good service
The service is very good and everyone is friendly and speaks english. The prices aren't high, which is also good.

Reply from Transportes Freylid
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This is an agency specializing in tourist transport. One that strives to provide our customers with the highest level of all inclusive care and service. Between our excellent vehicles, extensive customizable transport plans and professional drivers.
Santa Elena, 60109, Monteverde, Costa Rica
The service is very good and everyone is friendly and speaks english. The prices aren't high, which is also good.

Reply from Transportes Freylid
I spent 2 weeks in Monteverde working on a coffee farm and Andres was my contact for taxis, trips and activities. He was full of good knowledge about the area and gave great recommendations on what to do!
It was really easy to contact him and every trip and activity I booked was organised really well with no hassle. It’s great to use and support a local family run business. I would recommend using Faro Travel while in the area!

Reply from Transportes Freylid
Reputable, local family run operation that serves as an agent for arranging tours. I used them for several tours (horseback riding and canopy tour) and was happy with their services.

Reply from Transportes Freylid
Great experience with Andres and co! They were always available to take us around town and had excellent day trip recommendations. Everything was set up efficiently and everyone was very helpful and nice. I would definitely recommend this company to anyone coming to Monteverde!

Reply from Transportes Freylid
The company was very professional and knowledgable. Friendly and accommodating. I would recommend to anyone traveling to Monteverde!

Reply from Transportes Freylid
An amazing company that puts their heart into the work! Super reliable, hospitable and would 100% recomend!

Reply from Transportes Freylid
I was volunteering in Monteverde on a farm and it was a remote place so we really needed a reliable transportation agency. This company helped me and my other volunteer friends so much especially because as students we made last minute plans, we’re on a tight budget and often changed our plans. However Andres (from the company) was very accommodating and gave us great prices and helped organise our last minute plans. He was also very accessible by phone even on holidays like Christmas and New Year’s Day. He also suggested lots of options and alternative solutions for our travel plans.

Reply from Transportes Freylid
I was in Monteverde as a volunteer and Andres helped us every step of the way on any trip we wanted to go. He always offered us very good prices. The shuttles were very comfortable and the drivers are bilingual. Would definitely recommend !!!

Reply from Transportes Freylid
Super friendly staff and very useful recommendations that helped me have a great trip!

Reply from Transportes Freylid
The company was very helpful I planning day trips and tours and made my stay stress free. Andres is a very knowledgeable and helpful guy and speaks English. Overall I had a great experience with the company.👍

Reply from Transportes Freylid
Andres is a helpful and nice guy, and he provides a lot of local info to me. He speaks excellent english. He offers the transportation and tour booking. Overall, fantastic service!

Reply from Transportes Freylid
I am in Monteverde for one week and Andrés has been really helpful with arranging transportation between my host family and different adventures and tours. He has good knowledge of what is available in the area and is a good driver and a great guide.

Reply from Transportes Freylid
Whilst my stay at a local cafe farm slightly outside of Santa Elena I was reliant on transport, to either get to the town or to other place. In that aspect Andres was very helpful, as he not only provided the transport but also organized our tours. Himself and the taxi driver were always very kind and helpful to us. He’s the plug!

Reply from Transportes Freylid
I stayed at a coffee farm a little bit outside of Santa Elena and needed many taxis. They took care of everything. The process of being able to text or call whenever is amazing. This company made my trip more enjoyable. They were also very helpful giving us information about the area and helping us arrange tours. You should use them for any of your travel needs while here - taxis, tickets, etc!

Reply from Transportes Freylid
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