Great booking experience so far. Natalie Spears managed our constant questions and last minute changes with patience and her support has been great. Now its all booked we can't wait to go
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I have just got back from 15 days away- Singapore, Melbourne and Sydney. The flights and hotels were so well organised, and I had all of the information needed well in advance, including info to manag... See more
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This is my second time booking with Travel Centre. Each time Lawrence has been so patient with my demands. He’s so polite and calm. Their price is very reasonable. My Thailand and Turkey holidays was... See more
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Dawson was our consultant for booking a multi centre trip in Thailand. He was friendly and helpful even when making multiple changes at the final stage of booking checking for the best deals and revi... See more
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Company details
About Travel Center
Written by the company
Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.
Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel BlogDriven by Decades of Award-Winning Service
Plan Your Journey with One of the UK's Most Trusted Names in Travel
Here's a list of all the awards we've won (so far):
🏆 Winner – Best Travel Company to the Indian Ocean (2025)
🏆 Winner – Best Travel Company to East/Southeast Europe (2024)
🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)
🏆 Winner – Best Travel Company to the U.S.A. (2024)
🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)
🏆 Winner – Best Travel Company for City Breaks (2021/22)
🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)
🥈 Silver – Best Travel Company to Central/Northern Europe (2024)
🥈 Silver – Best Travel Company to the Indian Ocean (2024)
🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)
🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)
🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)
🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)
🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)
🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)
At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.
Contact info
12 Stephen Mews, W1T 1AH, London, United Kingdom
- 0207 612 7222
- info@travelcenter.uk
- travelcenter.uk
Nominated in 6 British Travel Awards
4.9
Excellent
13K reviews
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Excellent service!
My agent Amelia listened to my requirements, asked cogent questions, made helpful recommendations and tailored a fabulous trip, in budget! Excellent, timely communication. Would highly recommend! :)
22 May 2026
Reply from Travel Center
Hi Kate,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Amelia.
It’s fantastic to know that she carefully listened to your requirements, asked thoughtful questions, and provided helpful recommendations to tailor a fabulous trip that stayed within your budget. Delivering personalised service and excellent communication is exactly what we strive for.
We’re especially pleased to hear that you found the communication timely and the overall experience so positive. Amelia will be thrilled to hear your kind words and recommendation.
Thank you once again for your feedback and support. We truly appreciate it and look forward to assisting you with many more amazing trips in the future!
Warm regards,
Team Travel Center
Constant help through whole process
Even though they offered holiday deals, they customised one that worked perfectly for us. Extremely helpful with any changes or questions i had, made things simple and easy for me to understand and just generally a pleasure to have back and forth with.
4 May 2026
Unprompted review
Reply from Travel Center
Hi Joe,
Thank you so much for your wonderful feedback! We’re very pleased to hear that the team was able to customise a holiday that worked perfectly for you.
It’s fantastic to know that you found the service extremely helpful throughout the process, especially when making changes and answering your questions. Making things simple, easy to understand, and enjoyable for our customers is exactly what we strive for.
We truly appreciate your kind words and are delighted that you had such a positive experience with Travel Center.
We look forward to assisting you again with your future travel plans!
Warm regards,
Team Travel Center
Patrick is a shining star
The CSO by the name of Patrick is so helpful and knowledgeable. He always go out of his way to make sure we are happy with the service provided. This is not my first flight booking with Travel Centre and will certainly not be the last. I keep coming back to this company due to Patrick’s professional attitude and reassurance. I have recommended families/friends to Patrick and they are very satisfied with the way he dealt with them and keep coming back.Patrick deserves a gold metal for all his hard work. He is such an attribute to the company.
21 May 2026
Reply from Travel Center
Hi Yeonida,
Thank you so much for your incredible and heartfelt feedback! We’re absolutely delighted to hear about your continued experiences with Patrick and Travel Centre.
It’s fantastic to know that Patrick consistently goes above and beyond to ensure you are happy with the service provided. His helpfulness, knowledge, professionalism, and reassurance are exactly the qualities we strive for in delivering exceptional customer care.
We’re especially touched to hear that you continue to return to Travel Centre because of the trust and confidence Patrick has built with you over time. Your recommendations to family and friends — and hearing that they have also had such positive experiences — truly mean the world to us.
Patrick will be absolutely thrilled to hear your wonderful words and recognition. Calling him an asset to the company and deserving of a gold medal for his hard work is such a thoughtful compliment, and we sincerely appreciate you taking the time to share it.
Thank you once again for your loyalty, trust, and support. We look forward to assisting you, your family, and your friends with many more trips in the future.
Warm regards,
Team Travel Center
Great job and very happy with service…
Great job and very happy with service given by Mr Vice McCoy. Excellent
21 May 2026
Reply from Travel Center
Hi Jaweed,
Thank you so much for your wonderful feedback! We’re very pleased to hear that you were so happy with the service provided by Vice McCoy.
It’s fantastic to know that you had such a positive experience and found the service excellent. Providing outstanding customer care is exactly what we strive for.
Vice will be delighted to hear your kind words. We truly appreciate your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Norman is very helpful in booking
Booking process is quite easy & helpful.
Received very good service from staff( Norman)
21 May 2026
Reply from Travel Center
Hi Arpana,
Thank you so much for your kind feedback! We’re very pleased to hear that you found the booking process easy and helpful.
It’s fantastic to know that Norman provided you with very good service throughout the process. Delivering friendly and supportive assistance is exactly what we strive for.
Norman will be delighted to hear your kind words. We truly appreciate your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Booking with Raymond
Raymond who booked my holiday to Thailand was so attentive, he couldn’t do enough to get me and my family what we wanted for the perfect trip to Thailand. I would definitly recommend this company.
19 May 2026
Reply from Travel Center
Hi Corrie,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Raymond while booking your family holiday to Thailand.
It’s fantastic to know that he was so attentive and worked hard to ensure you and your family got exactly what you wanted for the perfect trip. Providing personalised and caring service is exactly what we strive for.
Raymond will be thrilled to hear your kind words and appreciation. We truly value your recommendation and hope you and your family have an amazing holiday in Thailand!
Warm regards,
Team Travel Center
Will definitely use Travel Centre again!
Will definitely use Travel Centre again!
Amelia was so helpful and replied to messages extremely quickly making the booking process really easy. This is the first time I've done an island hopping holiday so really appreciated the assistance she gave us and the prices were really good. Nothing was too much trouble.
17 May 2026
Reply from Travel Center
Hi Jacqueline,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Amelia.
It’s fantastic to know that she was so helpful, responded quickly to your messages, and made the booking process easy and stress-free for your first island hopping holiday. Providing supportive and personalised service is exactly what we strive for.
We’re also very pleased to hear that you were happy with the prices and that nothing was too much trouble for Amelia. She will be thrilled to hear your kind words and appreciation.
Thank you once again for your feedback and trust in Travel Center. We look forward to helping you plan many more amazing holidays in the future!
Warm regards,
Team Travel Center
Lost £600 with this company
Lost £600 with this company. Had a payment schedule and they kept asking for money outside of the schedule which made me nervous. Cancelled the booking due to that and lost all payments as they have a no refunds policy.
Ended up booking with the Internet traveller who were amazing. Just returned from the trip and everything went smoothly with them.
Don't use Travel centre in my opinion.
1 January 2026
Unprompted review
Reply from Travel Center
Dear Sarah,
Thank you for taking the time to leave your feedback. We are truly sorry to hear that you lost confidence in our company and that your experience was not a positive one.
Following a full investigation, we found that our agent did not request any payments outside of your agreed payment schedule. The agent simply asked whether you would be able to make a scheduled payment earlier than planned to secure elements of your booking, while also making it clear that if you were unable to do so, this was absolutely fine and there was no obligation or pressure to make an early payment. Your booking would have remained unchanged had you continued with the original payment schedule.
We also understand your disappointment regarding the outcome of your cancellation. As explained at the time, your booking was cancelled in line with the cancellation policy and terms and conditions agreed to when the reservation was made, under which the payments were non-refundable.
We are sorry that we were unable to reach the outcome you had hoped for, but we appreciate you taking the time to share your experience and wish you all the very best for your future travels.
Kind regards,
Travel Centre
Costa Rica holiday - excellent booking experience
I went to 3 suppliers for quotes for my multi-centre holiday, requesting changes to the itinerary several times over a few days whilst I researched the holiday. Barry at Travel Centre was always very responsive and helpful and provided a competitive price with excellent hotels. Thank you
19 May 2026
Unprompted review
Reply from Travel Center
Hi Claire,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Barry.
It’s fantastic to know that he was consistently responsive and helpful throughout the process while you explored different options and made several itinerary changes for your multi-centre holiday. Providing patient, flexible, and personalised service is exactly what we strive for.
We’re also very pleased to hear that Barry was able to secure a competitive price along with excellent hotel choices for your trip.
Barry will be thrilled to hear your kind words. We truly appreciate you choosing Travel Center and hope you have an amazing holiday!
Warm regards,
Team Travel Center
Great and helpful customer service
Great and helpful customer service. Got everything I wanted at a good price
18 May 2026
Reply from Travel Center
Hi Liam,
Thank you so much for your kind feedback! We’re very pleased to hear that you received great and helpful customer service.
It’s fantastic to know that everything you wanted was arranged at a good price. Providing excellent value and smooth service is exactly what we strive for.
We truly appreciate your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Air tickets
I was very happy with Reed Gomas’s service because he explained clearly to all my questions which I needed to know, and he was very polite and helpful. I think he deserves to be promoted.
14 May 2026
Unprompted review
Reply from Travel Center
Hi there,
Thank you so much for your kind feedback! We’re very pleased to hear that you were so happy with the service provided by Reed Gomas.
It’s fantastic to know that he answered all your questions clearly and provided such polite and helpful support throughout the process. Delivering excellent customer service and clear communication is exactly what we strive for.
Your kind words and recognition truly mean a lot, and Reed will be delighted to hear your feedback.
We truly appreciate your support and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Vince was extremely helpful and went…
Vince was extremely helpful and went above and beyond to find the right holiday package for my group. He handled our requests with courtesy and patience. Excellent service!
13 May 2026
Reply from Travel Center
Hi Pamela,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Vince.
It’s fantastic to know that he went above and beyond to find the right holiday package for your group and handled all your requests with such courtesy and patience. Providing personalised and attentive service is exactly what we strive for.
Vince will be thrilled to hear your kind words. We truly appreciate your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Helpful Harry!
Harry was a great help sorting out our flights to Cape Town and answering lots of questions!
He dealt with our booking professionally and promptly.
16 May 2026
Reply from Travel Center
Hi Michele,
Thank you so much for your wonderful feedback! We’re very pleased to hear that Harry was such a great help while arranging your flights to Cape Town.
It’s fantastic to know that he answered all your questions and handled your booking professionally and promptly. Providing reliable and supportive service is exactly what we strive for.
Harry will be delighted to hear your kind words. We truly appreciate your feedback and hope you have an amazing trip to Cape Town!
Warm regards,
Team Travel Center
Excellent service from Norman
Excellent service from Norman. He always give us the best price and is always so polite and patient with us. He listens and doesn’t rush me on the phone. His communication skills are excellent and I can’t thank him enough. Thank you so much Norman for all your excellent work. Me and my family truly appreciate you. You are lovely person. We will definitely book more tickets with you in the future. All the best 👍
15 May 2026
Reply from Travel Center
Hi Zahra,
Thank you so much for your wonderful and heartfelt feedback! We’re absolutely delighted to hear about your experience with Norman.
It’s fantastic to know that he consistently provides you with the best prices while always being polite, patient, and attentive. Taking the time to listen carefully and ensuring customers never feel rushed is exactly the level of service we strive for.
We’re especially pleased to hear how much you and your family appreciate Norman’s communication skills and support over the years. Your kind words truly mean a lot, and Norman will be absolutely thrilled to hear them.
Thank you once again for your continued trust and loyalty. We look forward to assisting you and your family with many more trips in the future.
Warm regards,
Team Travel Center
Just booked our trip so no review on…
Just booked our trip so no review on the trip itself but the booking process with Help from Liam has been smooth. He adguted the trip a couple of times to suit our needs, thanks liam.
15 May 2026
Reply from Travel Center
Hi Theresa,
Thank you so much for your kind feedback! We’re very pleased to hear that the booking process with Liam went so smoothly.
It’s fantastic to know that he was able to adjust the trip to suit your needs and provide helpful support throughout the process. Delivering flexible and personalised service is exactly what we strive for.
Liam will be delighted to hear your kind words. We truly appreciate your feedback and hope you have an amazing trip when the time comes!
Warm regards,
Team Travel Center
Kevin was extremely helpful and…
Kevin was extremely helpful and friendly, worked with us to meet our needs for our trip! Really easy process booking through WhatsApp
13 May 2026
Reply from Travel Center
Hi Fiona,
Thank you so much for your kind feedback! We’re very pleased to hear that Kevin was so helpful and friendly while assisting with your trip.
It’s fantastic to know that he worked closely with you to meet your travel needs and made the booking process easy and convenient through WhatsApp. Providing smooth and personalised service is exactly what we aim for.
Kevin will be delighted to hear your kind words. We truly appreciate your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
I really appreciate the service I got…
I really appreciate the service I got from travel centre and outstanding is Natalia Spears as she has all the time to listen to me so I say keep doing the good work and I will share this with my friends
14 May 2026
Unprompted review
Reply from Travel Center
Hi Rhodesday,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Travel Center and especially with Natalia Spears.
It’s fantastic to know that Natalia took the time to listen to you and provide such outstanding service and support throughout the process. Delivering attentive and personalised care is exactly what we strive for.
Natalia will be thrilled to hear your kind words. We truly appreciate your support and are especially grateful that you would recommend us to your friends.
Thank you once again, and we look forward to assisting you with your future travel plans.
Warm regards,
Team Travel Center
Luther is the best to deal with
I just can’t how good travel Center especially Luther he is the no1 advisor and he is no1 in the game to get cheapest and the best deals thank you so so much Luther definitely will be back for my future getaway keep it up
12 May 2026
Reply from Travel Center
Hi Ahmed,
Thank you so much for your amazing feedback! We’re absolutely delighted to hear about your experience with Luther.
It’s fantastic to know that he was able to find you some of the best deals and provide such outstanding service throughout the process. Delivering great value and excellent customer support is exactly what we strive for.
Luther will be thrilled to hear your kind words and appreciation. We truly value your support and are so pleased to hear that you’ll be returning to us for your future getaways.
Thank you once again, and we look forward to helping you plan many more fantastic trips in the future!
Warm regards,
Team Travel Center
Reply from Travel Center
Hi Alikhan,
Thank you so much for your feedback! We’re very pleased to hear that you received clear and helpful explanations during your booking experience.
It’s great to know that the personal travel experience and knowledge shared about Saudi Arabia were valuable and helpful to you.
We truly appreciate your feedback and look forward to assisting you again with your future travel plans.
Warm regards,
Team Travel Center
Harry was very helpful and listened to…
Harry was very helpful and listened to my requests. He arranged the best flights to suit our needs and made good hotel choices. The booking process was easy and we are confident that Harry has done his best as in previous trips.
11 May 2026
Reply from Travel Center
Hi Melanie,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Harry.
It’s fantastic to know that he listened carefully to your requests, arranged the best flights to suit your needs, and selected great hotel options for your trip. We’re also very pleased to hear that the booking process was easy and that Harry continues to provide the same high level of service you’ve experienced on previous trips.
Providing personalised, reliable, and thoughtful support is exactly what we strive for.
Harry will be thrilled to hear your kind words. We truly appreciate your continued trust in us and look forward to assisting you again with many more amazing holidays in the future.
Warm regards,
Team Travel Center
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