Toyota Reviews 

Vantage Toyota Morecambe just restored my faith in car dealerships. I needed 2 new tyres and a 3rd fixing or replaced. Having done a lot of research to find the best deal on mid-range to premium tyres, I was surprised to find it was my main Toyota dealer. I was even more surprised when they fixed the 3rd tyre (rather than replacing) and didn’t charge me for this repair. Great service and great value. I have previously owned multiple Mercedes, BMW’s, Audis and suffered their dealerships lousy service quality and high costs. The experience at Vantage Toyota has to date been a stark and delightful contrast to the supposed premium German brands. Also delighted with my Rav 4 plug-in hybrid.

CASE2013678
In February my car 12v battery failed and it cost me £179 to get the AA out to start the car and take me to a local Toyota garage. The garage has been great but ToyotaGB head office have been terrible, and 9 months later it's still going on, they just don't seem to care. They think a trickle charger is a solution and even that has taken month for them to agree to cover cost and then further months to get a refund. The 12v battery failure issue is well known to Toyota but non of this was made known to me when buying the car - a failure of duty of care as the battery can fail anytime.

My new Toyota BZ4x is arrived and delivered to me in September 2024.
My home charger was fixed in August 2024.
Since then I am facing multiple issues with my home charger and I am keeping on escalating till now and Toyota doesn't bother about it as the car is already sold.
Toyota have contract with British gas for fixing charges and British gas having contract with Hive for charges.
Now the issue is no one is ready to take responsibility to sort out my issue and just passing to each other as usual.
There are multiple occasions I plugged my car for charging and in the morning it was not charged at all.
Since the charger is fixed it was not connected to network.
On September 17 my appointment was scheduled with British gas to visit to sort out the issue and as usual they never turned up or called about appointment.
Finally in mid November British gas engineer visit and checked the charger and told there is something wrong and he will escalate to the next team to sort out.
According to him was not recommended to charge car as something is wrong and at the same time he rang Toyota who told there no issues and you can charge your car.
Toyota person also told me that they will be in touch with me in 3 working days which they never till now.
The biggest issue is you never know if your car will be charging after connecting to charge.
You will be getting unexpected surprise in the morning when you will know that the car not charged at all.
Pathetic service by Toyota and I don't blame people leaving Toyota.
The sales team will give you all promises and then after handing over the car we are facing poorest after sales service.

I will never step foot in a Toyota car show room ever again.
The sales man looked like he couldn’t care less about talking with us, when we gave the price we can afford he took a deep breath and looked disappointed. He used we buy any car to show us the lowest price for my car. It was so unprofessional. But I did find out his wife drives a £90k bmw. Our money is as good as the next mans but never have I been made to feel like a poor person or pooh on his shoe

This morning I found my rear tyre was flat I called Toyota assist and they called somebody out to me within 20minutes . Within the time frame I had a new tyre fitted and I was able to continue my day. Outstanding service from Toyota.

Good service just did not clean in side disappointed

Be sure to check all paper work when collecting your car from Toyota.
Having specifically requested any issues to be rectified during a service before the MOT test, requested online when booking and when delivering the car, subsequently following agreement a new tyre was fitted. However this same NEW tyre is shown as being close to the legal limit on the MOT certificate.
To avoid such confusion, consider alternative service providers.

I went in for a service and I was warmly greeted by Leigh B. She was marvellous and very helpful! Leigh is a credit to Toyota at Northampton! She made my overall experience a 10/10!

I purchased a car from Hills Of Woodford. Mark Graham was great, knowledgeable and friendly. Brilliant service 👏

I have purchased a car from Snows Toyota in Plymouth.
Darren Copp was the person who guided me through the whole process he was very professional and explained everything to me clearly.
I highly recommend Snows and Darren if your thinking of buying a Toyota .

Great customer service

Visit for repairs on 23.10.24 at Derby Pride Park - fantastic service and repair completed on 24.10.24 kept informed all the way through all of the staff I encounted were friendly polite and very professional Explained clearly to me what was needed really pleased with the service and would recommend to anyone. Thank you

I've had problems 100% of the time dealing with Toyota Bristol North over the last 3 years. They have never given me the car back with the correct tyre pressure. They fitted a fuel filter incorrectly so the check engine light came on and the car kept cutting out. Refused to replace the rear view that fell off (known issue with my make and model). Put a budget tyre on the car when I wanted a premium one. I was stuck in a contract with them and now after the last time of having to deal with them where they've damaged my car and put a huge deep scratch on my bumper I am done! NEVER again. The place is a bad joke.

I had an appointment with Toyota service because of I need to change my car front tires , there gave me an appointment after 2 weeks , but unfortunately a large nail pierced my tire was punctured I immediately went to Toyota service. They changed my appointment and take immediate action to fix my tires quickly. really excellent service I highly recommend to my friends and family

Toyota UK, Please at least have the will to redeem yourself ....I am a loyal Toyota customer and have bought vehicles from Toyota around the world where I have lived, Unfortunately, the service from Toyota UK has been the worst,Scott Thompson Toyota CEO take a bow, you have managed to introduce apathy, incompetence and a subpar customer experience to a otherwise good company ...I exemplify, I have a brand new Landcruiser First edition 2024 standing at my dealer (Vantage Preston) and I am unable to collect the car as someone in Toyota UK forgot to add the details on Thatcham insurance database, which means the car cannot be insured, this is not a mere oversight but a reflection of how Toyota UK treats its clients,with utmost apathy and lack of any consideration! if you are willing to redeem yourself, please do so! I'm not holding my breath and probably my last purchase from Toyota UK

$500 in 1988 is equivalent in purchasing power to about $1,332.63 today, that’s the year I joined the military and they been offering that same mil discount the been offering for years. That’s the equivalent of giving you $188 bucks. WOW, thanks Toyota!

I have had amazing service from toyota, this is my second car and Chris has been incredible with helping me with choosing both cars . Very happy and would highly recommend them

Toyota Warrington have the worst service dept I have ever come across 4 times I have asked them to quote me for a service always promised to phone back but it never happened

I bought a car from an online company to find there were issues. Although I struggled with Toyota's sales team this review is in regards to Grant who is in the servicing team at Gillingham Medway. He sorted out all the issues and even took time to show me how to use all the features in the car even though it was pretty much the end of his shift. He was brilliant.