The RVR3 I have barely moves and has about a 15 minute run time before the battery dies. All this I could have dealt with but trying to get the 18' boat & trailer (weight of maybe 2500 pounds) over a... See more
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See what reviewers are saying
This trailer valet has a major design flaw, it does not stay in the upright position under stress. The wheel will start moving out from under the ball coupling pretty soon after 1 or 2 feet of movemen... See more
Short Version: Like many things about towing in the US, don't trust the maximum specification: the 5X is said to be good to #500 tongue weight, but it's not. The side-mount bracket is not strong eno... See more
Battery charger cooked the battery not a smart charger, and the company says that battery is discontinued and there is a $650. Repair kit. My unit is 18 months old out of warranty and for spending ove... See more
Company details
Written by the company
Our powerful, easy to use trailer mover will allow you to maneuver your boat or RV trailer into a limited space, around corners, forward/reverse easily. Shop today!
Contact info
16021 Euclid Avenue, 91708, Chino, United States
- 8448469344
- support@trailervalet.com
- trailervalet.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast shipping works perfect
delivered in a timely fashion
Not enough time since purchased
You have to bend over too far to use…
You have to bend over too far to use it,. Makes it difficult especially if you have to hand crank. That being said I still recommend it

Reply from Trailer Valet
Quick install and operates as advertised
Quick install and operates as advertised! Very Happy.

Reply from Trailer Valet
Outstanding piece of equipment that…
5X is Outstanding piece of equipment that easily moved our 31 ft Airstream 50 ft up a 4% grade. Granted the airstream is empty but probably weighs 2500 lbs. Used the low gear with hand cranking but will use the high gear next time. Precision steering within an inch as needed. Did not have to do any major turns. It wasn’t clear to me on the website but there is pin you release when ready to move that lets the wheels pivot and then steer easily with the handle. Brake is activated by the handle gear locking mechanism. Very secure does not feel like trailer will run away at all. Highly recommend and I never usually write reviews. Will be getting an additional clamp to keep on boat trailer and use the 5X with that also.

Reply from Trailer Valet
It works pretty good
It works pretty good. Not as easy as the video shows. The brake is a nice feature

Reply from Trailer Valet
Complete SCAMMERS
Complete SCAMMERS! Look out! Stay away from these guys! I purchased a thousand dollar trailer valet on trailervalet.ca . The unit was completely useless. Now that I am requesting a refund I found out that the .ca site is run by a slimy litte company in Montreal called xtreme Vision imports. The email contact Ray Degani won't even reply to my emails. Now that I have a problem with the unit. These guys get your money and then completely ignore you when there is a problem. The people at trailervalet.com are no better than this guy. They simply told me that it's not their problem and I need to deal with Ray Degani from trailervalet.ca. now I am left with a thousand dollar useless paper weight. Trailer valet is a complete scam! Save your money . Spend a little more and get a parkit360. I hope this review can help someone avoid these horrible people.

Reply from Trailer Valet
The process for ordering was easy
The process for ordering was easy. I can only comment on the product when I receive it.

Reply from Trailer Valet
does not work well on stone
does not work well on stone. I am sure this would be great on paved surfaces only

Reply from Trailer Valet
ok If you know how to make it better
It worked great for 6 months to a year then the cheap bushings wore out. luckily I work at a machine shop so I made some stainless bushings worked great smooth as butter. After a short while it started wearing the outer housing. So once again thankfully I have access to a Machine so I made some stainless plates and bolted them on the outside with the bushings. Now everything is like brand new only I have made your product 20x better so I guess now I have a modified trailer valet 20x. maybe try incorporating some of my design in yours and it will be worth having. If I hadn’t had a machine shop and the knowledge of how things work it wouldn’t have lasted a year.

Reply from Trailer Valet
It is a very good device.
It is a very good device to maneuver my boat to where I want it to go. Other than having to bend over while cranking it while moving it around it is fantastic. Definitely recommend for the elder sportsman who can't move there boat around like they used to.

Reply from Trailer Valet
Good heavy product
Nice unit will certainly assist in moving pull behind rv into the storage unit.

Reply from Trailer Valet
So far so good.
Very quick delivery via FedEx. Easy install. The Traler Valet 5X seems very sturdy The tongue of my RPOD is a little tight since it also has a battery, propane tank, and anti sway hitch attachments, so there is not enough room to rotate the Trailer Valet to stow, but that is OK since it is easily removable. Tested it a little. Easy to hand crank on concrete with slight slope. Got the Valet on mud and it sank and the wheels lost traction, but that was expected. So far so good.

Reply from Trailer Valet
Great service and product
Great service and product. The trailer jack works really well.

Reply from Trailer Valet
great product and company.
i installed the valet and tried it out. WOW I couldn't believe how easy it is to move the trailer without hitching the truck to it. I am very happy with the purchase and the way your staff handled my order in this time of crisis. I will spread the word around about your company. thank you again.

Reply from Trailer Valet
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