Tractive Reviews 52,673

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers praise the product for its accuracy and reliability, providing peace of mind by always knowing their pet's location. Many highlight the excellent quality and user-friendly experience, noting the intuitive app interface and impressive live tracking. The long battery life and robust design are also frequently mentioned as significant advantages, making the device a top-notch and essential tool for pet owners. However, some customers also noted issues with battery life, mentioning that it can drain quickly, sometimes within 12 hours, or significantly decrease in performance over time. A few people experienced occasional inaccuracies in location tracking, with the device showing incorrect positions or experiencing lag. Additionally, some reviewers found the collar design awkward or the rubber strap prone to snapping, while a small number reported skin irritation on their pets from the device.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers are highly satisfied with the quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers being satisfied with the performance... See more

User experience

Users describe positive interactions with user experience, finding the app easy to use, intuitive, and fun.... See more

Location

Clients share positive opinions on location tracking, finding it accurate and reliable, which provides peace... See more

Application

Customers consistently note positive experiences with the app, praising its intuitive interface and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tractive Cat 6 mini is literally everything you'd ever need from a cat tracker. It's like your cat has their own smartwatch, plus the option of tracking. Finally a proper visible light too, and a long... See more

Rated 5 out of 5 stars

Tractive always tracks my Siberian Huskie's escape artist tracks. I have expetienced much less anxiety with their system. I usually can locate her when chasing after a rabbit or prey in under 15 minut... See more

Rated 5 out of 5 stars

I’ve had a fantastic experience with Tractive! The GPS tracking is accurate and reliable, and it gives me real peace of mind knowing I can always check on my pet’s location. The app is easy to use, t... See more

Rated 5 out of 5 stars

Ease of use and great app. I've been using Tractive tracker for my two cats now for more than 4 years...and it's got better and better. Looking forward to when we can buy the Cat6 Mini integrated... See more


Company details

  1. Pet Store

Written by the company

To keep your pet safe and healthy, Tractive provides the world's most trusted smart GPS tracker. Follow their every step with real-time tracking, get escape alerts with Virtual Fence, and monitor their well-being with Activity and Vital Signs monitoring. Tractive connects you to your pet for total peace of mind.

Smart GPS & Health Trackers for Dogs & Cats

Written by the company

Peace of Mind for Pet Parents
Tractive offers precise LIVE tracking, long battery life, and full coverage in over 175 countries. Set up Virtual Fences for instant escape alerts and go deeper with comprehensive Health Monitoring, including Vital Signs and Bark Monitoring. It’s the most advanced, reliable way to stay connected to your pet.

Free shipping on all GPS Trackers!

From our door to yours, at no extra cost.

We believe nothing should stand in the way of your pet's safety. That's why we offer free shipping on all Tractive GPS trackers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

53K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant, so each to set up and does so much more than our old tracker. More accurate too, fog works on a farm so important to know what he’s up to and where he’s hiding. Highly recommend

26 April 2026
Rated 5 out of 5 stars

Customer Service A+

Customer service answered my questions quickly and solved my problem. I started with Whistle, and liked their product for over a year until we were only getting coverage 50 % of the time. We changed to Tractive 2 years ago and have been happy with it.

23 April 2026
Rated 4 out of 5 stars

I had a problem

I had a problem. It came not working properly but I didn't know. As it got worse I contacted Tractive. It took 2 people and 3 days but a new one was sent. The new one works so much better.

10 April 2026
Rated 5 out of 5 stars

Tractive great!

I’ve been a huge fan of Tractive for a good few years and use for my Charlie, my 7 year old boy. He loves wearing it and it enables me to know where he is always when he’s out. Three of my friends have access too so are part of Charlie’s family!! Also love the weekly health reports and all the awards/activity records it provides. Wouldn’t hesitate to recommend.

26 April 2026
Rated 5 out of 5 stars

I’ve boughten so many Tracking devices…

I’ve boughten so many Tracking devices for my two Cats , they love to be outside and it’s safe where I live . I live in a tiny little Village in Saskatchewan Canada, but sometimes they’re gone longer than I’m comfortable with or go farther than I want. I can’t find them and I freak out ! So I was skeptical about these because of all the negative experiences I’ve had with others , but I thought okay these are the last ones I’m buying! I got them took about 30 minutes from out of the box to them being ready to go . I freaking LOVE THEM ! There are different options and prices to choose from, I only have one negative and it’s kinda a big one , the pricing section when you are just looking to buy them say MONTHLY! But in reality it’s a Yearly Subscription and with two Cats that need them , and of Economic Times aren’t the best it’s a pretty big investment or for me it was coming at just barely over 400 . They work fantastic truly they do , they pinpoint right where they are plus you can Live Track them and see exactly when they move , the Health Board is great and the History you can see the areas of where they are and the areas they like the best , my only advice would be to PLEASE give us the option to pay Monthly! As it would bring way more people to getting them , I’ve told so many people and they were like oh I’m getting those …….. Until the see the upfront costs involved, then they say oh I can’t put that much out upfront. Believe it or not, not every single Person has a Credit Card ! They have regular Bank Cards that can double like a Credit Card , but you are using only the funds available in your account. I would have bought these YEARS ago if it was a Monthly payment option, otherwise other than the cost upfront I absolutely love these and can let my Fur Babies go out without me constantly worrying about them. Plus they work anywhere , I can go on Vacation take my Cats and it works and yes I’ve taken them on Vacation lol. If you can afford the upfront cost involved you won’t be sorry .

16 March 2026
Unprompted review
Rated 5 out of 5 stars

First class customer service

Have had our tracker for over two years now with no issues up until this week where the tracker had fallen off whilst out with the dog walker. Managed to track it down on the app and using the radar feature, but discovered the sound didn't work. Quick email to customer services and less than 48 hours a brand new updated replacement arrived. Fantastic customer service and reliable app and tracking features.

25 April 2026
Rated 5 out of 5 stars

Brillant service

Brillant service. One of my trackers would not switch off . Fast response from Tractive with a suggested possible solution which was to no avail . Tractive confirmed a technical fault and they would send a replacement as I have tracker plan premium . This was early afternoon on a weekday and I asked if next day delivery was possible as we were going away . It arrived the next morning . Can’t fault that service . Helpful staff , very professional and warm in their communication

23 April 2026
Rated 5 out of 5 stars

Very good tracker

Very good tracker, can see where the dog is at all times. Monitors heart rate which is great if your dog has been active all day. Brilliant piece of kit.

26 April 2026
Rated 5 out of 5 stars

Golden for our golden retrievers …

I have a 6 month old golden retriever puppy and an almost 10 year old (perfect in every way) golden. We live on a farm so the golden girls have a large area to run. Tractive is super accurate when I’m looking for them. The light is so bright and perfect for our after sunset walks.

25 April 2026
Rated 2 out of 5 stars

Difficultly leaving power saving mode

when it works it is great, but the zone gets confused when the cat ventures out of it and into the neighbor's yard than it advises your collar is in power saving mode and you cannot activate radar nor the collars sound until you get out of power saving mode. Yet the cat and collar are nowhere near the zone so it should not be in power saving mode but actually should be in live tracking mode.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Tractive saved the day!

We have 2 very fast and very active Vizslas. They both have great recall and we haven’t ever had trouble with them coming when called. We just moved to the mountains of North Carolina and have been hiking almost every day usually going at least 6 miles. Our dogs are typically off leash and our youngest is 11 months old. I decided to get him a Tractive just to have an extra level of security and to be extra safe. We literally had the Tractive for 1 week and a giant and aggressive Great Dane came up from behind us. Our oldest came immediately to us for protection but our puppy ran and that big dog chased him. Thankfully Ollie is fast and can maneuver through the woods like a race car. He ended up miles away and it took us hours to get to him. The Tractive took us to his precise location. It was easy to follow. It updated real time. I don’t know what we would have done without it. I’m so so so grateful. Both dogs now have one and don’t leave the house without them!

7 April 2026
Rated 4 out of 5 stars

Great product

Great product, app is relatively easy to use.

Had a few issues on setup when pairing device but after it synced it’s been great.

Battery life is ok, however the battery life remaining indicator isn’t reliable it jumps % left randomly from let’s say 40% to 6% to 20% in a 5 minute window

26 April 2026
Rated 5 out of 5 stars

I have been using tractive for about 10…

I have been using tractive for about 10 years .i have a typical beagle and have used the tracker to good effect several times as he wanders to eat recycling and rubbish when out with dog walker . Always alerted if he wanders from safe zone
Have found the breathing , respirations barking and scratching additions useful

25 April 2026
Rated 1 out of 5 stars

This Device is GARBAGE

They try to tell you, with mostly fake reviews I am sure, that these things are highly accurate and you're able to get real-time data about your pet but DO NOT BE FOOLED!! I've owned one for 8 months now and there has only been a few times where this piece of garbage has actually worked. The battery life's are abysmal lasting only a day and a half maybe two at the very most. I've attempted to use the device to actually find my pet and have only had success once or twice. I look around and I read the reviews and I'm here to tell you that these things are total garbage!

25 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look