I really dislike leaving bad reviews. I know how hard business owners work to create something. This app is just by far the worst app I have ever used in years. We are trying to use it for auto tran... See more
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See what reviewers are saying
Very happy with result of the Transcy APP, much appreciated Lee support and help. He make all settings for me so my store is multigauge with good translation quality and user friendly with the flag c... See more
Best help ever from Neville!!! I didn't even ask for it, and besides, I haven't even bought the paid version yet. Neville set everything up with me for at least 2 hours and everything works perfectly!... See more
The best customer support you could ask for, the app is simple and got everything you need, complete control to make the widget match your website, and they even have amazing ready templets, big tha... See more
Company details
Written by the company
Translate & manage easily store into multiple languages to reach multilingual markets and drive more sales.
Contact info
182 Le Dai Hanh, 700000, Ho Chi Minh, Vietnam
- support@transcy.io
- transcy.io
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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From the moment that I installed Transcy I was really happy with the way they treated my requests.
From the moment that I installed Transcy the support team, in this case Nancy contacted me and helped me with my first steps. I was having trouble syncing the settings between Shopify and Transcy but the support team was very fast and they replied and contacted me right away. It was very helpful and they were very nice and patient with me. It has been a very good experience for me so far.
Jennifer was really helpful and the app…
Jennifer was really helpful and the app is really great! Thank you!
Loving the 2-in-1 combo of currency and language conversion
I installed this app on my shopify store and so far it looks amazing! I initially had issues with integrating it with my theme but John was really useful in helping me get this done. The app now looks native to the theme! Amazing! I love that you can switch currency and store languages instantly depending on where the store is accessed! Big up guys, great app this one!
Shen was amazing
Shen was amazing. I've always sought for ways to include Arabic language to my store and Shen helped, it was hassle free and cordial. Now my shop looks better all thanks to Shen
Perfect app for translation
Lee assisted me right after installing the app. I recommend this app, support is reliable and very fast. They can setup the whole app for you that's amazing
Great Experience with Shen !
Thanks to Shen for to complete my issue very fastly ! I recommand
I recommend this app 100%
I did not succeed to make sure the translation and switcher button work myself, but a very helpful staff did great support and solved all the problems I had. I recommend this app.
good and fast
Perfect translation app and good support
I already love the app (installed 2 days ago). The support is great and very reactive.
Thank you Ana for your prompt help!
Amazing customer service
Amazing customer service. Flawless experience. Very much recommended
Excellent Support
My issues were immediately taken care of with a smile :)
Very kind and quick support
Very kind and quick support. Thank you very much Garlic. Your attitude was very pleased. I enjoyed writing with you. App working very well too.
Works flawless
Works flawless! Help us alot translanting the entire site!
Nancy is the Best
Nancy is the Best
Within few minutes I have a full translated version of my new website..
Good service & Communication.
Thanks a lot.
Excellent service to assist in…
Excellent service to assist in alllowing the Transcy App to work well with the website.
goog service from taillor
Amazing team
Amazing team that is super helpful and dedicated.
We had many issues to fix to be honest, but they did it and at the end it works fine. For the price, I think it's the best translation app you can get. Even more if your store is simple. If you have many products and filters, you might encounter some problems, but the team is super helpful.
Very good communication,quick reply
Very good communication,quick reply, overall excellent service
World needs more people like this :)
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