After eating for 12 days they send me email wanting a copy of a refund. Called them they told me no information about sending me money. I’m not sure this is legit company. I asked to do a survey after talking to the representative & I said yes & they hung up on me. That is a red flag!!!

14 May 2026
Unprompted review
Rated 1 out of 5 stars

I purchased insurance during purchasing…

I purchased insurance during purchasing a trip. The flight company canceled the flight due to war situation in Israel. We received full refund from the flight company but the insurance company do not give us back the premium due to we passed 15 days period of purchasing the insurance. The trip was cancelled because the airline fault and we received damage because your cancellation policy.

22 June 2026
Rated 1 out of 5 stars

Rented a hotel room. Insurance was worthless.

I was renting a hotel room for my Autistic son and his friend. They were going to a weekend long Comic Con type event. The friend ended up having to cancel due to a surgery they needed. Travel Guard required medical documentation from the surgeon before they would proceed with reviewing my "case", which was a simple 2 night stay at a hotel. What a joke. I'm sorry, but I'm not going to ask his friend for personal medical information just to save a couple of bucks. So what, if we had a cancel merely because we lacked transportation, would they have required pictures of a broken down car and a credit score?

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Worthless

Worthless. A waste of money and time. Never ever use this for travel insurance with United Airlines….says refund for any reason right on their website but just try and use it, endless run around.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY!!!

DO NOT WASTE YOUR MONEY!!!! SCAM!!! I had purchased this insurance many times in the past, but I never used it when I first needed it. It refused to pay anything for a bike accident that resulted in a fractured rib. There is nothing the ER can do to fix a fractured rib. Because of this technicality, they used it as grounds to refuse to pay for the hotel room. We had reserved using this scam insurance. When we tried to file the claim, their website wouldn’t work; their Internet was always down when we called to check on it, and that was over three times. Don’t purchase this; you’ll regret it. You’ll spend hours filling out their forms that won’t submit on their website, and then wait weeks for their investigation and still get declined!!!!!

8 May 2026
Unprompted review
Rated 1 out of 5 stars

I was traveling from EWR to Singapore

I was traveling from EWR to Singapore, my baggage was lost for 4 days. Finally my baggage was found, I spend almost haft of my vacation's with out my clothes and toiletries, it was little frustrating .
I did have my travel insurance ( travel guard) and immediately contacted them after I comeback from my trip hoping to receive some compensation.
It was very big disappointment after couple of weeks dealing with them . I did send them all evidence and all receipts from my trip hopping that compensation gonna come soon.Unfortunately it was only hope, I was left behind with out anything.
My advice to all, my personal advice , from my own experience!
Don’t waste your money on Travel Guard !


20 January 2026
Unprompted review

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