TradeLocks Reviews 148

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Contacted them for extra keys for a new lock. Went above and beyond Excellent service from the team Especially Joanne

Rated 1 out of 5 stars

goods not received. contacted after 11 days, no response. Opened paypal case after 13 days and order was cancelled within minutes of this. received a one line email stating cancelled, no explanation o... See more

Rated 5 out of 5 stars

I ordered a backset lock from Tradelocks, as their prices were much lower than anywhere else. I was not disappointed, despite there being some negative reviews. It came within two days and was a per... See more

Rated 5 out of 5 stars

Fantastic service and super products. Always deliver on time and it's a fast turn around from ordering to having a delivery. Thank you trade locks for all your hard work. Kind r... See more

Company replied

Company details

  1. Hardware Store
  2. Decoration and Interior Design Store
  3. Hardware Accessories Store
  4. Locks Supplier
  5. Locksmith

Written by the company

TradeLocks is a leading name when it comes to door hardware, security, domestic and auto locksmith tools. Brands include Fullex, Intelligent Hardware, Oro&Oro, UAP, Genuine Lishi, KeyDIY and many more. Buy your door hardware today!


Contact info

4.2

Great

TrustScore 4 out of 5

148 reviews

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Rated 5 out of 5 stars

Good price. Good service.

TradeLocks had available what i was looking for, at the best price i could find. ordering was easy. delivery efficient.

17 February 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Trevor. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Excellent company I ordered quite late…

Excellent company I ordered quite late at night and still arrived the next day would highly recommend

16 February 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Lynee. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, next day delivery, always well stocked, cannot complain at all.

15 February 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Mark. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 1 out of 5 stars

Waited 3 weeks for a lishi .also sorts…

Waited 3 weeks for a lishi .also sorts of.mad emails that did not make sense.? Total mix up

15 February 2022
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Reply from TradeLocks

Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with TradeLocks. Our goal is the total satisfaction of all our customers, and to provide a positive experience. We would like to get more detail about your experience so we can look into it for you. Please send an email to digital@uaplimited.com with any further comments, concerns, or suggestions you wish to share about your experience with us. We look forward to hearing from you. All the best, Team TradeLocks.

Rated 3 out of 5 stars
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Reply from TradeLocks

Hi Richard, thank you for taking the time to give us your feedback. We are sorry that you are not happy with our web selection of KeyDIY products. TradeLocks are proud to have sold KeyDIY for more than eight years and in that time, we have helped KeyDIY grow and test their products. KeyDIY is a part of our treasured past, and going forwards KeyDIY, Keyline and some other products will play no role in our future. We are of course fully committed to car and door opening products such as Genuine Lishi, and you will see some huge developments in that area shortly. As a business we are also very much committed to the locksmith and key cutter markets and again we have some exciting developments for those customers. All the best, Team TradeLocks.

Rated 5 out of 5 stars
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Sean. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Excellent service,

Excellent service,
Fast delivery,
Good experience, hope to buy more soon

3 February 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Anthony. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

First class service

First class service. Very helpful. excellent product for the job I needed.

3 February 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback John & Karen. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Very quick service and the lady on the…

Very quick service and the lady on the phone was very helpful.

2 February 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Mitchell. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Fast effect service

Fast effect service. Would recommend

27 January 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Richard. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Great products, great service.

Ordered replacement handles for the conservatory doors, which were delivered quickly and packaged well.
Ordered the PVD Gold Nanocoast finish, which I already have on the front and back doors of the house. No discolouration or corrosion at all, after a couple of years.

24 January 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Gordon. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Great service and really helpful…

Great service and really helpful assistance.

21 January 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Great service

Great service, stiff lock pair supplied, but replaced free with no issues.

20 January 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars
TradeLocks logo

Reply from TradeLocks

Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Reliable and efficient with constantly…

Reliable and efficient with constantly good prices

19 January 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Billy. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Great Service

Great service, plain and easy to order on the website ans quick delivery.

18 January 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Richard. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Lock arrived very quickly and was…

Lock arrived very quickly and was extremely easy and quick to fit, amazing quality and service

18 January 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Nikki. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Product was as it should be and…

Product was as it should be and delivered in time at the right price.

12 January 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Paul. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

Very good service

12 January 2022
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

Rated 5 out of 5 stars

I have found tradelocks very helpful in…

I have found tradelocks very helpful in the short time I have dealt with them snd hope to do more business with them in the future.

28 December 2021
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Reply from TradeLocks

Thank you for taking the time to leave us your feedback Jonathan. We really appreciate customers sharing their positive experiences! We look forward to you shopping with us again in the future. All the best, Team TradeLocks.

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