Product is perfect. I was sceptical how long it will take to deliver from JP to Switzerland but once prepared i was blown away… express shipment, great product, great price and great first experience.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have order many times from toysonejapan, I have never had a issue they have great communications. Its also hard to find low international shipping for bulk orders. If you looking for japanese tradin... See more
Second time ordering plushies for my daughter and both went smoothly and hassle free.Worth it and reliable!Swift deliveries and qualites of both plushies is great and my daughter loves it!Thank you so... See more
They responded politely and promptly to my inquiry. Shipping was remarkably fast considering there was an ocean in the way. Packaging was secure. I don't know if it was standard or due to the value of... See more
Company details
Written by the company
Our company is a Japan-based retailer specializing in trading cards and collectible figures, serving customers worldwide. We are passionate about delivering the excitement and joy that comes with collecting, playing, and cherishing these unique items. Our product range includes both brand-new and pre-owned goods, carefully inspected to ensure authenticity and quality. From popular titles like Pokémon, Yu-Gi-Oh!, One Piece, and Magic: The Gathering, to highly detailed figures from renowned anime and game franchises, we offer a diverse selection that caters to collectors and players alike. With years of experience in the hobby industry, we have established strong partnerships with authorized distributors and trusted suppliers, enabling us to offer genuine products at competitive prices. Our team is committed to providing exceptional customer service, secure packaging, and reliable international shipping to ensure that items arrive safely, no matter where you are in the world. Whether you are a passionate collector, a competitive player, or someone searching for the perfect gift, our goal is to be your trusted source for all things related to trading cards and collectible figures. We look forward to sharing our love for these products with enthusiasts across the globe.
Contact info
Japan
- toysonejapan.com
4.9
Excellent
223 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pokemon Card
Professional from the start, seller packed everything so they would not shift around during transit, shipping was extremely fast from overseas, and the cards are amazing! I highly recommend ToysOneJapan for you next and all Pokemon purchases! Thank you, and I will continue to shop this store!
13 January 2025
Unprompted review
Items are packed very nice
Items are packed very nice. The shipping is so fast even for overseas purchase. Definitely recommend toys one japan for anime figures.
9 January 2025
Unprompted review
Items well packed and fast delivery
Items well packed and fast delivery even overseas
9 January 2025
Unprompted review
Very fast delivery and it’s legit!
Very fast delivery and it’s legit!
28 December 2024
Unprompted review
Great service
Great service, fast shipping from Japan to the Netherlands, thanks
20 December 2024
Unprompted review
Great experience
Great experience, everything came packed well and shipping was extremely fast.
16 December 2024
Unprompted review
Easy access around the website with…
Easy access around the website with quick response via email when I had queries.
Price is reasonable and delivery fast.
Packaging was good and all the boxes are well secured.
Have been buying Pokemon TCG boxes from ToysOneJapan and will continue so.
9 December 2024
Unprompted review
Perfect pokemon boxes
Bought 2 boxes of 10 pokemon display, evertyhing has been shipped very fast.
Packages are nicely protected, and the product is legit.
Will buy again, thanks.
10 December 2024
Unprompted review
Made my first order with ToysOneJapan…
Made my first order with ToysOneJapan and couldn’t have asked for a better experience. After purchase sent a e-mail which was quickly answered and then package arrived sooner then expected.
Will definitely be ordering here again.
14 November 2024
Unprompted review
Great service and product
Great service and product. Fast shipping. Purchased in stock out of print pokemon cards. Shipped within a few days with no issues. Customer service was also great and quick to respond.
1 November 2024
Unprompted review
An excellent merchandise store
I came across this store by chance and was seduced by the quality of their website. The prices charged are very attractive. So far I have purchased 2 figurines. They were sent very quickly and perfectly protected. I also appreciated the seriousness of their team and the communication in the event of a problem. I therefore recommend this store.
20 November 2024
On time....in perfect condition...fair…
On time....in perfect condition...fair pricing...and never problem A+ company
14 November 2024
Unprompted review
My toy
Yhe delibet its fast and the order wonderful and amizing i love all my toy
3 November 2024
Unprompted review
Super Fast Shipping to US
Product was exactly as pictured and super fast delivery to the US. Second time ordering and both times were five stars.
14 October 2024
Unprompted review
Cards and Toys
Good prices and arrived in a nice condition, everything was packaged well. Products were as expected and good quality.
14 October 2024
Unprompted review
My toysonejapan experience
Hi, I just want to say that this is one of the best experiences being a customer of yours and I would like to thank you for your fast response, delivery, packaging and I will happily buy from you again.
Regards,🫶🇦🇪
31 October 2024
Unprompted review
Good Condition! Fast Delivery!
Products arrived in good condition. Everything also arrived very quickly! Very satisfied with the whole experience!
10 October 2024
Unprompted review
I have ordered One Piece TCG Cards
I have ordered One Piece TCG Cards. All Boxes were sealed. Fast delivery. Great Customer Support. I recomend Toysonejapan.
12 September 2024
Unprompted review
The best store, toys one japan
Toys one japan is the store to go to for all your new and old japanease sets, this store is amazing and also has amazing prices and the customer service is great, I will recommend them to anyone want to buy japanease product
30 September 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.