I applied for an account on May. After submitting the given test, I received a notification test indicating that I'll receive an email within four business day's. Since then, I've got no response... See more
Company replied
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See what reviewers are saying
The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they... See more
The experience is not bad. The comments on my tasks are reasonable and their targets are achievable. The support staff are always there to assist. I haven't experienced the negative stuff that others... See more
The company has been great ever since I started here. Although recently, I am experiencing some technical issues. First was the transcript I proofread that reflected on my report after submission and... See more
Company details
Written by the company
Welcome to the official review site for TranscriptionStaff.com. We value open communication and candid feedback from our freelancer community. Remember, there are no shortcuts here. Our zero-tolerance policy rewards quality work and deters fraudulent practices. Any attempts to cheat will result in immediate account termination. Uphold our standards, and you'll receive fair compensation.
Contact info
U.A.E.
- transcriptionstaff.com
3.0
Average
166 reviews
Replied to 40% of negative reviews
Typically takes over 1 month to reply
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RIDICULOUS!
All I can say in this company is, "Easy come, easy go." Low pay, no online support, lots of problems with their rules, don't get e-mail notification when they remove you. A total piece of CRAP! Scribie is better at least they don't give you a whole 3 hours of audio but then just reject your work. Super stressful. Their system isn't that reliable, too.
26 June 2022
Unprompted review
Reply from transcriptionstaff.com
I'm sorry to hear that you're feeling frustrated and dissatisfied with your experience. It's our intention to provide a fair, supportive, and transparent environment for all our transcribers.
As you've mentioned, we always display the payment associated with each file before you pick them. We strive for transparency, and we want our transcribers to be aware of the expected compensation before they start working on a task.
Our rules and guidelines are designed to maintain the quality and integrity of our services. They're provided to each transcriber in a comprehensive guide, with the aim of keeping the process clear and fair for everyone involved.
Regarding rejected files, as per our AI quality check policy, we pay 80% for them. We believe this is fair compensation for the work completed, even if the output does not meet the required quality standards. Please refer to our AI Quality Check Policy for more details. We also urge our transcribers to continuously strive for quality work to minimize rejections.
You can read more at http://www.transcriptionstaff.com/aiqualitycheck.pdf
Horrible Horrible Support Staff
Horrible Horrible Support Staff. This has been the first time I have encountered such a ridiculous set of support system. It makes me want to fly out to their location and tell them they suck the same way as their paygrade.
17 June 2022
Unprompted review
Reply from transcriptionstaff.com
We provide 24/7 support via ticket system and live chat.
Completely SCAM!
13 May 2022
Unprompted review
it's a waste of time
it's a waste of time. at your first week they will pay good and then after that they will pay you so low or give you crappy audio. they will spot any small mistake you have and reject your work regardless if it's a 7 hours work or 9 hours. if you're looking for something that can help you with your everyday expenses and monthly bills, It's not worth your time.
11 December 2021
Unprompted review
Reply from transcriptionstaff.com
The quality of the audio files we provide is contingent upon the orders we receive from our clients. Sometimes, these files may not be of optimal quality, and we acknowledge the challenge this presents. We appreciate the dedication and effort of our transcribers who work through these challenges to deliver quality transcriptions.
The pay for each job is clearly stated upfront before you choose to pick them. We ensure transparency in our payment process and strive to offer compensation that is fair and competitive in the transcription industry.
Regarding rejected files, as per our AI quality check policy, we pay 80% for them. We believe this is fair compensation for the work completed, even if the output does not meet the required quality standards. Please refer to our AI Quality Check Policy for more details. We also urge our transcribers to continuously strive for quality work to minimize rejections.
You can read more at http://www.transcriptionstaff.com/aiqualitycheck.pdf
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