Tradesmenonline Reviews 

175
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not trust this company. I was contacted by Lee, who explicitly promised that they would provide at least 10 leads every single month. It has now been over a month since I signed up, and I have... See more

Rated 5 out of 5 stars

Had a call from one of the lads, they were professional and I wasn’t pressured to make any decisions. I took the opportunity around 3 months ago and I’m glad I did. I’ve received an increase in calls... See more

Rated 5 out of 5 stars

amazing service, cannot fault these guys! great communication all the time! 100% recommend, me and my dad have seen a great return on our investment

Rated 5 out of 5 stars

So happy that I joined! I joined for 6 months and have seen an increase in business opportunities. Some previous reviews say they haven’t had phone calls off the back of signing up on tradesman, howev... See more

Company details

  1. Advertising Agency

Written by the company

Advertising company. Customers will visit our website and contact a local tradesperson directly via there profile .


Contact info

3.5

Average

TrustScore 3.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(175)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not trust worthy at all

Not trust worthy at all , I bought their lead for 3 months and paid £418 on the condition of getting 10 jobs in a month it’s nearly 2 months now , I didn’t get anything I spoke to their boss but they are modern thief so don’t get fall in theirs traps . Never recommend them , rubbish company , big disappointment

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful

Used this company to find a builder for my elderly Aunt and Uncle, and I was not disappointed, the company I used were amazing and really paid attention to detail! I will definitely be coming back to this website any time I am in need of a tradesman!

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Lee

Brilliant service from Lee!
Talked me through the whole service and answered all of my questions.
Signed up for 6 months & I’m 3 months in and I have seen a difference. I’ve had more customers contact me via my website than ever before.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Great company

My husband has recently just renewed for a further 6 months with tradesmen online, he started up a year ago and has had a good cash flow of jobs come though… would definitely recommend for new companies, we’re really happy with this service

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, has helped to bring in a steady flow of work. I’ve been onboard for a year now and I’d recommend this to any tradesperson.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Signed up and has worked great for me

Signed up and has worked great for me, get regular work from these guys which has been great for my business and helped to build my client base. Lee was very professional and answered all questions I had, and give me any other information i need, top bloke and very polite!
I would recommend this company!

3 August 2023
Unprompted review
Rated 1 out of 5 stars

Got a cold call from a lady selling…

Got a cold call from a lady selling this service . I was told there was a big shortage in my area for my particular services. She actually said it would be embarrassing for her if she could not get me at least the money I had paid them in jobs . Well after 3 months I didn’t even receive one call or inquiry. Do not use this company !

11 May 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

I paid for one year. I didn't get a single call from the clients during that time. 300 pounds went to the bin.
Thank you !!!

29 July 2023
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

We have requested more information which you have declined to give. We have reason to believe this is a fake review and have requested Trustpilot to investigate.

Rated 5 out of 5 stars

Very satisfied

I’m writing this review on behalf of my dad who recently became a member of Tradesmen Online. He’s never really bothered with advertising online before as he’s been a plasterer for over 30 years and always had enough work but thought he’d trial it for 6 months. It’s been about 4 months since he joined and he’s positive he will be paying for it again when the time comes to renew, he thinks highly of his account manager Darcy who continues to support when he’s got any queries.

13 July 2023
Unprompted review
Rated 5 out of 5 stars

Great value for money

This company reached out to me in May and I thought i’d give it a go for 6 months. Wasn’t too familiar with the company so I was a bit wary at first, spoke to a young lady called Darcy who was great with walking time through the process. highly recommend.

16 May 2023
Unprompted review
Rated 1 out of 5 stars

Disingenuous company

Had a cold call from this company today. A very charming lady and I decided to give her the platform and allow her the time to show me what was in her locker. After about 10 minutes of listening to her rattle on about how great Tradesmen online were and about how they were affiliated with this ‘Grand Designs’ TV show (never heard of it, as I don’t watch rubbish TV like that); I decided that I’d heard just about enough of her rubbish.

You see, I’m not 5 minutes in business. I understand that a lot of these tradesmen platforms are full of it. They promise the earth and deliver very little or absolutely nothing. Most of them are run by white collar types, who believe that the man in the white van is stupid. This lady really did sound very stupid indeed, especially when I turned the screw and started talking about my experience of these types of platforms and when I started to enquire about prices, she couldn’t answer any of my questions; instead telling me that she’d have to feed information into the system and that she’d call me back.

They won’t call me back, because they know that I know they’re a scam outfit and they know that I wouldn’t touch their product with a disinfected barge poll. Thank you very much to the lady wasting 16 minutes of her life trying though.

I’m totally of the opinion that the positive reviews are completely fake. The positive Facebook reviews are completely laughable - clearly not tradesmen.

I’ve decided to review for awareness and to warn tradesmen to stay away from lead generation companies. Generate your own leads and get these scam artists out of your cities. More work for everybody then.

30 June 2023
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Hi Richard, thank you for your review. We welcome positive and negative feedback as it helps us grow as a business. However, i would like to address a couple of points. As you pointed out "im not 5 minutes in business", i think its unprofessional to say an 18 year old female sounded very stupid, especially just starting out in her first employed job in the current climate. Also, we dont give prices out straight away as they are all different as different tradespeople can cover mulitple trades and areas. We need to assertain exactly what you do and where you cover first. Tradespeople dont just give prices out without finding out what the cutomers requirements are and what the job entails.
Lastly, you have stated that you know we are a scam outfit. As a reputable business, we are not going to be accused of being a scam outfit and this has been passed over to our legal team. I invite you to give myself a call to discuss this further before the relevant action is taken. i also ask you to remove this review.
Ian Davies
Managing Director

Rated 1 out of 5 stars

Bank scam

So a lady rang me today on 07990 360181 from Tradesmenonline I have been told to take it down the original review that is.No problem I said so google the number and see what come up that all I say

30 June 2023
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Hi Gerald, we have further investigated your claim about the number in question. This number is not a phone Number used by Tradesmen Online Ltd.
Thank you
Ian davies
Managing Director

Rated 1 out of 5 stars

Spent all the time talking about

Spent all the time talking about how they work with Grand Designs. Blah blah blah!

29 May 2023
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Hi Andy, we are not quite sure why you would leave a 1 star review when you have only had a phone call and not experienced being on our platform. Reviews can hinder a business, especially when you leave a bad one and have never been on board with us. Maybe you can give me a call to discuss further. ian - 01782 390093

Rated 1 out of 5 stars

AVOID, AVOID, AVOID!!!

Joined in October. A very convincing seller who mentions Grand designs after every word.
I was promised up to three jobs a week and didn't have one for six months.
Then they called me to renew. They are very rude when they find out that I don't plan on throwing my money away again.
I think they are spamming with good reviews.

1 May 2023
Unprompted review
Rated 1 out of 5 stars

Don't bother

signed up in August 2022, not one lead, waste of money.

25 August 2022
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Hi Jonathan, we have just tried to speak to yourself by phone, and started to go over the stats with yourself but you hung up. We are here to help and resolve your issues as you have stated you have had no leads which is incorrect. Could you please call us please so we can easily resolve your issues. Thank you

Rated 5 out of 5 stars

The local Plumbing company that came to…

The local Plumbing company that came to our aid were fantastic and still remain to be so. We have used this company for any jobs that have arisen since and will continue to do so.
Thanks Tradesmen Online!

27 February 2022
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Thank you for your review of the company in question, Potteries Plumbing and Heating. We will feed your comments back to them.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look