UX not so nice, button visibility more clear + default language. could be better with Finnish, names and brands are usually wrong, also little bit hallucinations and guessing.
Company replied
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See what reviewers are saying
I have used it once to transcibe some interviews. I choose a one time service and didn't subscribe to a monthly access, as I knew I just needed it once. The one time use cost around 6 dollars. The fo... See more
Company replied
Do not use. Their information about billing/subscription is very misleading. I cancelled after a free trial and was billed the month after. Looking at other reviews seems like I'm not alone. AVOID !
The service is helpful and mostly accurate for transcribing interviews and creating summary documents. However, in the free 'trial' it notes the different speakers which is good but since I paid for i... See more
Company replied
Company details
Written by the company
TranscribeToText.ai is a powerful online tool that instantly converts your audio, video, or music files into text or subtitles. Ideal for professionals and individuals alike, the platform offers quick, accurate transcription services, making it easier to transform spoken content into written form. With a user-friendly interface and support for various file formats, TranscribeToText.ai simplifies the process of generating transcripts for podcasts, interviews, meetings, and more.
Contact info
Tallinn, Estonia
- support@transcribetotext.ai
- transcribetotext.ai
2.3
Poor
35 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not use
Do not use. Their information about billing/subscription is very misleading. I cancelled after a free trial and was billed the month after. Looking at other reviews seems like I'm not alone.
AVOID !
30 April 2026
Unprompted review
Very easy to use and quite accurate.
Very easy to use and quite accurate.
27 March 2026
Unprompted review
DO NOT RECOMMEND
I don't recommend this service at all. They're not clear about subscriptions when signing up and you're charged twice once for the initial use and then a premium subscription! Their support team wasn't helpful either when requesting a refund.
21 April 2026
Unprompted review
Reply from TranscribetoText.AI
We’re sorry to hear about your experience — that’s not the impression we want to leave. Please reach out to us at support@transcribetotext.ai and include a screenshot of this review. We’ll carefully review your case and work with you to resolve any issues, including billing concerns.
Great service!
20 April 2026
Unprompted review
Reply from TranscribetoText.AI
Thank you for your feedback! We’re glad you’re enjoying the service — if you ever have questions or need assistance, feel free to reach out at support@transcribetotext.ai
DECEPTIVE "1-WEEK" TRAP
DECEPTIVE "1-WEEK" TRAP: Designed to confuse you
TranscribeToText.ai uses "dark patterns" to trick users into expensive subscriptions. Their sign-up page is intentionally confusing: it literally says "1-Week Trial" and "1-Month Plan" on the exact same box. Most people see the "1-Week Trial" for £4.50 ($5.99) and assume it is a short-term commitment. However, it is a trap. Just 7 days later, they automatically charge you £23 ($29.99) every month. They use fake countdown timers and hide the actual subscription costs in tiny, faded text at the bottom of the screen. They refuse full refunds, claiming you are past a "trial period" that was never clearly explained. Avoid this site; it is designed to take your money without clear consent.
2 April 2026
Unprompted review
Reply from TranscribetoText.AI
We’re genuinely sorry you feel this way, and we appreciate you sharing your concerns.
It’s never our intention to mislead anyone. The trial and auto‑renewal terms are stated at checkout, but we understand that sometimes customers miss them. If you were charged unexpectedly, please reach out to us at support@transcribetotext.ai with a screenshot of your review — we will investigate your case and, if you didn’t use the service after the trial, we’re happy to issue a refund.
Regarding transcription quality, we’d love to see which files caused trouble. We continuously improve our engine, and your input would help. Please give us a chance to make things right.
The service is helpful but
The service is helpful and mostly accurate for transcribing interviews and creating summary documents. However, in the free 'trial' it notes the different speakers which is good but since I paid for it this feature has disappeared. Therefore it is misleading
1 April 2026
Unprompted review
Reply from TranscribetoText.AI
Thank you for your feedback.
Just to clarify — the speaker diarization feature needs to be turned on before you start recording or uploading a file. It can’t split speakers after the transcription is ready.
We’re currently working on adding the ability to edit completed transcripts in the future. For now, the only way to adjust the text is manually — for example, in Word or a similar editor.
Thank you for your understanding!
UX not so nice
UX not so nice, button visibility more clear + default language. could be better with Finnish, names and brands are usually wrong, also little bit hallucinations and guessing.
30 March 2026
Unprompted review
Reply from TranscribetoText.AI
We’re sorry to hear that the quality and translation didn’t meet your expectations. This is not the experience we aim to provide, and we’d really like to investigate what went wrong. Please contact us at support@transcribetotext.ai with more details and a screenshot of this review — our team will review the issue and help resolve it as quickly as possible.
liars
liars! Beware of this company. First, they used the word "Otter" in the headline to bate me to them instead of the real Otter company. Then, they say Free Trial but it charges immediately. The translation was terrible and unorganized. The SUPPORT button does not even work. It is hard to unsubsribe and you are stuck with the first month's payment. TERRIBLE EXPERIENCE.
24 March 2026
Unprompted review
Reply from TranscribetoText.AI
Thank you for your feedback, and we’re sorry to hear about your experience.
We want to clarify that our subscription terms — including trial duration, auto‑renewal, and pricing — are clearly displayed during signup and confirmed via email. Customers can cancel anytime before the renewal date to avoid being charged.
That said, we take your complaint about transcription quality seriously. Please contact us directly at support@transcribetotext.ai with details of the files you tried to transcribe. We’d like to investigate what went wrong and, if applicable, issue a refund.
We truly want to resolve this for you.
Horrible! MS Word's free built-in transcriber is much better
I was using MS Word's built-in transcription before. I had to do one file at a time, and the accuracy wasn't perfect, but it worked. I wanted a better solution. An AI-based transcription for better accuracy, and the capability to upload multiple files. These guys looked great on paper (or on screen), so I paid for a one week trial. I then quickly became sorely disappointed...
1) Accuracy: the accuracy is terrible!! The transcription built-in to MS Word is even substantially more accurate!
2) Price: Competing platforms (AI transcription services) are all around $10 per month (if you pay the year in advance). With these guys, I noticed after I paid for my 5 day trial (yes, you have to pay for a trial!), that the renewal rate was $30/month!
3) Can't upload multiple files. Their website lied, or is at least misleading. Just like the MS Word built-in transcription feature, you have to upload one file at a time. I tried dragging and dropping multiple files, but it only catches one. I tried using the file selection dialog to select multiple files, still won't let me select multiple files.
To summarize, this transcription service is terrible. I'm willing to bet there is no AI engine behind it because it doesn't "think" when transcribing. it doesn't think of the context when deciphering poorly pronounced words. Whereas other AI engines are pretty much 100% accurate because they think while transcribing. The 100% free transcription and dictation features built-in to Microsoft Word are so much better in every way possible. Don't waste your money with TranscribetoText.AI.
25 February 2026
Unprompted review
Reply from TranscribetoText.AI
We’re genuinely sorry you feel this way, and we appreciate you sharing your concerns.
It’s never our intention to mislead anyone. The trial and auto‑renewal terms are stated at checkout, but we understand that sometimes customers miss them. If you were charged unexpectedly, please reach out to us at support@transcribetotext.ai with a screenshot of your review — we will investigate your case and, if you didn’t use the service after the trial, we’re happy to issue a refund.
Regarding transcription quality, we’d love to see which files caused trouble. We continuously improve our engine, and your input would help. Please give us a chance to make things right.
Can't cancel subscription
Can't cancel subscription! Also, the transcriptions aren't always finish, which is highly frustrating.
25 February 2026
Unprompted review
Reply from TranscribetoText.AI
We’re sorry to hear about your experience — subscription management should be simple and transparent. If you’re having trouble or something isn’t working as expected, please reach out to us at support@transcribetotext.ai with a screenshot of this review — we’ll quickly look into it and resolve the issue for you.
It is a fake service.
It is a fake service.. they pretend to be Descript... Transcription does not even work... it tries to make you a paying customer for a service which does not work whatsoever...
21 February 2026
Unprompted review
Reply from TranscribetoText.AI
Thank you for your review. We’re sorry our service didn’t meet your expectations.
Our trial and renewal terms are transparent, but we clearly failed to communicate them in a way that worked for you. Please email us at support@transcribetotext.ai with your account details and the files you tried to transcribe. We will personally review your case, offer a refund if appropriate, and look into the quality issues you experienced.
We hope you’ll give us a chance to resolve this.
Better free options out there
Quality is worse than recording into a google doc and using ChatGPT to translate. Additionally, the translation function kept failing. This product isn't ready.
19 February 2026
Unprompted review
Reply from TranscribetoText.AI
Thanks for speaking up — we’re sorry this happened. We never want anyone to feel tricked or disappointed.
Let us fix this. Please write to us at support@transcribetotext.ai with the email address you used for the trial. We’ll check your account, cancel any future billing, and process a full refund if you didn’t intend to continue.
Also, we’d really like to understand the quality issues you mentioned. If you share the files (or just tell us more), we’ll investigate and improve. We appreciate your honesty and hope to earn back your trust.
This is not descript
This is not descript. It's a scam. If you ask for full refund they will only give you a partial one.
17 February 2026
Unprompted review
Reply from TranscribetoText.AI
Thanks for speaking up — we’re sorry this happened. We never want anyone to feel tricked or disappointed.
Let us fix this. Please write to us at support@transcribetotext.ai with the email address you used for the trial. We’ll check your account, cancel any future billing, and process a full refund if you didn’t intend to continue.
Also, we’d really like to understand the quality issues you mentioned. If you share the files (or just tell us more), we’ll investigate and improve. We appreciate your honesty and hope to earn back your trust.
What a dump
What a dump! Don't waste your money, please! First, they pretended to be Descript in their advertising to bring me to their site. And while they say you can join for free, you actually can't do anything for free. I joined for a month, which was $14.99, before it goes up to $24.99. All they do is transcribe videos...none of the other services that a company like Descript provides including clip generation, subtitles, etc. I immediately canceled my subscription and asked for my money back and they actualy refused even though I didn't use the service. Their email refusing to provide a refund was condescending and lame. Save yourself the money and find another company.
12 February 2026
Unprompted review
Reply from TranscribetoText.AI
We’re genuinely sorry you feel this way, and we appreciate you sharing your concerns.
It’s never our intention to mislead anyone. The trial and auto‑renewal terms are stated at checkout, but we understand that sometimes customers miss them. If you were charged unexpectedly, please reach out to us at support@transcribetotext.ai — we will review your case and, if you didn’t use the service after the trial, we’re happy to issue a refund.
Regarding transcription quality, we’d love to see which files caused trouble. We continuously improve our engine, and your input would help. Please give us a chance to make things right.
Took out money from my account
I have used it once to transcibe some interviews. I choose a one time service and didn't subscribe to a monthly access, as I knew I just needed it once. The one time use cost around 6 dollars. The following month, they took out 24 dollars from my account. I wrote an e-mail to them asking to give back to the money, but they didn't reply.
The transscribtion ittself was fine - but a lot more expensive than expected.
11 January 2026
Unprompted review
Reply from TranscribetoText.AI
We’re sorry for the confusion and frustration this caused — that’s not the experience we want to deliver. We’d really appreciate the chance to review what happened and address your concerns, including any billing or functionality issues. Please reach out to us at support@transcribetotext.ai with a screenshot of your review. Our team will look into it promptly and help resolve everything.
Avoid this scamming company at all…
Avoid this scamming company at all costs. They operate with highly deceptive tactics to get people to sign up for ‘free’ or week long trials before automatically taking $25 for a monthly subscription you did not want. After this point there is no way of getting a refund. Also, their transcription quality is truly abysmal, having tried several at this point.
3 February 2026
Unprompted review
Reply from TranscribetoText.AI
Thank you for your feedback, and we’re sorry to hear about your experience.
We want to clarify that our subscription terms — including trial duration, auto‑renewal, and pricing — are clearly displayed during signup and confirmed via email. Customers can cancel anytime before the renewal date to avoid being charged.
That said, we take your complaint about transcription quality seriously. Please contact us directly at support@transcribetotext.ai with details of the files you tried to transcribe. We’d like to investigate what went wrong and, if applicable, issue a refund.
We truly want to resolve this for you.
Steer clear of this scam
Steer clear of this scam. I signed up for a free trial and never authorized a paid subscription. Still, they somehow charged me and won’t provide a refund. And the service doesn’t even work! Don’t take my word for it. Read the reviews and see how many people were scammed by these sheisters.
26 January 2026
Unprompted review
Reply from TranscribetoText.AI
We’re really sorry for the trouble and confusion — that’s not at all the kind of experience we want you to have. We’d love the chance to dig into what went wrong, including any billing problems. Could you please send a screenshot of your review to support@transcribetotext.ai? Our team will take a close look and help sort everything out as quickly as possible.
Free trial scam for an Transcription Service that doesn't work
Signed up for a free trial. Tried to transcribe audio from a video to text and this failed completely with no transcription generated. Immediately tried to cancel, but the website only allows cancellation with effect from another month of paid for subscription. Complete scam. I never signed up for a paid service. The transcription service does not work at all. there are no contact details for support except one email address for which I've received no response. I will be disputing any charges through my CC provider. AVOID!!
1 February 2026
Unprompted review
Reply from TranscribetoText.AI
We’re sorry to hear about your experience and truly regret the frustration caused. Please contact us at support@transcribetotext.ai and include a screenshot of this review — our team will look into your case and do everything possible to assist you and resolve the issue promptly. Your feedback is important to us, and we’re committed to improving both our service and user experience.
I got charged 25 Dollars for a…
I got charged 25 Dollars for a subscription I did not sign up for
30 December 2025
Unprompted review
Reply from TranscribetoText.AI
We’re sorry for the confusion and frustration this caused — that’s not the experience we want to deliver. We’d really appreciate the chance to review what happened and address your concerns, including any billing issues. Please reach out to us at support@transcribetotext.ai with a screenshot of your review. Our team will look into it promptly and help resolve everything.
Scammer
Created an account in error trying to recover files from Turboscribe. Notified them at once and asked to cancel the service without using it a single time, and I was refused a refund. I hope the $15 was worth ruining your reputation and future business. No legitimate business operates this way, so we are opening an investigation into whether this is yet another internet scam.
update: scam business out of Tallinn, Estonia. Their website allows no negative reviews and their positive reviews are all fake created in three days. DO NOT GIVE THEM YOUR CC#.
17 December 2025
Unprompted review
Reply from TranscribetoText.AI
We’re sorry to hear about your experience and truly regret the frustration caused. Please contact us at support@transcribetotext.ai and include a screenshot of this review — our team will look into your case and do everything possible to assist you and resolve the issue promptly. Your feedback is important to us, and we’re committed to improving both our service and user experience.
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