Trailvision Reviews 129

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Had the dreaded creak from my bottom bracket. Bike shops wanted £80 to replace the bearings. I bought a cheap bearing press set off Temu £16 and 2 bearings from Trailvision (£20). The bearings were b... See more

Rated 5 out of 5 stars

So far I have ordered new headset and bottom bracket bearings from Trailvision on two separate occasions. Opting for the Blue Seal brand they seem smooth but time will tell on longevity. The service f... See more

Rated 5 out of 5 stars

Couldn't have been more helpful. Turns out I've got a rogue canyon with bearings that identify with pre 2016 models but Tom was aware of the anomaly and even sent off correct replacement before I had... See more

Rated 5 out of 5 stars

Super products and quality and super quick service. Arrived very quickly with the standard included postage. Have used before for a full set kit of rear suspension for my Specialized Enduro. This orde... See more

Company details

  1. Bicycle Store

Written by the company

Supplier of bicycle bearings and parts, for suspension pivots, wheel hubs, bottom brackets and headsets. Over 15 years of experience we can be trusted to get you up and rolling again.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

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Rated 3 out of 5 stars

PF30 bearings

Had the dreaded creak from my bottom bracket. Bike shops wanted £80 to replace the bearings. I bought a cheap bearing press set off Temu £16 and 2 bearings from Trailvision (£20). The bearings were better than the FSA originals and fitted perfectly. Great product great service. Saved £36 and still have the press set to use again, happy days 😄
Udate 😡 4 months on and one of the bearings has failed already.

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Said my order would be despatched with…

Said my order would be despatched with 24 hour delivery and I would receive notification of despatch. 5 days later and I have received nothing and no reply to messages.
Website has no contact information. Having to make a claim through Paypal
Finally got my first response from them when I made this review.
It was the numerous messages on the MTB groups from people who had never received their orders that made me realise I was probably being conned and that they had no intention of sending my order. AVOID AVOID AVOID

4 May 2025
Unprompted review
Trailvision logo

Reply from Trailvision

Thank you for your feedback, and I'm sorry to hear you're unhappy.

I’ve personally looked into your case and can confirm that your email was replied to just three hours after it was received—at 9:09 AM, which was actually two minutes before this review was posted. As we are not a 24-hour business, we’re generally unable to respond to messages outside our working hours, but we always strive to respond first thing in the morning.

I can also confirm that we emailed you on the 5th to inform you of the despatch delay. Additionally, we noticed a PayPal claim was opened just four minutes after your first email, which wasn't necessary as we issued your refund as soon as we opened for the day, per your request.

We’re always here to help and truly value our customers' patience and understanding.

Rated 5 out of 5 stars

A company that cares

Really intuitive website gets you to the correct bearing quickly. Fast and efficient delivery service with excellent personal service. A company that definitely cares.

25 November 2024
Rated 5 out of 5 stars

A Fantastic Company to Deal with!

A Really Helpful Company. Answered all my Questions before my Purchase, making it easy to get the Right Parts. Would "HIGHLY RECOMMEND." I will use again when the need Arises. Thanks Guys.👍👍

29 October 2024

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