I have been paying a loan by mail. Recently one was returned undeliverable by post office supposedly wrong P O Box. I called to find out why. Representative was very patient with me because I did no... See more

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Company details
- Non-Bank Financial Service
- Insurance Company
- Investment Company
- Retirement Scheme Provider
- Term Life Insurance Provider Company
About Transamerica
Written by the company
Now we’re part of a global company, Aegon, with millions of customers and thousands of employees. We have a large, diverse agent network throughout the U.S. and Canada. Whether you’re an employee, a customer, or a neighbor, we’re committed to supporting you with the culture, tools, and services you need to live the life you want.
Our insurance, retirement, and investment solutions are designed to help people invest in a better future, protect what’s most important to them, and create the financial freedom to live life on their terms. That’s why we offer a wide variety of flexible financial solutions that evolve as people’s needs and the financial landscape change. Whether it’s the security of permanent life insurance such as whole life, final expense, or index universal life, or more budget-friendly term life options, Transamerica wants to help our customers enjoy all life has to offer.
But we’re more than just an insurance company — we’re committed to supporting all our customers through every step of their financial journey. No matter if it’s employee benefits through their work or our network of financial professionals, we’re proud to help people confidently save for retirement and manage their finances with sound financial and investment services and solutions. From annuities to mutual funds, our goal is to help you plan and work toward your financial goals — whatever they may be. Working together, we can help create a brighter financial future and pave the way forward for everyone.
Contact info
6400 C Street SW, 52499, Cedar Rapids, United States
- transamerica.com
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Great customer service very caring …
Great customer service very caring safe have customers first and foremost value our needs and professional service resolved my issues not rushing me appreciate care given me

Reply from Transamerica

Reply from Transamerica
Representative very knowledgeable and…
Representative very knowledgeable and answered all my questions

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It was nice talking
It was nice talking . She wan so nice and helpful solving problems so clearly .i was so happy .thank you

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They answered my concerns and it was…
They answered my concerns and it was very much appreciated.

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The Insurance representative was…helpful .
The Insurance representative was professional & helpful with my needs @ the time I called in. I appreciate that very much .
Mrs Lymon-Mitchell

Reply from Transamerica

Reply from Transamerica
I was very pleased to get a live person…
I was very pleased to get a live person virtually immediately. She knew exactly what I was trying to ask, was professional, caring, and efficient.
I love the autopay for my life insurance! So far my experiences have been outstanding, and I've had this insurance well over a year now 🥰🥰

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The agent was very helpful and polite…
The agent was very helpful and polite and sent me the required forms for a beneficiary change.

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Was able to solve all over the phone…
Was able to solve all over the phone ,pleasant agent

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I needed to update my Medicare number…
I needed to update my Medicare number so called Transamerica. The person who picked up the phone took my new number, and that was it.

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Reply from Transamerica
The Representative Ms
The Representative Ms. Izzy, was patient, professional and solved the problem.

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I thank God that it wasn’t an all day…
I thank God that it wasn’t an all day thing, trying to get to talk to a human. I just wanted to know if they had received my payment. For June, July & August.

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One phone call and I got all I needed.
I needed help with questions about the procedures as to what happens went I pass. I got everything I needed almost immediately by an very experienced gentleman who made sure I understood everything he had told me..

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The staff is very nice and aware of…
The staff is very nice and aware of what’s going own

Reply from Transamerica
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