TrainFor Group Reviews 27

The training is utterly rushed (your paid time is split/shared and so you'll end up paired with random newbies, some may already have extensive large vehicle driving experiences elsewhere) and so you'll be offered the same amount of practice sessions, regardless of how new or comfortable you are.

The culture is also VERY problematic. Excessive Gossiping and unprofessional locker room (school type) comments is widespread. In short, trainers would be heard *itching about everything under the sun, including criticising newbies who've turned up to be taught how to drive, only for some to be half way into their first training day, and yet half of the trainees have already got many complaints about the mentors not being professional.

Despite the sham that newbies are not supported - the *itching would spread to the extent that our trainers would end up gossiping about the newbies in the other cohort of training (not knowing us newbies have already vented amongst ourselves of the various bad culture and poor teaching standard LOL)

It was also disgraceful that the locker room chat, would also include sexual innuendos towards female staff secretaries (in the presence of us newbies) and while these individuals might have grown accustomed to accepting such "chat" from older male senior trainers, it's still not professional and at minimum should be kept amongst themselves (not in the company of newbies whom have come to learn to drive)

Lastly and in regards to great caution for BAME (Black and other minority ethnic group) applicants etc. - be prepared to hear all sorts, including so-called 'jokes' about newbies names [i.e. one Jewish fella was criticised and ridiculed multiple times by staff for having a long spelt name], stories about out of work trainer antics, past trainer to BAME newbie incidents [see my other upcoming example below] as well as questionable culturally related sensitive chat/banter/gossip.
-For example, a Caucasian trainer I had, was about to teach me (none Caucasian) and another Caucasian newbie about the HGV checking procedure - but before teaching us, he told us (looking at me) that he hopes I'm not offended by the mnemonic the company uses to help newbies learn (get ready for it) - he (the trainer added), he'd recently had a trainee whom was allegedly from Zimbabwe whom he (the trainer) perceived felt some type of way about the said study mnemonic, and so felt telling me this would somehow soften a potential blow.... so the said mnemonic, used is BLACKS - (standing for Brakes, Legs, Airline lines, Clip, and Kingpin etc.) - so why the trainer needed to make this racial was NOT NECESSARY. I fortunately told my trainer, that it was unnecessary later on, on the day too - but the point remains as an example, because there was other 'talk' and about other groups, not to mention the newbie Jewish fella referred earlier above.

Ultimately - and inconclusion find a professional provider and even if it cost more, pay more (if needed) for a professional service, not any cheap providers that provide lip service when it comes to equality and professionalism
Also, and if you’re brand new to HGV driving – having one to one training is ideal, not paired (group) training which is offered here, as you may need additional practice time, to focus more, especially without all the aforementioned distractions.

Good luck newbies.

Amazing training center would like to thank Wayne for the training passed my hgv cat c test everything from start finish they were so helpful couldn't recommend enough anyone thinking of doing their training definitely give these guys a call

I was looking to do my class 1 training and come across TFG , from start to finish the process was simple they took care of all the forms and booked my medical and theory tests with ease the office staff are a credit. I started my training with my instructor Keith who showed me everything and made the who experience simple and not overwhelming. I had never driven a HGV before so was a big jump from a car , with Keith’s help and experience I passed all of my practical tests first time and gained my license so thank you Keith and all of TFG for all your help and knowledge to get me through. Even the MD was there to help if needed and showed a friendly presence.I recommend anyone who is serious about getting there HGV license to call TFG as you will not regret it.

Thanks again

Would Like To Thank TrainFor In Assisting Me With Obtainment Of My C+E. All Members Of Staff I Encountered Were Friendly, Helpful, Full Of Knowledge And Banter (Had So Much Fun). During My 4 Days Training (Which I Thought Might Not Be Enough), My Instructor Wayne (Who Is Properly The Best Instructor Going) Managed To Help Me Combat My Nerves And Prepare Me For Not Only My Test; But For The Real World. Additionally, Keith (Who Helped Me With Reversing) Was Absolutely Amazing At What He Does. Passed All Tests First Time (Reversing & Coupling, Practical Driving & CPC Module 4). I Most Certainly Recommend This Company For Anybody Whom Wishes To Acquire Any Form Of Training.

Also, I Was Having A Few Issues With My Car And EVERY Member Of The TrainFor Team Went Above And Beyond To Resolve The Issue. From Meeting Me At The Petrol Station To Jump Start My Car, To Installing A New Battery, To Picking Me Up And Dropping Me Off At Local Stations So I Could Get The Train Home (Pimlico) When I Was Unable To Drive. They Was NOT Simply Here To Collect Money And Train, But To Provide Assistance Where They Could.

THANK YOU SO MUCH FOR EVERYTHING !!!

After completing other test with other company’s I was recommended train for group and I was not disapointed from initial booking to completion of my c+e the service and staff where fantastic Dan my instructor for on road training was friendly respectful and consistent in his professional approach to training top marks for this guy thanks guys Rob

Did my Car to HGV 1 Course
w/e 12/7/24
started with my Theory
special shout out to Codie who was
very helpful in providing Course knowledge & tips to guide you through
the Theory
Now the practical
what a great week
My Instructor was Daniel Crees
He put any nerves at rest within the first
10 minutes of meeting him
Great Dry sense of humour & great Banter put any doubts to rest
Great knowledge & tips to get you through your Practical test & to take with you onto the open road
10/10
Well Done Train For Group
Darren/Whitstable

Cannot fault Trainfor Group. From the ladies in the office to the instructors, a very professional set up.
The ladies in the office cannot do enough to help and are very flexible in helping to book courses or tests.
Dan Crees was my main driving instructor and took me from a novice to a very confident driver. Thank you Dan
Would recommend this company

John Calder was my instructor for cat c, he gave useful direction in a professional and friendly manner. I would recommend train for group!

Fantastic company, people, professionalism and organisation!

I spent 5 days across a 7 day period here and i can not fault the team or training given!

If you go with the attitude that your here to learn and listen to instruction, you will pass your examination.

Credit to Wayne for his patience, professionalism and all round experience in teaching new candidates.

I had a great time with everyone, and the instructor I had for my on road training, Kev, was fantastic at getting me ready for being out there on the road in an artic. Can't thank you enough.
Also, big thanks to Dan for teaching me how to reverse and getting me over my nerves!

I was very apprehensive and nervous about taking my D license, My instructor, Martin was the coolest, calmest, straightforward, clearest, Honest, professional I could have wished for. I took my test and confidently passed.
All the other instructors are always encouraging and take a moment to stop to ask how I'm getting on, Its not just me, they do it to all the pupils, wether your going for a C+E, D or C1 they all to a man encourage you, I found all the office staff friendly, approachable, sorted out the few mishaps professionally and always kept me informed of what was going on. They dont baby us, we are grown up, drive cars and as such they respect and treat us in the correct manner.

I booked the class 2 course for my son with them. they offered me 3 days from 8am to 4pm with tests on Wednesday. in the booking process everyone was available and kind. first day ok, second day my son comes home at 1.30pm. I try to talk to someone but everyone is busy, so I thought if they finish soon they believe that the boy is ready and everything is fine. on Wednesday he was sent home at 12 and the test moved to next Monday. I try calling, emailing, texting but can't talk to anyone. we all know that a new driver going straight to the test after 5 days without driving is 90% fail. in fact it failed, always impossible to talk to someone to get advice on what to do I felt treated like I had the plague. anyway we book another test and the result is the same. We wait in the office to talk to an instructor and after a while he suggests another day of practice plus tests. we ask when a free slot is available and they say the girls are busy, one is eating, another is I don't know where and we will be emailed with the quote. they quoted me for half day training plus test for £690... we can all make mistakes but the difference between professional people and incompetent people is the way they make up for mistakes. what would I expect? at least a small warm up before the retest moved for no reason. however there are many serious companies in North Kent, better to spend a little more than deal with people like that. I only regret my 2k given to them. My son passed the test with another company easily

Passed with train for group on 6th October! Didn’t have much experience before starting course but found the training given first class ! My instructor Steve was top draw and a pleasure 👍 Office staff was on the ball at all times thanks kodi and harry. Thanks Danny Morris

Great team when I done my C+E training and the instructor I had Keith was amazing extremely patient, calm and supportive throughout can’t recommend enough an amazing bunch of people and wouldn’t hesitate to go back again to do any other training and would recommend to anyone that wants wants to upgrade their license

I have just completed my Class 2 training today with Keith and can happily say that I passed 1st time with NO Faults. Keith is a brilliant Instructor and Mark from the DVSA is also a very nice Examiner. The facilities are excellent on site and the team of Instructors are a great bunch. The vehicles are very nice to drive too. Thank You Keith and the Team for everything this week.

Amazing company, definitely recommend! I had Steve as my instructor for my C1 course and passed on my first practical test attempt. Everyone is so welcoming and friendly and they are very patient!

Great company and great bunch of people.
Had Kev for my class 2 and what a top bloke he is. Can’t recommend him enough, very detailed and trains you to a high level.
Will be going back for my class 1 at some point.

We own a motorhome, my husband always drives because I’m nervous of the size of. My instructor got me out on the road in an ambulance within 10 minutes. I spent the next 3 hours trundling around East Kent. The tuition was kind, expert with safety upmost. We finished off with parking practice. I now feel equipped to drive our bus and I am very grateful. Marvellous highly recommended *****

Highly recommended company & tesco for putting me through even tho I have only been with Tesco 1 year !. The the training and coaching towards my C+E was 100% as I passed on my 2nd attempt on 19th October 2022. it’s been a long 3 months since my 1st test Keith my instructor for the 2 days was very helpful and guaranteed me that I would pass (happy days) Anybody looking to do the course this company is highly reccomnced even if it’s a 4 hour drive 😆

Would recommend to anyone even those who are a little nervous,the instructors were patient and very good at teaching and correcting my bad habits which enabled me to pass my class 1 HGV test at the 1st attempt.
Office staff were very helpful with my queries.
On site facilities are excellent including free tea and coffee.