I have been paying a loan by mail. Recently one was returned undeliverable by post office supposedly wrong P O Box. I called to find out why. Representative was very patient with me because I did no... See more
Company replied
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Finally the partial surrender that I requested was credited to my account. It took quite sometime as I have to call several times to submit the application and to know the process. Made follow ups an... See more
Company replied
They where very professional and friendly to me. When I couldn't understand the information, they explained it so I could grab the meaning. They took their time so I knew what they where talking... See more
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The representative (who I spoke to) was friendly and helpful. I was finally able to regain access to my online account that locked me out the previous evening for unknown reasons. I'm relieved that th... See more
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Company details
- Non-Bank Financial Service
- Insurance Company
- Investment Company
- Retirement Scheme Provider
- Term Life Insurance Provider Company
About Transamerica
Written by the company
Transamerica is an insurance, retirement, and investment company. We help people create financial freedom, so they can live their best life. And we’ve been doing it for more than a century. We were one of the first financial services companies in the country to serve people from all walks of life.
Now we’re part of a global company, Aegon, with millions of customers and thousands of employees. We have a large, diverse agent network throughout the U.S. and Canada. Whether you’re an employee, a customer, or a neighbor, we’re committed to supporting you with the culture, tools, and services you need to live the life you want.
Our insurance, retirement, and investment solutions are designed to help people invest in a better future, protect what’s most important to them, and create the financial freedom to live life on their terms. That’s why we offer a wide variety of flexible financial solutions that evolve as people’s needs and the financial landscape change. Whether it’s the security of permanent life insurance such as whole life, final expense, or index universal life, or more budget-friendly term life options, Transamerica wants to help our customers enjoy all life has to offer.
But we’re more than just an insurance company — we’re committed to supporting all our customers through every step of their financial journey. No matter if it’s employee benefits through their work or our network of financial professionals, we’re proud to help people confidently save for retirement and manage their finances with sound financial and investment services and solutions. From annuities to mutual funds, our goal is to help you plan and work toward your financial goals — whatever they may be. Working together, we can help create a brighter financial future and pave the way forward for everyone.
Contact info
6400 C Street SW, 52499, Cedar Rapids, United States
- transamerica.com
4.5
Excellent
1K reviews
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Have been with TA with several…
Have been with TA with several employers. TA has always been quick and responsive. Probably completed my relationship with TA as I’m close to retiring. I always give high praise to TA.
5 May 2026
Reply from Transamerica
Great to hear- thank you for sharing!
Very helpful and knowledgeable person…
Very helpful and knowledgeable person helping me on call.
19 May 2026
Reply from Transamerica
Thank you!
Rollover to IRA
The rollover to my IRA was almost seamless. The CSR at Transamerica was most helpful.
22 May 2026
Reply from Transamerica
Good to hear- thank you
Reply from Transamerica
Thank you for sharing
The few times that I called everyone…
The few times that I called everyone was so nice and helpful to me, I think my last call I made I spoke to Don he was real helpful to me, they made me feel comfortable calling and really can’t say enough about these employees working there
19 May 2026
Reply from Transamerica
We appreciate you taking time to share this- thank you!
Your customer service was always so…
Your customer service was always so kind and helpful with whatever i needed. Thank You for everything😀.
4 January 2026
Reply from Transamerica
Great to hear- thank you!
Transamerica has fabulous customer…
Transamerica has fabulous customer service and they are quick to mail your payments!!
4 May 2026
Reply from Transamerica
Thanks for taking time to share this
Great customer service.from beginning to the end
Overall everything all information given to me step bu step
28 May 2026
Reply from Transamerica
Thank you for sharing
Real human customer service
It is amazing there is real human answering my call and resolving my concern patiently.
4 May 2026
Reply from Transamerica
We appreciate you taking time to share this
Excellent
Customer requested was great good ppl doing a excellent job serving the customers.
28 May 2026
Reply from Transamerica
We appreciate you sharing this!
Reply from Transamerica
Thank you for sharing
Reply from Transamerica
We apologize if you had a poor experience with the phone system.
Thank you so much for being so kind on…
Thank you so much for being so kind on the phone.
To help me.
Helping me with all your help!
21 April 2026
Reply from Transamerica
Thank you for taking time to share this!
conflicting information…
I had received conflicting information about RMD withdrawal. I was transferred to an andvisor and he clarified the answer to my question.
3 June 2026
Reply from Transamerica
Thank you for sharing.
Easy to navigate the site and when I…
Easy to navigate the site and when I spoke with a representative he was very helpful and courteous
11 May 2026
Reply from Transamerica
Great to hear- thank you
Reply from Transamerica
Thanks for sharing
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