Trading 212 Reviews 

103,656
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 35,834 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that setting up accounts is exceptionally straightforward, and the mobile application is very intuitive, highly responsive, and extremely easy to navigate for daily investments. People also deeply appreciate the competitive interest rates, low trading fees, and the helpful tools available for portfolio management. However, some people mentioned that navigating the interface can be challenging initially. Reviewers noted that the application takes time to figure out and understand completely at first. Customers also observed that finding basic features and navigating operations can take time initially.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the application as easy to... See more

Application

Customers consistently note positive experiences with application, highlighting that it is intuitive, easy to... See more

Website

Customers reported strong satisfaction with the website, highlighting that it is very easy to use and... See more

Value for money

Reviewers express great satisfaction regarding value for money, frequently highlighting the zero-cost... See more

Price

Consumers find price to be positive, highlighting competitive interest rates and minimal trading fees across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love using Trading 212 since starting 2 months ago. So easy to use and packed with lots of information to help me to decide whether to buy, hold and sell. Highly recommend this app. Started investin... See more

Rated 5 out of 5 stars

I am 83 and didn’t realise the isa wasn’t a managed fund and that most of my money was just left in cash. I am not experienced at picking stocks and shares so I needed to close this account. The a... See more

Rated 5 out of 5 stars

Extremely easy to set up an account, never had any issues with the app either. Competitive interest rates & very easy to deposit/withdraw. Can withdraw money at any time & the funds reach your account... See more

Rated 5 out of 5 stars

Trading 212 is an excellent platform, even for beginners. Trading fees are zero or low for many transactions (subject to taxes etc as applicable). And there's a lot of choice.


Company details

  1. Stock Broker
  2. Investment Service
  3. Non-Bank Financial Service

About Trading 212

Written by the company

Trading 212 was founded in 2004 with one simple idea - to make the financial markets accessible to everyone. We reinvent how trading and investing work by creating exceptional products people love. Trading 212 is built with passion by highly driven people who strive for excellence and value freedom.

Over the past few years, our client base has grown to over 5 million lifetime funded accounts globally, and client assets have grown to over £25 billion, including holdings of all clients globally. We're democratising the financial markets with free, smart, and easy-to-use apps, enabling anyone to trade Stocks, ETFs, and more...

  • Commission-free investing for everyone.* Buy stocks instantly, select how much to invest and get your shares within seconds.
  • 24/5 trading with fractional shares on your favourite US stocks - only on Trading 212.
  • Automate your investing with Pies - build your own or choose from ready‑made portfolios.**
  • One account, 13 currencies. Avoid FX fees by investing in your local currency.
  • The 212 Card: 1% cashback, no FX fees, true interbank rate.***
  • Earn interest on uninvested cash - paid daily, no limits, withdraw anytime.****
  • Free portfolio transfers - paperless, automatic and easy.
  • 24/7 support whenever you need help.


* Other fees may apply

** Execution only service. Not investment advice or portfolio management.

*** 212 Card available with an Invest account. ATM withdrawals are free up to £400/€400 per month, 1% ATM fee applies thereafter. Get up to £15/€15 cashback every month. Other fees may apply.

**** If you enable interest, we will hold your cash in qualifying money market funds and banks. Otherwise, we will hold it only in banks. Interest applies on cash in an investment account. Terms apply.

Want to read more?

Available features may differ for Trading 212 AU. Refer to the AU terms for more information.

When investing, your capital is at risk and you may get back less than invested. Past performance doesn’t guarantee future results.

Build wealth every day

Written by the company

Our mission is to enable everyone to build wealth. We reinvent how trading and investing work by creating exceptional products people love.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

104K reviews

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4.6

All reviews

(103,656)

38,025 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

User friendly

App is well laid out and is user friendly

22 September 2026
Trading 212 logo

Reply from Trading 212

Thank you for the positive review, Ryan.

We're happy to hear that you like the app and find it user-friendly.

Rated 1 out of 5 stars

I don't find the app user friendly

I don't find the app user friendly, I can't see what I've paid in or what's happening in my account, generally the whole thing is not easy to navigate.

22 September 2026
Trading 212 logo

Reply from Trading 212

Thank you for sharing your feedback.

We’re sorry that you haven’t found the app easy to navigate. You can view your deposits, withdrawals, and other account activity in the History tab, accessible from the main menu.

If you need any help navigating the app, please contact us through the live chat or the t212.cc/ask form. Our support team is available 24/7 and will be happy to assist with any questions you may have.

Rated 5 out of 5 stars

Ease of access

Ease of access, and clear abd easy to understand information

22 September 2026
Trading 212 logo

Reply from Trading 212

We appreciate your feedback, Kevan.

We're glad you find the app easy to access and that the information is clear and easy to understand. 🙌

Rated 5 out of 5 stars

Amazing

Amazing. No need more words.
Just love it

22 September 2026
Trading 212 logo

Reply from Trading 212

Thank you for leaving us a review, Ivan.

We're happy to hear that you're loving the app.

Rated 5 out of 5 stars

Easy

Ease and AI assistance making investing available to everybody

22 September 2026
Trading 212 logo

Reply from Trading 212

Thank you for the 5-star review, James.

We're happy to hear that you're enjoying the app.

Rated 5 out of 5 stars

Transfers quick

Transfers quick, secure and easy

22 September 2026
Trading 212 logo

Reply from Trading 212

Thank you for the positive review, Carol.

We're happy to hear that you're satisfied with our app.

Rated 1 out of 5 stars

YOUR FACE IDENTIFICATION SYSTEM REPEATEDLY FAILS,

ALSO i know how many retry you give 1 THATS IT 1 CHANGE BEFORE YOU HAVE TO RE AUTH ID FACE MOBILE CHECK WHAT A WATE OF TIME AND PRIVACY

why dont you give aleast 3 -5 attempts to get it right before doing the reauthorize mobile id check paper please thing

YOUR FACE IDENTIFICATION SYSTEM REPEATEDLY FAILS, CAUSING EXTREME FRUSTRATION WHEN ACCESSING MY ACCOUNT AND FUNDS.

HERE ARE THE CORE TRUST AND ACCESSIBILITY POINTS REGARDING YOUR SECURITY PROTOCOLS:

RECURRING AUTHENTICATION FAILURES: The facial recognition and AI verification systems consistently fail for infrequent users, preventing seamless account access despite setting the browser and device as trusted previously.[1]
EXCESSIVE VERIFICATION BURDEN: Requiring repetitive manual identity submissions—such as photo IDs and utility bills—creates an unreasonable barrier compared to industry standards on alternative investment platforms.[2]
PRIVACY AND DATA CONCERNS: Continuous demands for biometric and personal documentation raise serious concerns regarding user data handling, intrusiveness, and retention practices.[3]

ACCOUNTABILITY AND SUPPORT DELAYS: Delayed or unresponsive customer support channels during locked-out states effectively restrict access to personal financial assets, leading to severe customer dissatisfaction.[4]

19 September 2026
Unprompted review
Trading 212 logo

Reply from Trading 212

We regret to hear about your experience.

We’ve already replied to your previous review, but in case you haven’t seen our response, we’ll address the same concerns here as well.

A trusted device can lose that status in certain situations, such as after clearing cookies or browsing data, after using a VPN, after installing certain browser extensions, or after using Incognito mode. When that happens, the device may be recognised as new, and a selfie check can be requested again. This is an additional security measure designed to help prevent unauthorised access to the account.

Poor lighting, blur, reflections, camera quality, or the face not being fully visible can prevent a selfie from being accepted. If that happens, an alternative option, such as scanning a QR code with your phone’s native camera, may be available, allowing you to capture a clearer image and complete the verification more smoothly.

On a side note, additional documents can also sometimes be requested after an account has already been verified. This forms part of standard KYC and risk-management requirements and may include documents such as proof of address or a renewed identity document once the previous one has expired.

We also understand the privacy concerns around these checks. All personal data provided by our clients is kept confidential and handled in accordance with the latest GDPR requirements. We do not share personal information with third parties outside the circumstances permitted or required by law.

We’ve located your case and provided more detailed information addressing your concerns, along with guidance on how to complete the verification successfully.

Rated 5 out of 5 stars

Really easy

21 September 2026
Trading 212 logo

Reply from Trading 212

Thank you for rating us with 5 stars, Kevin.

We're glad you find things really easy. 🎉

Rated 3 out of 5 stars

Good to be able to see different…

Good to be able to see different investments but don’t find the user interface particularly easy to understand.

21 September 2026
Trading 212 logo

Reply from Trading 212

Thank you for leaving us a review, Clare.

We’re glad you appreciate the range of investments available, although we’re sorry that you haven’t found the interface easy to understand. We’re continually working to make the app clearer and more intuitive, and we’ll keep your comments in mind.

If you need help navigating the app, please contact us through the live chat or the t212.cc/ask form. Our support team is available 24/7 and will be happy to assist.

Rated 5 out of 5 stars

Easy to use website.

Easy to use it, lots share.

20 September 2026
Trading 212 logo

Reply from Trading 212

Thank you for leaving us a review.

We're happy to hear that you like the app and find it easy to use.

Rated 1 out of 5 stars

Tricky platform

Not so great as they say.

1 September 2026
Trading 212 logo

Reply from Trading 212

We’re sorry to hear that you found the platform difficult to use.

We’re always working to make the app as clear and intuitive as possible, and we’d appreciate it if you could share which features you found tricky or didn’t meet your expectations.

If you have any questions or concerns, our support team will be happy to address them. We're available 24/7 via the in-app chat and the t212.cc/ask form.

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