Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... See more
Company replied
I’ve just taken out public liability insurance for my new mobile automotive locksmith business and I’m very pleased with the cover provided. The policy was easy to arrange, clearly explained, and... See more
Company replied
Excellent Insurance company. Easy website to use and good choice of policies available to suit your needs as well as monthly instalments available. Affordable prices too.
Company replied
Company details
Written by the company
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Contact info
Mill Pool House, Mill Lane, GU7 1EY, Godalming, United Kingdom
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4.7
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy and simple to do business…
Very easy and simple to do business with and take care of you.
1 September 2025
Reply from Trade Direct Insurance
Thank you so much for taking the time to to share your feedback. We are very pleased that you were happy with the service you received.
Easy to use and not pushy sales tactics.
6 May 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We are delighted you were happy with the sales team.
Reply from Trade Direct Insurance
Thank you for your patience while we looked into this. We’ve reviewed the details and our team has now reached out directly to help resolve this for you. If you need further assistance, please feel free to reply to our email or call us.
Easy to renew liability insurance and…
Easy to renew liability insurance and great prices. Keep it up 👍
5 May 2026
Reply from Trade Direct Insurance
Thank you for taking the time to share your feedback. We are pleased to hear that you found it easy to renew and were happy with your price. Thanks again.
Reply from Trade Direct Insurance
Thank you for your 5 star review! We are pleased that you are happy with the service you received.
Used Trade Direct Insurance for years
Used Trade Direct Insurance for years, very happy with the cover and service
7 May 2026
Reply from Trade Direct Insurance
Thank you for taking the time to share your feedback. We are delighted you have chosen to stay with us for another year. Thank you!
Great thank u
4 May 2026
Reply from Trade Direct Insurance
Thank you for your review. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
We’re pleased to hear you were happy with the site and the price you received. We really appreciate you taking the time to share your feedback.
Thank you for the Conversation. Renewal
Thank you for the Conversation. On the telephone.. all good.
30 April 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy and quick to use. We really appreciate you taking the time to share your feedback.
Avoid at all costs
This company is a joke
They changed their policy wording in 2023 without telling any of the trades , which in turn helps them **** you over when you claim , they then pass you about more times than Bonnie blue , and you get no where , AVOID at all cost this company is a f***ing scam
3 February 2026
Unprompted review
Easy to use and a good price
19 April 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy and that you were happy with the price. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
We’re delighted to hear that you have renewed with us for another year. We really appreciate you taking the time to share your feedback
Very easy to use
10 April 2026
Reply from Trade Direct Insurance
We’re really pleased to hear you had a great experience, and we appreciate you taking the time to share your feedback.
A very easy to use online system!
A very easy to use online system!
I got my cover in less than 15 minutes!
9 April 2026
Reply from Trade Direct Insurance
We’re really pleased to hear you had a great experience, and we appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your lovely review. We really appreciate you taking the time to share your feedback.
very efficent & dont rip you off
been with trade direct for years & no stupid price increase like most companies when it comes to renewing
29 March 2026
Reply from Trade Direct Insurance
It's great to hear you are happy with your price and have renewed with us for another year. We really appreciate you taking the time to share your feedback!
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy to navigate. We really appreciate you taking the time to share your feedback.
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