trackssafaris.co.uk Reviews 

As life long lovers of East Africa we wanted to pass on the experience to some of our family.We were so fortunate to find Tracks Safaris. True to its claim, “We get you close” we did indeed get incredibly close especially to the lions.
It became clear that Sue knew exactly what would suit all three generations and during just one phone call she came up with a plan. It had to fit in with half term dates for young teenage girls and working parents with enough time to see African wildlife at close quarters and the promise of white sands and palm trees and the coral reef.Sue was always easy to contact and answer our questions even when she was far away exploring new holiday destinations or at home in her office or at the weekend, and nothing was too much trouble.
Wherever we went we were welcomed by smiling and courteous Kenyans,delicious meals and welcome drinks.From Nairobi a 12 seater aircraft took us to the Porini Mara Camp. Surrounded by fluting birdsong by day, with bushbuck grazing outside the tent and families of monkeys and mongoose we often heard other animals at night.The small tented camp was perfect, each tent a blend of authenticity and comfort with all essential conveniences.We felt safe in our designated safari vehicle for six plus our excellent driver and spotter both so eloquent and knowledgeable.We experienced an intimacy with the animals, especially a pride of lions, and with the guides who knew where to find them, well off the beaten tracks and with no other vehicles in site.
At our hotel,on Diani Beach the staff were so calm and friendly. There was an abundance of fresh food, beautifully presented. All six the rooms were sited around a courtyard with garden and perfect pool just a few steps to a terrace leading down to white sands and the ocean.
Sue’s enthusiasm and familiarity with Africa made sure that our holiday was both exciting and peaceful with so many beautiful and very special memories to share.
We’re already planning another visit!

Sue was recommended by a friend in the St Albans u3a. We travelled via Johannesburg to Victoria Falls where we stayed at Insika Lodge for 3 nights. Sue booked us into the best room overlooking a small corner of the National Park so we could sit on the balcony watching warthogs, banded mongoose and a variety of birds including a kingfisher who constantly fished a little water hole directly outside our room. Wonderful location and modern a/c Lodge.
We then transferred to two other safari lodge in Hwange National Park, both excellent camps with superbly helpful staff and personal guides.
Returning firstly in a 6 seater charter flight was thrilling, seeing Africa from the air, then back via Cape Town.
Everything worked like clockwork. I would highly recommend Tracks Safaris !!

Sue came to the rescue when a long awaited holiday with another firm was cancelled. Within half a day she had put together a truly wonderful safari itinerary to Malawi. As it was last minute she managed to secure us a great price for a very high end holiday. She was friendly and approachable with an extensive knowledge. She will be the first person we call for our next African adventure.

This was the 3rd holiday organised by Sue at Tracks Safaris for my wife and I in the last 18 months. Just like the previous 2 this one didn't disappoint.
We asked Sue to plan a 4 week self-drive trip to Nambia and the result was truly epic. Everything ran like clockwork
Sue takes time to understand what you want from your trip and makes recommendations as to the areas best to visit.
Sue's then happy to come back with changes/alternatives until you're happy. We even added the curve ball of 2 additional people joining the trip part way through the time. This was not a problem, Sue amended the itinerary to make it work.
I would certainly recommend Tracks Safaris to organise your holiday.

Sue at tracks safaris was amazing throughout our entire booking process with her as well as the lead up to our honeymoon. She was always at the end of the phone or email to answer any questions for us no matter how silly they were! She pointed us in the direction needed for visas as well as advice around the honeymoon itself. She was so patient with us as well when we had to postpone for a year due to personal circumstances. Sue couldn't do enough for us! It was a wonderful honeymoon, one we will treasure for the rest of our lives! We would highly recommend tracks safaris for your African holiday/s.

We have used tracks for many years
Sue listens to what we want out of a holiday
Our last holiday to Tanzania was amazing
From the ground crew
To the 3 camps we visited

As a family group of 6 we have just returned from a safari trip organised by Sue from Tracks Safari’s. I met Sue almost 3 years ago at the travel show when we were first planning this trip and over the period of time Sue stayed in constant contact with myself where as other companies did not not bother. Sue’s professionalism and knowledge is why we decided to book with Tracks and she was so helpful from start to finish and the company that she uses for the actual Safari which is leopard tours were also amazing. We had our own guide Thomas for the whole 5 days who’s knowledge of the area and animals was superb, I must also say he had the eyesight of a hawk as he could spot things a country mile away Lol. On the whole I would highly recommend Tracks Safaris if you are thinking of doing a safari as Sue provides a professional and personal touch as it means everything to her to deliver the best service she can, thank you so much for the amazing experience you provided

We had been planning a safari for several months but weren’t fully satisfied with the packages we’d come across—until Track Safaris was recommended to us. We got in touch with Sue, who was incredibly helpful from the very beginning. After understanding what we were looking for, she put together a couple of tailored options featuring three camps in Kenya over nine days—all places she had personally visited.
Sue was always available to answer our questions and kept us regularly updated throughout the planning process. Her attention to detail made a real difference. For example, while on safari we met another couple who were frustrated with their travel agent—they hadn't been informed about visa requirements and had to sort them out at the airport. Thankfully, Sue had walked us through every detail in advance, including visa info, so we felt completely prepared.
In Kenya, we were met by Gamewatchers, who were fantastic. All the logistics—airport transfers, internal flights between camps—went smoothly and stress-free. We stayed at three Elewana camps: Tortilis, Loisaba, and Elephant Pepper Camp. Each one was stunning, with incredible service and unforgettable wildlife experiences. We saw all the animals we had hoped for and more.Each camp had a different topography.
I honestly cannot recommend Track Safaris enough. If you're planning a safari, speak to Sue—you'll be in excellent hands.

Sue took a personal approach in planning our trip. She had a detailed conversation leading to creation of options for us to choose. Her extensive experience of travelling in Africa was invaluable in ensuring we went to the right camps to meet our requirements.
She kept in touch regularly and answered any questions beforehand and rang promptly after we returned to check on our experience.
She visits the camps regularly which ensures that she understands the experience the guests will expect.
Booking the small aircraft flights was an essential part of this trip, and without exception these all went smoothly and with remarkable efficiency and coordination.
I will be using Tracks safaris in the future

One word: Faultless. We only knew that we wanted to ‘go on safari’ when we first met Sue. She competently gave us lots of ideas and recommendations and developed an amazing itinerary. This included my cousin and her husband coming from Australia Every flight, taxi, accommodation etc went smoothly. Sue’s communication was second to none, especially when we hade to move our trip by a year. Our safari guide was so helpful and informative, we learnt lots. People were so friendly especially the staff in the tented camp. Look forward to booking another holiday with Track Safaris.

What a fantastic trip Tracks Safaris arranged, we couldn't have asked for more. The camps were fantastic along with the game drives. Wow what we managed to see was unbelievable. Sue recommendations were all spot on. .

This trip was organised by my UK based cousin and both of us had wanted to do an African safari all our lives. This trip exceeded our expectations - we saw all of the “big five”, our guide, Kassada, was excellent and a wealth of information. Our “recovery” in Zanzibar was a perfect end to the trip.

Sue is so knowledgeable and gives great advice. Our safari was second to none, everything went like clockwork, the camps, staff and guides were amazing. Would recommend Tracks Safaris to anyone.

Our whole trip was planned with their advice and everything went off so smoothly. We were always met on time and with great curtesy. All Sue’s recommendations were spot on, I would use them again with confidence.

The guides & support team are very experienced, helpful & friendly. Meals were good & accommodation was exactly as expected. Itinerary was good & well paced. We had some amazing experiences & saw plenty of wildlife.

We recently visited Namibia and used Tracks Safaris to organise our trip. After sending through a list of all the destinations we wanted to visit, Tracks Safaris created an amazing itinerary for us and were very quick to respond to any questions or problems we had. I would definitely use them again and would recommend them to anyone looking for a unique and incredible trip.

Tracks Safaris are amazing because Sue listens to your preferences, and then organises the holiday of your dreams around these. She provides good advise. We requested some changes early on, these were followed up as per our wishes. Sue answered all our questions, reassuring us towards departure time (when we started to get a little worried about our adventure.)
We were greeted at the airport, and provided with everything we needed. We had the most amazing time in Namibia, what a wonderful place! Friendly people, amazing nature / landscapes/ wildlife, excellent self-drive traveling and independence. It truly could not have been any better. And yet the price was extremely competitive.
Thank you Sue and Tracks Safaris for a trip of a life time.

Tracks Safaris (and specifically Sue) arranged an amazing Kenyan safari and beach break for us. Sue was endlessly patient and helpful advising on routes, accommodation and flights and helped us work to our budget.

The three generations of the Middleton family recently completed a safari holiday (with time to chill at the beach) in Kenya arranged by Sue at Trackssafaris. The programme she put together was ideal with all ages engaged the whole time. No question or query was too small for a detailed reply from Sue.
The Porini camps in the conservancies were amazing and as my 11 year old granddaughter said “she was awestruck by the amount and variety of wildlife that we saw”. The staff at the camps could not have been more friendly and helpful, down to the little touches like hot water bottles in the beds! I would certainly make Sue the first person I called if thinking of returning to Africa.

Our first visit to Africa and our first safari. Sue from Tracks Safaris put together a brilliant itinerary and gave us loads of great advice. The trip exceeded our expectations.We stayed in small Eco-camps and our safari guides were brilliant. When we do our next safari we'll be go with Tracks Safaris