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Skrill Money Transfer Reviews 13,429

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TrustScore 4.5 out of 5

4.3

Money Transfer Service
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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the service for being fast, reliable, and providing an excellent user experience for international money transfers. People frequently highlight the speed of transactions, with money often arriving within minutes or even seconds, and appreciate the good conversion rates and low or zero additional charges. The platform is described as easy to use, efficient, and hassle-free, making it a preferred choice for many who have used it for several years. However, some customers also noted significant issues with customer service and account restrictions, reporting difficulties in getting assistance when problems arise. There are mentions of accounts being restricted or suspended, issues with funds after withdrawal attempts, and a lack of timely or helpful responses from support, leading to frustration and inconvenience.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting significant issues such as hidden charges,... See more

User experience

Users describe positive interactions with user experience, often highlighting the platform's simple, clear,... See more

Service

Customers consistently note positive experiences with service, often highlighting its ease, speed, and... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers expressing significant... See more

Customer service

Clients share negative opinions on customer service, with many expressing dissatisfaction and frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

TOOK AN AGE TO GET TO A WORKING 'SEND' PAGE AND IT IGNORED THE BALANCE IN MY ACCOUNT. ALSO, REFERENCE CHANGED FROM LAST TIME, DIDN'T EXPECT THAT. STILL WAITING CONFIRMATION

Rated 5 out of 5 stars

international money transfer is almost instant. I always get credited inside 10 min which is really fast. Also the conversion rate is pretty good and there is no additional charges when you sent money... See more

Rated 5 out of 5 stars

Everytime I have transferred money using skrill, it has been a seamless experience. Not only the money arrives minutes after the transaction, but also it is completely free. They are providing an exce... See more

Company details

  1. Money Transfer Service
  2. Financial Consultant

Information provided by various external sources

Skrill is an e-commerce business that allows payments and money transfers to be made through the Internet, with a focus on low-cost international money transfers.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 1 out of 5 stars

This skrill service is very unreliable, they restricted my account with my money in it

This skrill service is very frustrating, I just created my skrill account a week ago and did the verification, my account was ready. I added money into my skrill account and I tried to make a transfer it shows error after that my account got restricted that same day for no reason, I followed the instruction by answering the questions they said I should via email, till today my account is still restricted. Is this how stressful someone has to go through with their money because we use skrill? Why Making things hard for people? Now my money is left there I can't access it because my account is restricted for no reason, why restricted a account that has been verified? Please it's been over a week, please fix my case and open my account now so I can access my money that was added there. This is bs, very frustrating, how can I use my own money? Don't tell me to contact support because they are very slow, I did many time its been a week now my account is still temporarily restricted. My case is #33476241 I'll be glad if you fix this issue right now

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Skrill is very dangerous and completely untrusted

In 15 Jan i got suspension and another Skrill user at same time.
then we found Skrill removed a 750 USD transaction from the history as it didn't exist!
I received the transaction ID 6773806397 at 12 Jan
Then i sent transaction ID 6773883649 at 12 Jan.
Then in 15 Jan me and the receipent of this transaction 6773883649 got permanently suspension suddenly without any reasons.
Then Skrill removed the transaction 6773883649 from the receipient and they did not return the payment back to my Skrill wallet!
there's no single information or email or notification or message we received from Skrill or Paysafe about this action!
I sent multiple complains and i didn't received any answers from them under Case IDs: #33480711 / #33484103 / #33484159 / #33484636 / #33484637 / #33490870
6 Cases and they close every case without a respond or explaination!!!
How can i trust a company like this?!
Who can remove your Balance then suspend your account then close any case you open without giving you the right of explaination!

15 January 2026
Unprompted review

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