Travelagentinstitute Reviews 42

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, often encountering requests for unexpected fees for certifications or insurance. Customers also frequently reported issues with the staff, noting a lack of personal interaction and concerns about the authenticity of presenters. The pricing structure was a major point of contention, with many feeling the costs were unjustified or misleading. Additionally, the website and overall online experience were criticized, with some reviewers mentioning pre-recorded sessions and concerns about the authenticity of online interactions.

What people talk about most

Payment

Consumers express strong dissatisfaction with the payment process, often describing it as a scam. Many... See more

Staff

Customers had negative experiences with staff. Reviewers consistently report that staff members, particularly... See more

Price

Reviewers highlight negative aspects of price, with many expressing strong dissatisfaction regarding... See more

Website

Clients share negative opinions on the website. Many reviewers found the website to be part of a scam, noting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Im glad I looked this information up before paying money for this travel consultant job with Jacob. Sound way too good to be true , I noticed he kept referring to the job a " the company " never givin... See more

Rated 1 out of 5 stars

So I booked an interview with travel agent Institute and Jacob was the presenter. That was at 4 PM on the 16th. I was scrolling through Facebook and saw an ad for a completely different position regar... See more

Rated 1 out of 5 stars

Luckily my bank blocked the charges I was seemlingly the only one in the chat whos payment wouldnt process and when I got skeptical I looked them up on BBB and got led to this trustpilot page. Luck... See more

Rated 1 out of 5 stars

Wow I sat through a pre-recorded video call. Jacob, the host announced everyone's name except mine when I commented the entire time. I was excited about the work and salary potential only for the meet... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be warned!

This honestly deserves less than one star.

I fell for the scam. They won't give me a refund and I don't even have access to the "course". Do not feed into their games. This is horse crap.

10 December 2025
Unprompted review
Rated 3 out of 5 stars

“OMG

“OMG, I’m so glad I checked with ChatGPT and Google before paying for this. 😳😳
This ‘Travel Certification LLC’ program is full of red flags.
Use your foot and RUN!! 🏃🏃💨
Travel agents do not need to pay all this money for fake certifications.
Be careful! Save your money and look for real host agencies.”

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam scam!!!

Found the ad on Craigslist. Set an "interview" time. The video is pre-recorded. I read some other reviews from people that spent over an hour going through the whole video. Apparently they ask for money at the end. It took me all of 5 minutes to realize it was a scam. The "interviewer" Jacob seemed to interact with everyone in the chat except me. I started making really rude comments and using profanity to see if it got a response, nothing. It sucks to see that some people fell for this. Don't be one of them.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Prerecorded webinar! Sat through an hour and it ended abruptly. It restarted 5 minutes later, same introduction, same people in the webinar leaving the same comments. Glad I saw that!

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Im glad I looked this information up…

Im glad I looked this information up before paying money for this travel consultant job with Jacob. Sound way too good to be true , I noticed he kept referring to the job a " the company " never giving the Company name or showing any logo. He never called me by name either. Some of the info didn't add up.

24 September 2025
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers. I feel so stupid that I lost 97 bucks to the sorry pos. I have my bank on it, but I doubt I will get my money back. I hope they find this Jacob and lock him up

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Luckily my bank blocked the charges

Luckily my bank blocked the charges

I was seemlingly the only one in the chat whos payment wouldnt process and when I got skeptical I looked them up on BBB and got led to this trustpilot page. Luckily I didnt end up getting charged and hope someone sees this review before paying the $97

28 July 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Sat through the presentation and everything sounded too good to be true. Then he wanted everyone to pay $97 for insurance which instantly raised red flags. Why would anyone pay for the insurance before being hired? I googled the company name and the first thing that popped up was an article on Reddit about him being nothing but a scam. Stay far away from this creep.

26 July 2025
Unprompted review
Rated 1 out of 5 stars

Wow a pre-recorded SCAM

Wow I sat through a pre-recorded video call. Jacob, the host announced everyone's name except mine when I commented the entire time. I was excited about the work and salary potential only for the meeting to end with him asking for PAYMENT on the certification $97/month. I sensed it was too good to be true and it is :(

23 July 2025
Unprompted review
Rated 1 out of 5 stars

This is a total SCAM!

The $97 monthly auto debit is non-refundable, and the website doesn’t allow you to delete your card information. Communication is limited to email, and the responses seem to be AI-generated, without any name or phone number, despite requesting to speak to a manager five times.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I had an interview today with Jacob, sat through the entire thing and at the end he asked us to pay 97 dollars for “travel agency certification”. I was so excited about the money he said we’d be making that i lost all my good senses and tried to pay the 97 dollars. Thank God my bank blocked the charges. I just think it’s so cruel to pray on peoples desperations like this, especially in a recession like we’re in now. So many people are looking for a dream job to change their lives. The craziest part is I saw the ad on Facebook. The whole thing was honestly really well put together it’s scary. I get scam calls, texts, emails all the time and that’s the first time I’ve ever fallen for one.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Wasted 1.5 hours of my life I will never get back. $97 for E&O Insurance before you can do the training is just collecting $97.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

IT'S A SCAME

IT'S A SCAME. I fell for it because I been so desperately looking for a job for a year. I didn't see the red flags until I made that payment for $97. If you so happen to come across this review and many like it while watching the webinar interview, log off.
No company Name
No website
The founder doesn't even put his last Name
Yeah I was dumb. Don't do it.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Travel Consultant Scam

This is a scam and I'm so glad I checked before falling for it when I was asked to pay for E&O of $97 a month which I don't even pay for my insurance license.
Jacob & Emily are the names associated with this so called job opportunity

16 July 2025
Unprompted review
Rated 1 out of 5 stars

This is a total SCAM!!

This is a total SCAM!!! I was hesitant about paying the $97.00. I started researching the company and came across this review. So I went back into the chat and asked questions, "Jacob" never replied. He also says that if we confirm he will call out your name, I pretended to give a confirmation # and he never once called my name. I can't believe I wasted my time with this. DO NOT FALL FOR IT!!!!!!!

15 July 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM NOT A JOB

THIS IS A SCAM NOT A JOB! AT THE END JACOB - IS THE GUY. Emily is his HR HIRING MANAGER- HE WANTS YOU TO GET E&O INSURANACE THROUGH TRAVEL AGENTINSTITUTE.

DONT WASTE YOUR TIME

10 July 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look