Trade Show Travel Company Reviews 

260
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the booking agents for being exceptionally helpful, patient, and knowledgeable throughout the entire vacation planning journey. Travelers truly appreciate the supportive guidance, genuine personal care, and efficient communication provided by the team that make organizing getaways feel completely seamless and enjoyable. Some reviewers were not happy with mandatory sales presentations, unexpected extra costs, and significant difficulties encountered when attempting to modify existing reservations. Additionally, a few consumers mentioned feeling pressured by aggressive sales tactics, unhelpful customer support responses, and persistent follow-up communications concerning various promotional vacation packages.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting helpful staff and smooth booking... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that agents are patient, professional, and... See more

Customer service

Consumers find customer service to be exceptionally positive, consistently highlighting agents who go above... See more

Service

Reviewers mention positive feedback about service, noting that representatives handle travel arrangements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Appreciated all the time, help and support from Debbie L and Ely in getting my first trip set up. Debbie sent me more details on my trip package and answered my questions on the Welcome Letter. Then... See more

Rated 5 out of 5 stars

I would rate Debbie Leonard even higher if it were possible. She attentively listened to my concerns and addressed them promptly. She made me feel valued not only as a customer but also as a friend. H... See more

Rated 5 out of 5 stars

I had the pleasure of working with Debbie to book our family vacation. She worked with me until we found the perfect place and date in Puerto Vallarta. She was client centred, super friendly and very... See more

Rated 5 out of 5 stars

I initially "upgraded" with Adam B. I was given misinformation and promised things by him that I later found out were not true. I ended up getting a partial refund because of his actions. We still end... See more


Company details

  1. Online Marketing Agency

Information provided by various external sources

Trade Show Travel Co is a unique travel company based in West Palm Beach, Florida. Known for its one of a kind travel packages that never disappoint.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

260 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(260)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

Last year I paid over $1200 US for nothing

Last year I paid over $1200 US for, what I was told was, an all paid vacation package to a number of destinations. I keep getting calls from people that my data was sold to (about 5 a day) bothering me to take the vacation.
I just got a threatening call from Juliano Morina who identified himself as a "supervisor" with Trade Show Travel. He said that I am going to be sued because I did not do a 90 minute time-share presentation. I was recently told that I did not have to do this presentation (but I said I was okay with it). Juliano now tells me that I have to pay an addition $2000 because I did not do the presentation within 90 days. I was not told this when I paid. I made it clear that we would not be vacationing for a while at the time when I paid. Juliano said it was in my contract. I told him that I did not even receive the contract. He said he didn't care. I checked the email account that he told it was sent to. There is no contract there. He said it would have "deleted itself" if I did not open it within 48 hours. The contract email clearly never arrived, probably was never sent. When I asked for a number to call him back, he refused. So, I will be sued for "paying money" to these people. Think twice before saying yes to them.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Chelly & Jean have been amazing in…

Chelly & Jean have been amazing in answering all my questions as this is my first time purchasing something like this. They were knowledgeable & very patient throughout the process and made booking the trip seamless. Looking forward to continuing working with them.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Glad we had Jean Mosso on hand

So glad we had Jean Mosso on hand to answer our questions and set up our weekin Myrtle Beach SC? Jean answered every question clearly and made us felt confident about or accomodations. Thanks Jean!

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Called multiple times

Called multiple times. Unable to reach any human. Messages say they will return my call, usually in the next business day- total BS. No calls back after 8 calls with me leaving my number.
I call the original number who had contacted me- they say blow up
The customer service phone.
No confirmation email ever arrived - no follow up.
Appears to be a scam !!!

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Debra Leonard is the BEST!!!!

Debra Leonard is the BEST!!!!! We gave her a very short notice with the specific dates that we needed to travel. I didn't think it would be possible as it was less than a 30 day notice. Debra as always, calmed our minds and patiently worked with us using her expertise and knowledge to perform her miracles. She gave us good choices and took her time to make sure that it was what would be the best for us. Debra took all of the panic away from us by assuring us that we would be able to be accommodated even on such short notice. She takes care of all the booking leaving us only to decide what to pack. We look forward to our vacation in 8 days!
Last year I referred Debra to my son and daughter-in-law to help them plan and book a vacation for their anniversary. She was splendid and helped them find a wonderful, all-inclusive, relaxing resort where they were pampered and able to get away from the hustle and bustle of everyday life. They had a wonderful worry-free anniversary thanks to Debra and her expertise. They were very pleased with Debra and plan to call her again for their next vacation this year.
As for us, Debra is the ONE!!! She cares!!!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Kind and considerate employees

I have had nothing but good encounters since I purchased my vacation package. Today while booking my first vacation from my package I was helped by Jean Mosso, who was amazing! She was nice, considerate, and made sure I was happy! Very easy and quick booking.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of speaking with…

I had the pleasure of speaking with Chelly and she was great, I can't say enough about how patient she was. Shelly was very helpful in finding the right place for me to take my next trip. I really appreciate how knowledgeable she was regarding the information.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Mind at ease

Chelly was very helpful,polite and professional at setting my mind at ease after trying to contact Trade Show Travel. I was getting concerned I was scammed but she took good care of my worries and completed my reservations . Im looking forward to my trip and booking again through her. Great job Chelly!

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Vacation Packages not as advertised - fees, timeshare presentations every time!

I honestly don't know how they have so many 5-star reviews. My guess is they direct people here only after they've had a good experience with their booking agents, who are very nice and pleasant. But the sales and the actual vacation "packages" they sell are not what they promise. Here's my story:

I purchased a vacation package of 7 trips in Jan 2023 for about $900. We used one in May 2023 on a trip to Cabo, Mexico and had a decent experience, but we had to sit in a very long timeshare presentation. We also had to pay a substantial fee for taxes and resort fees (I think it was over $400) when we booked. About a year later, in Apr 2024, they offered a supposed upgrade for about $750 that, in addition to adding additional trips, promised shorter presentations ("ride around in a golf cart for 30 minutes") and no more resort fees, just local taxes which would only be like $15 per night. We had our 2nd child shortly after, so we didn't have a chance to use anymore trips. So almost 2 years later, I started feeling like we could do a family trip. However, after calling the reps for booking the trips, they told me there are no shorter presentations, and they're always 2 hours. And there is no "pre-paying" resort fees because those vary depending on the booking. I feel bad for the booking reps because they seem like genuinely nice people. But the sales reps will lie straight to your face to get a sale. Really trashy bait-n-switch tactics. Intentionally misleading. I was ok with the initial package, even with all of its caveats and shortcomings, but the "upgrade" was a total scam.

18 March 2026
Unprompted review

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