Trackimo Reviews 34

Trackimo Pro DOES NOT FUNCTION AS DESCRIBED SINCE DAY ONE NEEDS RESETING WHEN MAKING CHANGES NOW EVEN RESETTING WORK NOW !!!.I WAS ASKED TO ACESS A CAR WHICH IS LEASED AND NOT IN MY POSSESSION TO HO REMOVE THE UNIT SO THEY CAN TELL ME HOW TO FIX IT(LOL LOL DO NOT HAVE ACESS TO THE CAR (ITS A LEASE )
THANKS TRACKI!!!!

I've had the Trackimo for 3 years and on my last trip it proved its worth. My luggage was left in Paris while I went on to Bucharest. I was unable to contact either Air France or the handling company at the airport. The only way I knew that my suitcase had arrived was because of Trackimo. I finally got an email from Air France that it had arrived after I picked it up. The battery lasted for the full 4 days it took me to retrieve my suitcase.

As a customer staying in another country, it is only natural to have concerns and need reassurance when ordering a high-value product. Being a dog trainer in UAE, I have ordered multiple pet prodcuts over the years internationally. Never had such a pathetic experience dealing with a company. I have the entire chat downloaded, they are are extremely rude, hostile and passive aggressive when talking. A live chat agent called Mira in specific.
They also asked me to pay shipping costs in 'advance' before checking the definite shipping rate and $25 for time and effort spent by their time in finding shipping rates for me. What kind of company is this?
I will go out of my way to NOT recommend Trackimo Canada purely based on the way they treat customers virtually. I rather give me money to businesses who have the decency to talk politely, and proper payment policies in place.

I purchased the TrackimoPro formy business in Canada, Was told that they had 24/7 support. the device started malfunctioning within 24hrs I called the local store where I purchased it and was told to call customer service , I have send 4 emails in 2 days with no response. Horrible product and horrible customer service.

Cheating- run away, I‘ve properly paid yearly subscription with confirmation of payment, but didn’t receive any code…no one reacted on support.

The 5 star review is a FAKE person. Everything else is 1 or 2 stars. I did call to get more information but it goes to some other country.

"I recently started using Trackimo, a tracking app with a tracker device, and it has been a game-changer for my daily routine. The Trackimo app is user-friendly and provides accurate and real-time location updates. I love being able to track my belongings and loved ones with ease, giving me peace of mind and added security. The Trackimo device is small and discreet, making it easy to carry around. The battery life is impressive and lasts for days on end. Overall, I highly recommend Trackimo to anyone looking for a reliable and convenient way to keep track of their belongings and loved ones."

Absolute rubbish , delivery is a joke and the tracker doesn’t even recycle its location mine hasn’t In a week , it’s a piece of crap don’t bother

Terrible customer service. I returned the device unused shortly after I bought it, as I realized I would not likely need it. But because I activated it, I would get less of a refund, plus I had to pay for the return postage. When they received it they said because I didn’t send the cardboard it came in back that I would not get any refund and accused me of not including the charger. Absolute disgrace. Avoid at all costs.

I have 2 Watches and one device with valid subscriptions that are not working not updating their position.
Not reliable devices.
Don’t expect to get fast reply from the company I am still waiting to receive a response or to fix the problem.

Ezzat Jaafar

I purchased this device so I could keep track of my father who has dementia and has been known to wander. I followed all the directions for set up and the device did power on briefly during the initial charging, and also after taking it outside to activate the gps, After that it turned off and never powered on again. I decided I was not interested in a replacement and called to initiate a return. The representative spent the entire phone call trying to get me to keep the product and suggesting over and over that I try all the steps again. When I finally was emailed the return label, I sent the product back only to have it returned weeks later because the label had an incomplete address. This has dragged on for months and they don’t respond to my emails requesting a complete and valid return label. This is not a company with a quality product and the customer service is poor. I just hope I can get my money back from them before they disappear.

busy sales but no service
Just have tried to cancel my yearly plan für two 2G-tracking devices, thats only possible by starting a request on the webside - which was working fine, request was answered inbetween 2 days. They provided me a replacement for the devices (60$ each, payed per invoice on paypal) and wanted to provide me a tracking link for shipping. This should be provided 8 dsys ago, but the friendly service dissapeared: no reaction any more to any mail request. If I would not have two working devices (dont know how long it will be) I would call them unserious bussiness only stealing money without delivering devices.

Device is very patchy. Sometimes works, most times doesn't. Support provided worthless help and I just gave up on this trash device.

Love the Trackimo trackers. Locate your belongings from anywhere in the world.

I have had trackimo for 1 year and have been very happy with the tracker I tried to renew my subscription but the renew link did not work no matter what browser I used. I have been emailing support explaining my predicament for the last two weeks with no reply but my perseverance eventually paid I found a chat bar on the website and within 15 mins I was up and running.

for the first year i was very happy with the device ( i have 7 devices ) 6 are hooked up ---- after i renewed 2 devices they stopped working properly and made at least 22 calls to get one of them to work but failed and they do not work -- needless to say that i'm very unhappy with trackimo and will try to get a refund ( l.o.l. like that will not happen ) == i'm done with them and don't expect to be using them again --- ever -- i do not recommend them at all -- 17 dec 2020 now about 80 calls later still not happy -- friendly service - very polite -- but still not working right -- no real returns on e-mails that i have sent a few days ago ==finally today ( 21 dec 2020 ) on the phone for 90 mins and they promised me that they would call back at 2 pm today ( 2.30 still no call back ) -- called again and someone else picks up ( told them the problem and assured me e will fix it ) give me 2 mins to fix the problem ( on hold for 20 mins ) i hung up and called again ( lynn picks up the phone ) she was the first one to fix my trackimo problem and in about 5 mins -- ( she is the only one that seems to be confident ) my hat off to her ( done great ) -- from what i see most are useless that work for the company ( very friendly but useless ) -- still no reply on the e-mails i sent last week --

Failed after a few months. Trackimo is unresponsive.

There is zero customer support -- I am going to try to follow up with my credit card company to see if I can make a claim.

Tracking device caught fire...replacement never received after 3 months cancelled my subscription trackimo still taken another year after that and no reply to emails or online chat mail!
Very disappointing untrustworthy company.

I bought a Trackimo device 2 years ago for luggage in international travel to Europe. It failed to keep its battery charge for more than 24 hours even when settings were adjusted, and it continued to show that it was in Atlanta baggage when it was actually with me in Paris, France. Then the company said to return it and I would get a 50% refund. They got the return, but have never sent the refund or even replied to email.

DEVICE IS NOT ACCURATE AT ALL ON TOP OF IT "GOOGLE FIND MY PHONE IS FASTER MORE ACCURATE THAN THE TRACKER DON'T GET IT IT'S GARBAGE CUSTOMER SERVICE IS NOT GOOD AT ALL I WAS ON THE CUSTOMER SERVICE FOR 2 HOURS JUST TO CHANGE MY EMAIL STILL CAN'T HELP ME NOW I CAN'T USE THE DEVICE AT ALL NEED TO REGISTER AGAIN WITH A NEW EMAIL AND PAID AGAIN NOT PROFESSIONAL ALL