Wow!!! How the hell are these scummy scheisters still operating!! The only thing more offensive than the actual scam they conduct is the patronising written "responses" to their victims!! "NO-ONE" w... See more
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Like most of your respondents I found this site to be a scam. Despite paying the required registration fee of £1.00 there was no service BUT repeat of the whole process! The public must be warned abou... See more
Company replied
Complete scammers I tried once to track a parcel,was charged£1 and was okay with that,now they are trying to change me £24.90 a month for something I don't want and I can't stop the subscription, ev... See more
Company replied
A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... See more
Company replied
1.1
Bad
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Firt they ask 1 pound and then they are…
Firt they ask 1 pound and then they are not give any notys and they are take people money form daylight robbery rubbish 24.90 i will not for give you all fakey people
28 July 2021
Unprompted review
Reply from Trackerly
Hello Mr Bal,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Got onto this webpage by mistake when I…
Got onto this webpage by mistake when I was trying to track a package on ParcelForce.
When you enter the tracking number a short animation tells you they are looking for the package and then have found it. They ask for a £1 tracking fee but small print says this is a reduced month's subscription deal that goes up to £24 a month thereafter.
So they are then legally entitled to take the money from your account until you cancel.
I didn't pay and when I checked later it turned out I had entered the tracking number incorrectly. I tried it again to see what would happen and this time I entered a random made up number. It did the same animation to tell me it was looking for my parcel and them told me it had found it and asked for the £1 fee / permission to rob me for months afterwards.
DON'T use them - it's a con.
Only gave them 1 star as without it you can't continue to qrite the review.
21 July 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Do not give them any information
I have never done business with this company but they are pestering me with emails. I called them to tell them to remove my email address and they said they would however they didnt actually ask for any ID or the email address I wanted removing. Its also an overseas call centre with staff who have a very poor use of the English language. I have now blocked them on email and I have blocked them from calling me and texting me.
5 July 2021
Unprompted review
Reply from Trackerly
Hello Mr Minister,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Do not use this scam company paid 1.00…
Do not use this scam company paid 1.00 couple days later they took £24.90 spoke to them awaiting answers 🙄
21 June 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
This is a total fraud scam
This is a total fraud scam, they take £1 provide no information now they have attempted to take £24.80 from my account??????
17 June 2021
Unprompted review
Reply from Trackerly
Hello Mr Soulphire,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Same thing happened to me
Same thing happened to me, paid 1 pound next i know an additional 25 pounds was taken from my bank a couple days later, this company is a pure scam.
13 June 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
This service is a total scam
This service is a total scam. Please avoid it. They cannot and will not offer you any service. They will take £1 off you and subsequently take another £24.90. Be careful and never deal with this company.
13 June 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Company who brought goods of suggested …
Company who brought goods of suggested try trackerly only £1,this was on 1st cancelled on 3rd charged £24.90 on4th,did not realise this would happen read the terms is the most response you get,keep well away,do not get scammed!
7 June 2021
Unprompted review
Reply from Trackerly
Hello Mr Harrop,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
I tracked a parcel
I tracked a parcel. They asked me for 1£, now 1 month later they charged me 24.90£ from my account. Why the fuk they are still here and nobody does something 😡😡😡😡
30 May 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Less than 1 star they ask you for £1…
Less than 1 star they ask you for £1 and continue to charge £24.90 each month, yet couldn’t even give me tracking info and never received parcel - double scam
12 May 2021
Unprompted review
Reply from Trackerly
Hello Mrs WHITCOMBE,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
I used them to track my parcel & paid 1…
I used them to track my parcel & paid 1 pound about 2/3 weeks ago but this Morning I got charged 24.90 from my card. I phoned my bank and told them to cancel this. This is big scam company. Please dont use them !
10 May 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Big scam charge you £1 then days later…
Big scam charge you £1 then days later take £25 each month. X x never ever use xx
4 May 2021
Unprompted review
Reply from Trackerly
Hello Mr Wilson,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Big Scam don’t use
3 May 2021
Unprompted review
Reply from Trackerly
Hello Mr Calvo-Goni,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
I wouldn’t even give a star if I had a…
I wouldn’t even give a star if I had a choice!!! Like everyone else I paid a pound then 2 day’s later £24.90 has been taken from my account.. only thing I can say is after calling the bank and blocking further payments I emailed trackerly demanding a refund and advised that I have reported them for mis selling! They replied straight away cancelled the subscription and said they have processed a refund.. will wait to see if I get it!
13 April 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
This is an immoral SCAM
This is an immoral SCAM. You pay 1£ to track your parcel then days later they steal 25£ from your account. You can't even track your parcel. And you don't get your money back. It's outrageous!!!
12 April 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
DO NOT USE
Seems to be a common theme here, my daughter ordered something which offered tracking through trackerly. Then days later £24.90 deducted from account. After phoning the company I was told it was my fault for not cancelling a subscription I didn’t know about . I will be taking this to trading standards and using the 100% negative reviews from here as part of my case.
No info about this company on companies house database . Very dodgy . DO NOT USE
7 April 2021
Unprompted review
Reply from Trackerly
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Once again an innocent pensioner is scammed.
Once again an innocent pensioner has been scammed. They did NOT track my package, and took the 24.90 from my account, when all I did was authorise the £1 offer. I need this money, and am at a loss to understand how to recoup it. I will certainly contact the Trading Standards office, and will report it to the Fraud/Police. This is theft pure and simple. Only put one star because I could not review without it, which seems odd! Mrs. S. Brophy
7 April 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
A terrible (and frankly immoral) scam…
A terrible (and frankly immoral) scam that fooled my 80 year old mother; she lost £25 to them. They should be ashamed of themselves (and Google, who allow them to promote themselves so readily, when she searched for ParcelForce delivery). I hope they read these reviews and hang their heads in shame.
27 March 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Pay 1£ and charge you another 24.9£…
Pay 1£ and charge you another 24.9£ fee.DONT RECOMAND AT ALL
24 March 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
Absolute con artists!
Absolute con artists!! Do not use!!
As others have already stated, you pay £1 to track a parcel and then find out later that hidden away is a subscription fee of £24.90, which they refuse to refund (and is in the name of Mobi-tracker, to confuse the issue further). My payment was taken in February, while I was in hospital so it was March before I was able to deal with it. I messaged them via their website on 02.03.21 and received no reply. I chased them today by telephone and after initially saying they wouldn't refund, they have agreed to after I kicked up a stink and asked for a manager. Conveniently, there wasn't one available but when asked why they didn't reply to my message, they insisted they didn't receive one. When I said I had received confirmation from their website and have a copy of that in my emails, and I insisted that they gave me the manager's name, they spoke to billing and agreed to refund within the next 7 days (I wonder if they will). If they payment doesn't arrive, I will be raising this with my bank as a scam/fraud case.
23 March 2021
Unprompted review
Reply from Trackerly
Hello,
Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.
Our advisors are available to help you every day of the week.
Yours sincerely
The trackerly team.
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