Really impressed with this company. Communication was excellent throughout, with a lovely personal touch rather than just automated updates. Delivery was prompt, and I was kept informed every step... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Found this company on line when searching for seat covers. Was the easiest one when I was looking for specific ones. No hidden dramas like having to order another set for double the pr... See more
Company replied
We purchase ALL of our seat covers from Town & Country, which include air seats on DAF, MAN and Volvo trucks, Vauxhall Combo's, Movanos, Citroen Relay and Peugeot Boxer. 1 seat cover ripped and they r... See more
Company replied
I returned my Ford Tourneo Custom seat covers as they did not provide the level of protection I needed with two giant Alaskan Malamute dogs. The ordering and return process was first class and the ref... See more
Company replied
Company details
Written by the company
Vehicle seat cover manufacturer and distributor based in Portsmouth, committed to to ensuring that every customer finds the correct seat cover for their car, van, truck or tractor.
Contact info
Town & Country Covers Ltd, PO3 5RX, Portsmouth, United Kingdom
- 02392474711
- info@townandcountrycovers.com
- townandcountrycovers.com
4.8
Excellent
312 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
Seat covers for VW transporter Kombi 24 plate.
Found this company on line when searching for seat covers.
Was the easiest one when I was looking for specific ones.
No hidden dramas like having to order another set for double the price.
Explanation was clear and to the point.
Wanted sets for both front seats and rear seats for the van.
Easy to find, easy to order.
Seamless service and arrived earlier than expected.
Fitted perfectly aswell. Easy to install. Would recommend.
Impressed.
Cheers T&C 👍🏻
3 September 2024
Reply from Town & Country Covers Ltd
Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
covers fit perfectly & easy to fit
29 August 2024
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
I returned my Ford Tourneo Custom seat…
I returned my Ford Tourneo Custom seat covers as they did not provide the level of protection I needed with two giant Alaskan Malamute dogs. The ordering and return process was first class and the refund was made within a few days. I used the returns label and form provided with my order. For normal protection of seats I would recommend Town and Country Covers. My particular dogs require extreme protection due to breed. Excellent experience
2 August 2024
Reply from Town & Country Covers Ltd
Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
good to deal with
good to deal with, good products bought off them a few times now probably the best on the market
5 August 2024
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
Very prompt and quick delivery
Very prompt and quick delivery, product recommended by a friend, quality excellent,would purchase again 👌
31 July 2024
Reply from Town & Country Covers Ltd
Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Don't fit & won't accept returns!
I've had a seat cover from T & C for years - it has lasted & fitted really well so I ordered a full set for my recently purchased fairly new Nissan Qashqai. I was very disappointed as they are badly fitting and of much poorer quality. I decided to keep the original one on the drivers seat and sent one of the front covers back. I received an email from T & C saying they could not accept the return as it had dog hairs on it & smelt of dog!!! This was completely impossible as I only took it out of the box along with the other covers then put it back in the box a few minutes later after trying the first front one. My dog was in the back garden at the time and the covers were only on my leather settee for a few minutes. I found their comments extremely insulting - how a regularly cleaned leather settee can cause something placed on it for a few minutes to smell of dog is completely beyond me. Their comments also implied that my house is dirty & smelly which it certainly is not. When ordering you are asked what vehicle the covers are for which is completely pointless as they just fit like any covers you would buy for a van & don't fit cars so look baggy & horrible! I will be replacing them as soon as I can.
1 July 2024
Unprompted review
Reply from Town & Country Covers Ltd
Hi Mo,
Thank you for your review, we appreciate it.
We are truly sorry to hear about your experience and any inconvenience it may have caused.
It appears there was a misunderstanding regarding the type of seat covers you purchased. We do not make tailored seat covers for the Nissan Qashqai. The listing specifies that the covers you purchased are 'Car Seat Covers - Universal & Waterproof - Medium'. Our universal covers are designed to fit a wide range of cars, which means they may have a looser fit compared to tailored covers to ensure compatibility with various vehicle models.
Regarding the return, we found clear evidence of dog hairs on the inside of the cover. As stated in our terms and conditions, we can only accept returns for items that are in 'as new' condition. Unfortunately, due to the presence of dog hairs, we were unable to accept the return as the item was not in a resalable condition.
We understand this situation is frustrating. However, as a business, we must uphold our standards and cannot accept items that show clear signs of use.
We have returned the item to you and apologise for any misunderstanding or inconvenience this situation may have caused.
Thank you for your understanding.
- TH
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
Very fast and a good quality cover but…
Very fast and a good quality cover but unfortunately the headrest cover wasn't quite compatible for my office chair, A few inches to small to do up but still very much usable. The Kab seat cover i purchased is designed for a vehicle and not an office chair really. But still great for keeping my chair dirt free
2 July 2024
Reply from Town & Country Covers Ltd
Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Excellent service
Excellent service. Quick despatch. Seats went on like a dream Back was a slight challenge but got there. All sest working parts work which is excellent. Very happy with the product so far.
2 July 2024
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
They are very well fitting and great…
They are very well fitting and great value for money Thankyou
1 July 2024
Reply from Town & Country Covers Ltd
Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
The covers are very thin
The covers are very thin - never the less i fitted them only to find a seam splitting after the second journey - weve sent puctures of problem and they want more pictures - at over£100 a set - i think they are overpriced and better products are available.
29 April 2024
Reply from Town & Country Covers Ltd
Hi Mark,
Thank you for your review, we really appreciate it.
We ask all our customers who experience issues to send in photos so we can rectify any issues with our potential stock. There is always a small chance that something may go wrong or a product defect from Factory.
Restassured we're being this thorough to understand the issue(s) fully and avoid this happening again. Our material is made of 600 Denier Polyester, unlike other seat cover manufacturers who use non-environmentally friendly PVC.
We'd like to apologise for the experience you have received so far and hope we can rectify the issue as soon as possible, please do not hesitate to contact us further:
info@townandcountrycovers.com
- TH
Reply from Town & Country Covers Ltd
Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
Brilliant Durable covers
Have had their covers in work vans I’ve had over the years and can testify to the strength of their endurance with regards to everyday wear and tear and then some, so good in fact I have purchased sets for my own cars. They are incredibly easy to fit as well.
Highly recommend.
3 April 2024
Reply from Town & Country Covers Ltd
Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
Quality product and excellent customer…
Quality product and excellent customer service from Town & Country.
Great value for money too.
Parcel arrived very quickly.
Product looks good and is very practical in our campervan.
2 April 2024
Reply from Town & Country Covers Ltd
Thank you very much for the review, taking in customer feedback is vital for us here at T&C and treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
GREAT quality matts
GREAT quality matts , bought one cheaper brand before which was a waste of time and money.
replaced with T&C,
2 April 2024
Reply from Town & Country Covers Ltd
Thank you so much for the review! Your feedback means a lot to us here at T&C, and we truly value it. It's wonderful to know that you took the time to write this for us. Have a lovely day!
- TH
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.