Got the ghost2 through TrackerTeam.co.uk. Initially, they could not find an engineer, but they kindly followed back an assigend me an Engineer. Engineer assigend to me was Harvey. Came on time... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to Yas who explained what happens and arranged for a callback with the engineer to fit the Ghost Immobiliser to my car. Yas was very knowledgeable and made me feel comfortable and assured abou... See more
Company replied
Marcus was great on the initial call, ran througj the options clearly, he even suggested my new car had some of the equipment built in already which saved me buying an additional tracker. No pressure... See more
Company replied
I recently had a Ghost Immobiliser fitted and couldn’t be happier with the service I received from Naeem. From start to finish, everything was handled professionally and efficiently. He definitely... See more
Company replied
Company details
- Car Security System Installer
- Applicant Tracking System
- Car Alarm Supplier
- GPS Supplier
- Telematics Service
Written by the company
Tracker Team is based in the North of England, operating throughout the UK fitting Trackers and Vehicle Immobilisers. We are a Private Independent Company offering all available manufacturers with an unbiased approach and genuine advice to suit your needs. All are engineers are DBS checked & Thatcham approved. Please call us and we are happy to help you.
Contact info
United Kingdom
- trackerteam.co.uk
4.9
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yasar Ali excellent response and service
Yasar Ali made contact via my car dealer and explained the benefits of the Ghost 2 system and the options for using it. He clearly explained costs and is liaising with the car dealer to install the system before we collect the car in a weeks time. All very clearly explained and organised. Great to deal with him.
16 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you have received an excellent response and service from our team! Additionally, it's great to learn that we were able to work with your car dealership to install your new security system prior to the collection of your new vehicle.
Dealt with Yasir on numerous occasions
Dealt with Yasir on numerous occasions, very professional and knows exactly what he’s talking about - great sales man thanks for the work
16 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear you have received professional service from our team!
Great service fantastic detail into all…
Great service fantastic detail into all the technical data would highly recommend
16 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you have received great service and were provided with fantastic detail into technical data. We appreciate your high recommendation greatly, thank you.
Scammers
Had a ghost fitted and paid unlimited lifetime warranty.
Now i want to change vehicle they want £369 call out.
I was told on purchase it was all inc.
Total scammers. Do not buy Ghost from them.
Thanks for your reply stating that although I paid the upfront extra fee and discussed my requirements with you at that time you were happy to add the extra fee at that time. Plus your also happy to now add another £369 on top of that as my lifetime warranty was worth nothing and you lied when I purchased it.
15 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback. To clarify, the warranty covers the repair or replacement of the product itself, provided the warranty terms have not been breached. Labour costs for removal and refitting are not included under the warranty and remain payable. If you’d like to discuss this further or need any clarification, please feel free to contact us directly and we’ll be happy to help.
10/10 YAS was professional and very…
10/10 YAS was professional and very helpful once again with my install request, this is the second time i have used TrackerTeam first was for a Ghost 2 and now a front facing dashcam, YAS was my account contact both times i highly recommend the professionalism of them
14 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you have received professionally and helpful service from our team! It's great to learn you are a returning customer and have had a great experience with us, we appreciate your high recommendation greatly, thank you.
Marcus was my contact
Marcus was my contact, he was super helpful and professional, everything explained, highly recommended.
13 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you have received super helpful and professional service which covered everything you needed to know about your new security product! We appreciate your high recommendation greatly, thank you.
My car was stolen from my house
My car was stolen from my house. The tracker was not able to track the car. There was no alarm and no immobilisation of the car even with no fob in the car. Pathetic response from helpline when I called. They just said we can't track it sorry. What a waste of money and effort. There has been no follow-up from the company asking about what went down afterwards. Absolutely unacceptable.
9 January 2026
Unprompted review
Reply from TrackerTeam
Hello,
Thank you for sharing your experience and feedback with us. We're deeply sorry to hear about your experience; however, we believe that this review does not reflect us, as the tracker you refer to was not purchased from us directly.
Please can you confirm which tracking solution is fitted to the vehicle, and the telephone number you contacted about the theft?
TrackerTeam
Spoke to Jennifer Williams from…
Spoke to Jennifer Williams from trackerteam after purchasing a new pickup she was very patient and explained that a installer would contact me asap which is exactly what happened A++
I’m a lot more settled now I know my ghost is fitted
9 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're thrilled to hear you received patient service from our team and that you received time efficient contact from your installer! It's great to learn you feel more settled with your new ghost installed too.
Excellent installation by Paul Bourne
Paul arrived at the time promised & did an excellent job of installing the Ghost Immobiliser. He spent time explaining clearly how everything worked making sure I was happy before he left. He also left contact details in case I needed any support after
12 January 2026
Unprompted review
Reply from TrackerTeam
We're delighted to hear that Paul was so polite and professional in explaining how the system operates; he'll be pleased to hear the feedback!
Thank you so much for kindly taking the time to share your experience and feedback with us; it's greatly appreciated!
Many thanks,
Scorpion Automotive
Highly recommend 5*****
Yasat Ali is so helpful
Highly recommend
2nd times used both times 5***** service
Ask for Yas his so helpful.
24 October 2025
Unprompted review
Reply from TrackerTeam
We're delighted to hear that you've had such a positive experience, and that Yas was able to provide such fantastic service. We'll be sure to pass on the feedback to him! Thank you so much for taking the time to share your experience and feedback, and for the recommendation - it's greatly appreciated!
Many thanks,
TrackerTeam
Got the job done nice and fast and…
Got the job done nice and fast and explained everything nicely
12 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, it's great to hear your installation was completed in a time efficient manner and that you received an explanation of everything required!
Paul Bourne installer
The Tracker installer Paul Bourne was “spot on” in all matters and ways concerning the fitment of my tracker and security device
His manner was professional, knowledgeable, informative and friendly
Couldn’t ask for anything more really
9 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you received professional, knowledgeable, informative and friendly service from your engineer!
Quick, easy, done
Quick, easy, done. Bought the ghost system very next day was fitted by Dixon, explained how it worked, off he went. No complaints
8 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you received service that was time efficient and easy. We're happy to learn your ghost system was installed the next day after your initial purchase, and you received an explanation of how the system works from your engineer!
I called regarding a change of vehicle…
I called regarding a change of vehicle immobiliser.
Burhaan dealt with the detail in a professional and speedy way, giving me all the options.
I could not fault the service I received from him. I highly recommend Burhaan.
9 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear you have received professional and time efficient service from your representative!
10/10 for Mike G
10/10 for Mike G. He was really helpful and thorough. He made sure I was confident and knowledgeable with the installation before leaving. I’m very happy with the experience today. Thanks again! 🙂
9 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear you have received high quality service from your engineer, and were given information and knowledge that left you feel confident with your installation!
Mike g was amazing
Mike g was amazing, very helpful, fast service, walked me through everything step by step.
The team were brilliant very kind and helpful
thank you mike!
8 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to learn you have experience amazing, helpful and fast service from our team!
Very good service from yasar
Very good service from yasar
Quick efficient good product knowledge
and advice ,
8 January 2026
Unprompted review
Reply from TrackerTeam
Hi Neil,
Thanks for your feedback. We're glad to hear you had a good experience with us.
I had heard very good reviews and…
I had heard very good reviews and recommendations about the Ghost system however it seemed like a large investment. Markus, my account specialist, did everything to support and reinforce the confidence to proceed further with my enquiry. He was knowledgable, engaging and informative. His empathy to my needs, diligence in contacting me as promised and explaining the process was the entire reason I decided to proceed with my order for Ghost. That and not wanting my car to be stolen! Having worked in sales all of my life I have come to appreciate a representative of an organisation who is dedicated to achieving a win win for his customer and his company. This is the way reputations are built. I have no hesitation in recommending Markus and Ghost Installations, good job Markus!
8 January 2026
Unprompted review
Reply from TrackerTeam
Hi Andy,
Thanks for taking the time to leave us a review. We're glad to hear you were happy with the service provided by Markus from our sales team, we will be here to help you in the future should you need us.
excellent.
Explained everything well. Very good service, from start to finish.
Paul was very friendly and polite.
6 January 2026
Unprompted review
Reply from TrackerTeam
Thanks for your feedback!
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