While Tradematrics seems like a professional platform, as a newcomer I struggled a bit with the interface and terminology. I was hoping for more guided tutorials or demo videos within the app. The cus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Tradematics is the world's first broker powered by artificial intelligence. We analyze tens of thousands of data directly out of the market from which you can benefit in your daily trading. Tradematics offers more than 1 500 trading instruments such as forex, stock indices, equities and commodities. We provide support in your local language 24/5. and We have a fast and intuitive mobile app, for mobile traders. For users who prefer desktop trading, we have MT5 platform.
Office Suite 1666, Level 16 (A), Main Office Tower, Financial Park Complex Labuan, Jalan Merdeka,, 87000, Labuan F.T, Malaysia
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and very easy to use. I appreciated the clear interface and the quality of the information provided. The overall experience feels smooth and professional, which really inspires confidence.
great platform in trading services, promising uses of ai to perform better trading options, highly reccomended……………………
The AI logic is fine, but the website isn’t fully optimized for mobile screens yet. Works great on desktop though. I’ll keep using it once they release a proper app or update.
It took me almost 3 days to get my account verified, even though they claim it's instant. Maybe it was due to high volume that week, but still frustrating. Once verified, everthing worked fine though.
The forex side works great, but the crypto data feels a bit limited. I wish they'd add smaller altcoins and faster refresh rates. Still, the overall accuracy is much better compared to random Telegram signal groups.
The dashboard sometimes lags when too many charts are open. Other than that, it's easy to navigate and educational. I think the platform still has a few bugs to fix, but overall it's promising.

Reply from Tradematics
The mobile app is fine and very responsive, but when I had an issue with margin calculations, the support team gave me vague answers. For a regulated broker, I expected more professionalism in their responses.

Reply from Tradematics
The trading part of the platform is fine, and I like the MT5 integration. But the account verifiaction process was slower than I expected. I had to re-upload my ID documents, which delayed my start by several days. Once I got in, everything worked smoothly.

Reply from Tradematics
My withdrawal took over a week, and support kept telling me to wait . Eventually it came , but the delay hurt my trust . They need to fix this if they want long term clients .

Reply from Tradematics
As someone new to trading I felt lost on the platform.the tools are advanced but not beginner friendly without strong knowledge,the tips don't help much.needs simpler guides

Reply from Tradematics
The platform does what it says, but I didn't feel it was much different from other brokers I've tried. AI insights are interested, but they didn't change my results much . Not bad, just average

Reply from Tradematics
The platform runs smoothly and support is polite , but I didn't find Andy's AI analysis as groundbreaking as advertised. Sometimes the signals were helpful, sometimes they were too generic. Good, but not perfect

Reply from Tradematics
I tested the AI copy trading. Some weeks were profitable, others were break-even. It’s a convenient tool, but you still need to manage risk. Don’t expect it to be 100% accurate.

Reply from Tradematics
My account took weeks to verify, with repeated requests for the same documents. By the time it was approved, I had already Looked at ot ger brokers. This needs serious improvement.

Reply from Tradematics
I requested a withdrawal and it took nearly two weeks before the funds showed up. Support kept saying it was processing,but the delay was frustrating. This needs to be fixed if they want long-term trust.

Reply from Tradematics
The Trading part of the platform is fine, and i like the MT5 integration . But the account verification process was slower than i expected. i had to re-upload my ID documents, which delayed my start by several days. Once i got in, everything worked smoothly.

Reply from Tradematics
The phone aap is fine and response, but when I had an issue with Margie calculation, the support team gave me vague answer.
For a regulated broken, i excepted more professionalism in their response

Reply from Tradematics
The technology here is impressive, expecially the AI-driven analysis and copy-trading. Execution is fast and I never had slippage issues on major pairs. However, the minimum deposit is quite high compared to other brokers, which makes it harder for casual traders. It feels more suitable for serious investors rather than beginners testing the waters. Worth it if you're ready to commit larger funds.

Reply from Tradematics
I had high hopes, but the onboarding took way longer than expected. Submitting documents multiple times really tested my patience. Once I was finally approved, the app itself was okay, but the slow start was a major downside.

Reply from Tradematics
The platform is fine, and execution speed is good, but as a beginner I felt there wasn't Enough hand-holding. A few more in-app tutorials or step-by-step gudes would make a huge diffrence. Right now, I think it's better suited for people with some trading knowledge.

Reply from Tradematics
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.