Toys 'N' Geek Reviews 

550
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers frequently praise the competitive pricing, often finding great deals, and appreciate the wide selection of products available. People consistently highlight the fast delivery and the exceptional care taken with packaging, ensuring items arrive in perfect condition. Many also appreciate the brilliant service and easy ordering process, often receiving thoughtful freebies, which encourages repeat purchases and recommendations. However, some customers also noted issues with delivery, including parcels being sent to incorrect addresses or experiencing delays. A few people mentioned not receiving their orders or facing long delivery times, with some also reporting problems with tracking updates.

What people talk about most

Product

Consumers find product to be positive, often highlighting the great prices and quality of items, with many... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting fast and efficient delivery... See more

Price

Customers consistently note positive experiences with price, often finding items to be the cheapest available... See more

Order

People report positive experiences with order, often highlighting the ease of ordering and prompt service,... See more

Service

Customers had positive experiences with service, consistently praising the quick shipping, prompt delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Competitively priced games made even better by a sale. A great selection overall. Parcel arrived quickly and contents were in perfect condition. Well definitely think of Toys 'N' Geek again when loo... See more

Company replied

Rated 5 out of 5 stars

Amazing service by Toys ‘N’ Geek. We’ve made several purchases. Despatch is always prompt. Recently, Royal Mail delivered the item to the incorrect address. Toys ‘N’ Geek went above and beyond expecta... See more

Company replied

Rated 5 out of 5 stars

Ordered a Barbie Fiat and Doll and it was at an exceptional price and delivered well within the time frame expected. So pleased to have found this outfit for future purchases as we now have a week old... See more

Rated 5 out of 5 stars

This was my first purchase from Toys ‘N’ Geek and I would not hesitate to shop from again and recommend. Nice website, easy well priced transaction and fast delivery with the item being well packaged... See more

Company replied


Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

Toys 'N' Geek are a fast growing company, specialising in Funko toys and collectibles. We aim to become your number one source for toys and all things geek!


Contact info

4.8

Excellent

TrustScore 5 out of 5

550 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(550)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super happy

I received my items within two days of purchasing which was amazing and they were packaged so well. When ordering online some times funkos can arrive damaged so it so nice to see the care they put into packaging my items!! Also the prices of the items were 10/10 and would recommend anyone looking to buys funkos to use this store!! Definitely will be buying more!

19 July 2025
Unprompted review
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Penny,

Thank you for the detailed review. We're glad you were happy with our service and look forward to seeing you again soon! :)

Rated 5 out of 5 stars

This was the first time we used…

This was the first time we used toysngeeks. We are very impressed with the email communication, the delivery tracking and our box with 7 Funkos arrived well packed and in prefect condition. Will definitely use again. Thank you very much

17 July 2025
Unprompted review
Rated 5 out of 5 stars

A great company with superb service.

The toy dinosaur we bought for our grandson broke after a couple days. Got in touch and without any fuss, a replacement was sent out. We are so impressed with this company and will not hesitate to use them again.

29 June 2025
Rated 5 out of 5 stars

Recommended

No nonsense, just straight up good service. Ordered item, item arrived quickly, minimal hassle. You've definitely earned a customer with this one.

27 June 2025
Rated 5 out of 5 stars

Highly recommend

Found a toy my daughter has been hunting for, for ages, very reasonably priced. Arrived quickly in perfect condition, exactly as described on the easy to use website.

28 June 2025
Rated 5 out of 5 stars

Very pleased

Ordered a couple things from this website, I was a little unsure at first as I had never heard of this company, however my items arrived very quickly and in excellent condition. I will definitely be ordering from them again :)

28 June 2025
Rated 1 out of 5 stars

Absolute scam artists!!!

Absolute scam artists!!!! They reseal there items so fortune is never on your side just know you’re being scammed!! Customer service is non existent

29 June 2025
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Darren

I'm sorry that you did not get the chases you were hoping for. There is a 1 in 6 chance of any customer receiving a rare chase in a Funko Soda.

Just as we did when we replied to your email, I can assure you that we never re-seal any of our products. All of our products are brand new and unopened. We certainly wouldn't have 5 stars on Trustpilot if this was the case.

I can see that you have a history of leaving negative reviews when you purchase chance items and do not get the desired result. I understand that this can be disappointing, but to blame a small business such as ourselves seems unfair. I wish you better luck in the future.

Rated 5 out of 5 stars

Outstanding service

Outstanding service,I message them to ask when stock of a mystery box would be back in and they replied and arranged it straight away. Super fast delivery and great items my little one will be so pleased with.
Thank you, will definitely be a return buyer.

26 June 2025
Rated 5 out of 5 stars

super happy 😊

i was really happy with how my order was packaged, and was not expecting some freebies at all! super happy with the delivery time, the condition of my items, and service as a whole

24 June 2025

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