Tower Loan - Waukegan Reviews 29

TrustScore 4.5 out of 5

4.6

466 N Greenbay Road, 60085 Waukegan, IL, US


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Rated 4 out of 5 stars

They got me in and out in a matter of 15-20 minutes. I asked a lot of questions and got them all answered before signing on the dotted line.

Company replied

Rated 5 out of 5 stars

Staff is very friendly and courteous. Their customer service is awesome and main reason I go back to them.

Company replied

Rated 5 out of 5 stars

All of your associates at this location are friendly and make you feel at ease with the loan process at Tower.

Company replied

Rated 5 out of 5 stars

Each and every time that I get come to Tower Loan for help they have help me. They never turned me down. I really appreciate them. Thank you for your support and understanding.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Waukegan

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 466 N Greenbay Road, 60085, Waukegan, IL, United States

  • 847-782-8850

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
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Rated 4 out of 5 stars

They got me in and out with a loan in 15-20 minutes

They got me in and out in a matter of 15-20 minutes. I asked a lot of questions and got them all answered before signing on the dotted line.

31 March 2026
Tower Loan - Waukegan logo

Reply from Tower Loan - Waukegan

Thank you for sharing your positive experience. We appreciate your trust in Tower Loan for your lending needs.

Rated 5 out of 5 stars

Staff is very friendly and courteous

Staff is very friendly and courteous. Their customer service is awesome and main reason I go back to them.

19 March 2026
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Reply from Tower Loan - Waukegan

Thank you for your review, RAMIL. We appreciate your loyalty and are delighted our team provides excellent customer service.

Rated 5 out of 5 stars

The efficiency of the agent that waited…

The efficiency of the agent that waited on me. The agent was very nice and I was only in the office less than a half hour. WOW!!!

17 December 2025
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Reply from Tower Loan - Waukegan

Thank you for your wonderful feedback about our efficient agent and quick service. We appreciate your positive experience at Tower Loan.

Rated 5 out of 5 stars

All of your associates at this location…

All of your associates at this location are friendly and make you feel at ease with the loan process at Tower.

17 December 2025
Tower Loan - Waukegan logo

Reply from Tower Loan - Waukegan

Thank you for taking the time to share your experience. We appreciate your kind words about our friendly associates and their support throughout the loan process.

Rated 5 out of 5 stars

Each and every time that I get come to…

Each and every time that I get come to Tower Loan for help they have help me. They never turned me down. I really appreciate them. Thank you for your support and understanding.

13 December 2025
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Reply from Tower Loan - Waukegan

We are absolutely thrilled to hear about your positive experiences with Tower Loan. Thank you for your continued trust and support.

Rated 5 out of 5 stars

Great team

Great team! Veronica is simply awesome. Always there when needed and I honestly feel like part of the team.

18 November 2025
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Reply from Tower Loan - Waukegan

Thank you for your wonderful feedback! We appreciate your kind words about Veronica and our team.

Rated 5 out of 5 stars

They are very friendly and offer the…

They are very friendly and offer the best service.

19 November 2025
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Reply from Tower Loan - Waukegan

We are overjoyed to hear about your positive experience with our friendly service. Thank you for choosing Corporate Roll up.

Rated 5 out of 5 stars

Quick funding

Quick funding, very pleasant staff

10 September 2025
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Reply from Tower Loan - Waukegan

We are overjoyed to hear about your quick funding and pleasant staff experience with Tower Loan.

Rated 5 out of 5 stars

Customer service

Customer service is always excellent and they are very explicit and kind🤗

14 August 2025
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Reply from Tower Loan - Waukegan

Thank you for your positive feedback! We're pleased to hear that you find our customer service excellent and appreciate the clarity and kindness of our team. Your satisfaction is important to us, and we look forward to serving you again.

Rated 5 out of 5 stars

Veronica was great & she made it very…

Veronica was great & she made it very easy, communication was perfect! Hats off to her...you have a great employee there..

16 July 2025
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Reply from Tower Loan - Waukegan

Thank you for the 5-star rating and the kind words about Veronica. We're glad to hear that your experience was positive and that communication was seamless. We'll be sure to pass along your compliments to her. Thanks again for your feedback!

Rated 5 out of 5 stars

Kind very helpful

Kind very helpful

3 July 2025
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Reply from Tower Loan - Waukegan

We're glad to hear that you found our service helpful and kind. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

My experience was satisfactory Thank you very much, Miss Veronica.

My experience was satisfactory, all my questions were answered clearly by the representative, the treatment was incredible, very friendly and with a lot of professionalism, thank you very much for all your attention.

2 July 2025
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Reply from Tower Loan - Waukegan

We're glad to hear that you had a satisfactory experience and found our representative helpful and professional. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

Fast efficent carefree easy and very…

Fast efficent carefree easy and very informative and willing to make the experience quick painless and stress free

28 June 2025
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Reply from Tower Loan - Waukegan

Thank you for the positive feedback! We're glad to hear that you found our service efficient, informative, and stress-free. We strive to make every experience as seamless as possible. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Friendly and professional

Veronica was very professional and friendly. She talks you thru everything and explains if you have any questions. It doesn’t take that long.

18 April 2025
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Reply from Tower Loan - Waukegan

Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our service professional and efficient. We strive to provide clear communication to all our customers. Your satisfaction is our priority.

Rated 5 out of 5 stars

Fast

Fast, easy, and very friendly!!!!

26 March 2025
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Reply from Tower Loan - Waukegan

We're glad to hear that you found our service fast, easy, and friendly! Your positive feedback is greatly appreciated. Thank you for choosing us!

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