Travelcartuk.co.uk Reviews 

78
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for their patience and dedication in securing fantastic flight deals quickly. People also deeply appreciate the smooth and stress-free booking process, noting that agents are always available to answer questions and assist with specific requests. However, some reviewers were not happy with the customer service, mentioning rude staff behavior, abrupt phone handling, and a complete lack of proper support or updates. These consumers felt ignored when trying to resolve issues, showing that communication broke down entirely during their booking experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, helpfulness, and exceptional... See more

Service

Reviewers mention positive feedback about service, expressing overall satisfaction with the professionalism... See more

Booking process

Customers consistently note positive experiences with booking_process, highlighting smooth and convenient... See more

Customer service

Customers report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Price

Clients share positive opinions on price, consistently finding reasonable and cheaper tickets compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently dealt with Aaron at Travel Cart UK, and I was really impressed with his professionalism and reliability. He made the whole process smooth and made me feel comfortable throughout. The best p... See more

Company replied

Rated 5 out of 5 stars

A repeat customer here. I booked my flight ticket through Travel Cart UK and had a great experience. Murti was very helpful and guided me through the whole process clearly. He found me a good deal and... See more

Company replied

Rated 5 out of 5 stars

I was a bit overwhelmed by the amount of travel agents and price comparison sites, and when I came across travelcartuk I was still skeptical. After a call with Aaron I confirmed my booking and pai... See more

Company replied

Rated 5 out of 5 stars

Truly a 5 star experience! I can't say enough good things about Travelcartuk. Aaron and his team provided an absolutely brilliant service. They were not only professional and helpful but also managed... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site
  4. Hotel

About Travelcartuk.co.uk

Written by the company

If you're searching for ways to find the most affordable flights from the United Kingdom to any destination around the globe, you've come to the right place. Travel Cart UK is your ultimate resource for discovering budget-friendly flights, hotels, holidays, and Umrah packages. With us, you can secure the best airline deals and ensure you're not being taken advantage of.

With Travel Cart UK, you have access to a vast selection of options, allowing you to compare over 800 airlines, including both traditional and budget carriers. We cover more than 9,000 destinations worldwide. Whether you're considering a holiday in the Philippines, Dubai, or the Maldives, planning to visit the vibrant city of Bangkok, or seeking a cultural adventure across Europe, we are here to assist you. Our mission is to help you discover fantastic flight deals across the globe.

Travel Cart UK, as a trusted travel agency based in London, is dedicated to providing personalized services tailored to the needs of backpackers, couples, and families. Whether you're planning a luxury getaway, corporate travel, or entertainment-focused trips, we strive to deliver exceptional experiences worldwide. Leveraging our extensive network and collaborations with airlines and hospitality providers globally, we are able to offer competitive pricing and fruitful negotiations on flights and affordable holiday packages. Our strategies are especially effective when it comes to securing cheap airfare for travel from London to your dream destinations. Trust us to make your travel dreams a reality.

At Travel Cart UK, our dedicated team of experts is committed to providing exceptional service that sets us apart from other travel agencies in London. Unlike the agencies you come across on every corner or stumble upon online, we offer round-the-clock availability to assist you. In the world of travel, it is widely known that the cheapest flight tickets are often secured by booking in advance. That's why we strongly encourage our customers to reach out to our knowledgeable travel experts well ahead of their intended travel dates. By doing so, we can ensure you receive the best available flight deals and maximize your savings. Don't hesitate to contact our well-trained team to start planning your next journey.

Our team of experts is available 24/7 to differentiate our services from other travel agencies in London that you walk past on every corner or stumble upon online. It is a widely known aspect of the traveling world that the cheapest flight tickets are booked in advance. That’s why we always encourage our customers to get in touch with our well-trained travel experts well ahead of time to get the best available flight deal.

Additionally, we invite you to follow us on our social media accounts to stay updated on the latest cheap flight deals in a timely manner. By connecting with us on platforms like Facebook, Instagram, and Twitter, you'll have access to exclusive offers, promotional discounts, and real-time updates on the best flight deals available.

Cheap Flights Facebook Instagram Twitter

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

78 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(78)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

! SCAM COMPANY OUT TO LOOT YOU !

My booking ref no is TCAUO890889.

I booked a ticket on 15/08/2025 and paid £574.02. I got an email confirmation, but when I went to the airport, I was told there was no booking for me.

I called the company on 20/08/2025. They said the booking was cancelled because of security concerns and that they had refunded me. But I never got any refund.

On 22/08/2025, I called again. This time they said the payment never reached them and told me to contact my bank. I called my bank twice, and both times they confirmed the money was sent to the tarvelcartuk.

On 29/08/2025, I called again. One agent told me to send an email. When I called a second time, the agent pretended not to hear me and ended the call.

This company has taken my money, given me excuses, and not provided any help.

14 August 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Thinusha,

We take every review seriously, but in this case we’ve thoroughly checked our system and records and we simply have no booking, no payment, and no customer profile under your name or reference number.

You mentioned call records, confirmation emails, and even payment transactions, yet no evidence has ever been shared with us. It feels a bit like someone saying they bought a car from us, but then can’t show the keys, the receipt, or even the car itself.

At Travel Cart UK, we pride ourselves on being transparent and professional with our customers. Real travellers who book with us know we provide confirmations, receipts, 24/7 support, and even flexible options like book now, pay later. We work hard to make travel affordable and stress-free, and many of our happy customers have kindly shared their genuine experiences here.

To our valued travellers reading this, please rest assured that your bookings, payments, and journeys with us remain in safe hands. We will continue focusing on what matters, getting you the best fares and the best service.

Kind regards,
Team TravelCartUK

Rated 5 out of 5 stars

Amazing!

Murtaza has been very helpful and patient. Never stops searching for best deals suited for my travel

1 January 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear C.Z.,

Thank you for your feedback. We are pleased to know you had a positive experience and that we were able to find the best travel options for your needs. We truly appreciate your trust and look forward to assisting with your future travel plans.

Kind regards,
Team Travel Cart UK

Rated 5 out of 5 stars

Exceptional Service & Smooth Booking…

Exceptional Service & Smooth Booking Experience!

I recently booked my flight through Travel Cart UK, and I couldn't be happier with the experience. From start to finish, everything was handled professionally and efficiently. The team, especially under the leadership of Murtaza Baig, was incredibly helpful, transparent, and responsive throughout the process.

My e-ticket was sent promptly, and all my queries were addressed with patience and clarity. It's rare to come across a travel agency that genuinely cares about your journey—and this one does!

Highly recommend Travel Cart UK to anyone looking for a stress-free and trustworthy booking service. Will definitely be booking with them again.

15 June 2025
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Hi Serafico Allan Quadros,

Thank you for your wonderful feedback! We're so glad to hear that your booking experience with Travel Cart UK was smooth and handled with care. It's always our goal to make travel stress-free and straightforward, and we're happy we could deliver that for you.

Your recommendation means a lot to us, and we look forward to helping you with your future travel plans.

Best regards
Team Travel Cart UK

Rated 5 out of 5 stars

Thank you for the Great service…



Thank you for the Great service Travelcart UK I was happy and very satisfied booking with you and having a smooth and hassle-free flight was really amazing. I highly recommend their service as they respond to my emails quickly and also were able to help me when I needed to reschedule the flight dates and this was quickly sorted out in couple of hours only. Thanks travelcart UK I would recommend you to friends, family and will definitely use your services again.

23 January 2024
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Leanna Mae Austria Manzon,

Thank you very much for your wonderful feedback! We're thrilled to have been able to assist you throughout your journey and provide you with better options for your airline tickets. Your recommendation means a lot to us, and we're committed to maintaining the high standards of service that you've experienced.

Thank you for choosing us, and we look forward to serving you again in the future!

Warm Regards,
Team Travelcartuk.co.uk

Rated 4 out of 5 stars

All my concerns were well taken care…

All my concerns were well taken care of. Very good customer care

4 March 2024
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Noel William,

Thank you very much for your wonderful feedback! We're thrilled to have been able to assist you throughout your journey and provide you with better options for your airline tickets. Your recommendation means a lot to us, and we're committed to maintaining the high standards of service that you've experienced.

Thank you for choosing us, and we look forward to serving you again in the future!

Warm Regards,
Team Travelcartuk.co.uk

Rated 5 out of 5 stars

Great agent and company

Mr Murtaza was incredibly helpful to us. He organised everything for us, updating us on every detail.

31 January 2024
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Hi Daryll Andrew Aquino.

Thank you so much for your kind words! We're thrilled to hear that our efforts were helpful and that you felt supported throughout the process.

Wish you the very best and stay safe

Best regards,
Team Travelcartuk.co.uk

Rated 5 out of 5 stars

Very helpful and efficient staff

Very helpful and efficient staff! Booked my tickets quickly with the best price! Thank you again!!

10 August 2023
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear customer,

Thank you for your kind words! We're delighted to hear that our staff was helpful and efficient in assisting you with booking your tickets at the best price. Your satisfaction is our priority, and we appreciate the opportunity to serve you.

Warm regards,
Team Travelcartuk.co.uk

Rated 5 out of 5 stars

I wanted to organise a trip to Ecuador

I wanted to organise a trip to Ecuador, and this company gave me the best possible service, I guarantee it without any doubt, thanks again for all the attention given.

11 August 2023
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Gabriela Ibarra,

Thank you very much for your kind words! We're thrilled to hear that we could provide you with the best possible service for your trip to Ecuador. Your satisfaction is our top priority, and we appreciate your trust in us.

Warm regards,
Team Travelcartuk.co.uk

Rated 5 out of 5 stars

I used them to travel to Nigeria and…

I used them to travel to Nigeria and was amazed by the amazing deals i got and how smooth the process was. I highly recommend them

15 May 2023
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Elysian,

Thank you so much for sharing your positive experience! We're delighted to hear that you found amazing deals and that the process was smooth for your travel to Nigeria. Your recommendation means a lot to us.

Warm regards,
Team Travelcartuk.co.uk

Rated 5 out of 5 stars

Number 1 Agency

Amazing people works here. Got a nice deal for the flights and all was very helpful. Sure to recommend this Agency to other people.

31 July 2023
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear Freda Pinheiro,

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us and found our team helpful. Your recommendation is greatly appreciated.

Warm regards,
Team Travelcartuk.co.uk

Rated 5 out of 5 stars

Such an ease with dealing with…

Such an ease with dealing with TravelCartUK.Will definitely book my future flights with them.They are trustworthy and and will look to give you the best value for your budget.

26 July 2023
Unprompted review
Travelcartuk.co.uk logo

Reply from Travelcartuk.co.uk

Dear michael,

We greatly appreciate your kind words and trust in us! Ensuring ease and value for your travel experiences is our priority. We look forward to serving you for your future flights and providing you with the best possible value for your budget.

Warm regards,
Team Travelcartuk.co.uk

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